Synergy Futures

Overview

Synergy Futures Limited, headquartered in Hong Kong, operates under the regulation of the Securities and Futures Commission (SFC). Specializing in futures and options trading, the company offers a diverse range of services to meet varying investment needs. Clients benefit from efficient desktop and mobile trading platforms, equipped to handle programmatic trading strategies and integrate with third-party software. Despite comprehensive customer support channels including email, hotline, fax, and WeChat, availability may be restricted outside standard office hours.

Regulation

Synergy Futures operates under the regulation of the Securities and Futures Commission (SFC). This regulatory oversight ensures compliance with laws and regulations governing financial activities within its jurisdiction. Synergy Futures adheres to SFC guidelines to maintain transparency and integrity in its operations.

Pros and Cons

Synergy Futures offers a comprehensive range of futures and options trading services, regulated by the Securities and Futures Commission (SFC). While the platform provides diverse investment opportunities across major exchanges and supports various trading strategies, there are certain limitations to consider. The following table outlines the pros and cons of trading with Synergy Futures:

Overall, trading with Synergy Futures provides access to regulated markets and diverse trading options, supported by efficient trading platforms. However, limited customer support availability and restrictions on trading times may pose challenges for some traders.

Services

Synergy Futures offers a comprehensive range of futures and options trading services, catering to diverse investment needs:

1. Supported Exchanges: Synergy Futures facilitates trading in popular varieties of futures and options contracts from major external futures exchanges, including but not limited to:

1. BMD: Palm oil futures.

2. JPX Group: Precious metals, Energy, Rubber futures.

3. SGX: A50 index, Asia-Pacific stock index, Asia-Pacific foreign exchange, Iron ore, Rubber futures.

4. ICE: U.S. Dollar Index, Agricultural products, Brent crude oil, Bakkt Bitcoin futures.

5. CME Group: Agricultural products, Energy, Stock index, Foreign exchange, Interest rates, Metals, Bitcoin futures.

6. LME: Aluminum, Copper, Nickel, Lead, Tin, Zinc futures.

7. HKEX: Hang Seng Index, State-owned Enterprise Index, USD/CNY futures and options, individual stock futures.

2. Variety Support: In addition to mainstream varieties, Synergy Futures offers support for new international futures and the latest varieties from various exchanges, including micro and small varieties, to meet evolving trading needs promptly.

3. Trading Platforms: Synergy Futures provides efficient desktop and mobile trading software, prioritizing user experience. The trading interface is designed to be convenient, fast, and easy-to-use, enabling seamless trading experiences anytime and anywhere.

4. Programmatic Trading Support: For programmatic trading teams, Synergy Futures offers market and trading interfaces. These interfaces are designed to facilitate algorithmic trading strategies effectively.

5. Third-Party Software Integration: Synergy Futures offers interface services for various third-party software. It ensures compatibility and seamless integration with high-quality software and hardware equipment support.

By offering a wide array of trading options, efficient platforms, and support for both manual and algorithmic trading strategies, Synergy Futures aims to provide a comprehensive and seamless trading experience for its clients.

How to open an account？

To open an account with Synergy Futures, you can choose between an online or offline process depending on your preference and circumstances.

Online Account Opening:

1. Preparation Work: Ensure you have the necessary documents ready, including your mobile phone with video recording capabilities, valid identity document (such as a Mainland or Hong Kong ID card), proof of Hong Kong bank account, and proof of address.

2. Log in to the System: Visit the account opening website provided by Synergy Futures (https://account-cn.synergyfutures.com) and log in using your mobile phone number. Follow the prompts to receive and enter a verification code.

3. Fill in Basic Information: Complete the required steps in order, which typically include providing basic identity information, residential address, bank information, completing risk surveys, reading agreements, filling in tax information, and more. Make sure to upload necessary documents as instructed.

4. Deposit: After passing the preliminary review, log in again to the account opening system and deposit funds according to regulatory requirements (usually at least HKD 10,000). Upload proof of deposit documents.

5. Account Opening Completed: After passing the deposit review, you will undergo a final review process. If successful, you will receive notification and can download the trading software from the company's official website (https://www.synergyfutures.com) to start trading.

Offline Account Opening:

1. Prepare Documents: Print or fill in the required materials, including the individual or joint account application form, copies of ID card/passport, proof of bank account, proof of address, and other relevant documents.

