My experience with this broker was not the fun kind.
When it comes to customer support, Hengtai takes the term 'snail's pace' to a whole new level. I could've grown a beard waiting for their responses. It's as if they have a hotline to procrastination. You need help, and you need it now, not whenever they feel like getting back to you.
Withdrawals from Hengtai? Might as well put on a pot of coffee and wait. You'll need it. It's as if they're running a marathon while processing your request. In a world where speed is crucial, Hengtai simply can't keep up.
My experience with this broker was not the fun kind. When it comes to customer support, Hengtai takes the term 'snail's pace' to a whole new level. I could've grown a beard waiting for their responses. It's as if they have a hotline to procrastination. You need help, and you need it now, not whenever they feel like getting back to you. Withdrawals from Hengtai? Might as well put on a pot of coffee and wait. You'll need it. It's as if they're running a marathon while processing your request. In a world where speed is crucial, Hengtai simply can't keep up.
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