When I try to get some information in GMCU I find that they tend to make the user look for the answer in the file...to be honest I don't like that. You can call me lazy. I think both documentation and consolidated concise information should be provided.

I gotta be honest, my impression of GMCU isn't great. The customer service reps come off as arrogant and it takes forever for them to get back to you with an answer. It's a big turn-off for me and I don't really want to use their services if that's how they treat their clients. I think it's important to have good customer service, especially when it comes to something as important as trading.