I tried reaching out to HENGTAI FUTURES and they claim to respond within 10 minutes. Well, that has never happened. I can't withdraw from my credit card because it tells me to add the card to my profile. Guess what? There's nowhere to add a credit card unless you make a deposit!

Out of five withdrawal requests, only two were approved. The first two rejections cited excessive withdrawal amounts, while the last one claimed frequent withdrawals impacted my credit score. When I questioned customer service, they attributed it to my frequent withdrawals. They now restrict withdrawals and suggest replenishing my credit score by depositing $5,000 or $50,000 to restore it fully. The inconsistent withdrawal approvals and the unusual credit score policy have left me questioning the reliability of their service.