I find CTBC SECURITIES to be a user-friendly and easily navigable trading platform. I highly recommend it. There are multiple deposit options, allowing flexibility according to your preference, and the processing speed is commendable. Regarding withdrawals, my first transaction took 25 minutes, likely due to 50 network confirmations, but I understand and appreciate the security measures. Rest assured, everything is in good order! The real-time chat customer service representatives are particularly knowledgeable and courteous. Thank you, CTBC SECURITIES!

My experience with CTBC SECURITIES was a bit mixed. They upgraded my account, but some trades stayed open, causing confusion. Even after 24 hours, the issue persisted, feeling like a glitch. Checking the app, trades seemed real-time but uncloseable. CTBC SECURITIES refunded the difference, admitting the mistake and fixing it.