2. Visit Synergy Futures Office: Arrange an appointment with Synergy Futures to witness the account opening. Ensure you have all original documents with you.

3. Authentication and Signature: Present your documents to a Hong Kong employee of Synergy Futures for authentication and signature. If originals are not authenticated by Synergy Futures staff, they must be authenticated by an appropriate person.

4. Deposit: Once the account is opened, you may need to deposit funds as per regulatory requirements.

5. Account Opening Completed: After the deposit review and final approval, your account will be officially opened, and you can start trading.

Regardless of the method chosen, ensure to follow all instructions carefully, provide accurate information, and comply with regulatory requirements for a smooth account opening process. If you encounter any issues or have questions, you can always contact Synergy Futures customer service for assistance.

Deposit & Withdrawal

Operating Hours:

Our Finance Department operates Monday to Friday from 9 a.m. to 6 p.m. Withdrawal requests should be made by 3:30 p.m. on these days. Please note that we do not process transactions on Saturdays, Sundays, or Hong Kong public holidays.

Transaction Policy:

We do not accept cash deposits or withdrawals, nor do we allow third-party transactions. Use the bank account registered during account setup for all transactions.

Important Points:

• For HKEx product trading, use a New International Futures Hong Kong Exchange customer account. For other exchanges, use a New International Futures non-HKEx customer account.

• Accuracy is crucial for deposit and withdrawal details, including amount, payee name, and bank account number. Maintain consistency in your signature style.

Customer Communication:

Send deposit receipts to dealing@synergyfutures.com. We may contact you for verification purposes during the process.

Bank Information:

Refer to commonly used forms for Xinji Futures customer bank account details.

Tips:

• Peer transfers are instant and fee-free.

• BOCHK Online Banking has a daily transfer limit of HKD 500,000 or its equivalent.

• Inter-bank transfers usually take one working day, but may extend to two in special cases.

Note: Xinji Futures Co., Ltd. holds the right to interpret these guidelines.

Customer Support

Synergy Futures Limited is located at Room 1707, 17th Floor, Tower 2, Gateway Tower, 25 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong. For inquiries or assistance, you can reach us via email at dealing@synergyfutures.comor through our 400 Transaction Hotline: 400 1200 833 and Hong Kong Trading Hotline: +852 2696 2133 / +852 2696 2152. Additionally, we can be contacted via fax at +852 2308 4095. Our support channels include email, hotlines, and fax services, with a WeChat public account available for updates. We also offer a mobile account opening service for added convenience.

Conclusion

Synergy Futures Limited, operating under the regulation of the Securities and Futures Commission (SFC), offers a comprehensive range of futures and options trading services across major external exchanges. With user-friendly trading platforms and support for programmatic trading strategies, we strive to provide a seamless trading experience for our clients. Our deposit and withdrawal procedures ensure security and compliance, while our robust customer support channels guarantee assistance when needed. Trust Synergy Futures for your trading needs and experience convenience, reliability, and integrity in every transaction.

FAQs

Q1: How can I open an account with Synergy Futures？

A1: You can open an account online by completing the steps on our website or visit our office for offline account opening.

Q2: What trading platforms does Synergy Futures offer？

A2: We provide efficient desktop and mobile trading software for convenient trading experiences.

Q3: Are there any fees for depositing or withdrawing funds？

A3: We do not charge fees for deposits or withdrawals, but your bank may impose charges for transactions.

Q4: Can I trade on weekends and public holidays？

A4: No, trading is only available on weekdays. Our office hours are Monday to Friday from 9 a.m. to 6 p.m.

Q5: How long does it take to process a withdrawal request？

A5: Withdrawal requests are processed within our office hours, typically on the same day if submitted before 3:30 p.m.

Risk Warning

Online trading carries substantial risk, potentially leading to the total loss of invested funds. It may not be appropriate for all traders or investors. It's crucial to fully comprehend the associated risks before engaging in trading activities. Additionally, the content of this review is subject to change, reflecting updates in the company's services and policies. The review's creation date is also relevant, as information could have become outdated. Readers should confirm the latest information with the company prior to making any investment decisions. The responsibility for utilizing the information provided herein lies exclusively with the reader.