Zusammenfassung:AUS GLOBAL is an Internet brokerage brand under AUS GROUP. The main bodies of the group are strictly regulated by multinational financial institutions such as CySEC in Cyprus, FSC in Mauritius, FSCA in South Africa, ASIC in Australia. And set up offices in Cyprus, London,Wellington and other regions, committed to providing customers with safe, reliable and convenient financial services, Create a new fintech ecosystem
AUS GLOBAL is an Internet brokerage brand under AUS GROUP. The main bodies of the group are strictly regulated by multinational financial institutions such as CySEC in Cyprus, FSC in Mauritius,FSCAin South Africa, ASIC in Australia. And set up offices in Cyprus, London,Wellington and other regions, committed to providing customers with safe, reliable and convenient financial services, Create a new fintech ecosystem.
The guest of honor for today's interview is Jack Wang, AUS GLOBAL HEAD OF SALES for SOUTH ASIA, and we are going to enter the main topic:
Question 1, This year, AUS GLOBAL officially announced that the company's brand name has been changed from AUSFOREX to AUS GLOBAL, thus ending a brand name that has been in operation for more than ten years. After this shareholding change (acquisition), what is the new development layout and planning of the company?
Jack Wang:AUS GLOBAL the next ten years layout and planning, first of all, in the foreign exchange financial market, we want to brand staying power and market share in the past on the basis of continued expansion, and secondly, strive for three years of our company's program word of mouth, the trading volume and the market share of the global market to be ranked in the world's top ten.
Question 2: After this equity change, will it affect your company's business in mainland China?
Jack Wang:AUS GLOBAL's shareholding change is a good thing for the company's global strategic layout, and at the same time, it will better drive the business in mainland China, so that the agents and customers in mainland China can better see the determination and confidence of AUS GLOBAL and the strength of our global brand.
Question 3: According to interviewer's observation, AUS GLOBALs presence in the community has not been low. Whether it is the management and operation and maintenance of the community “ IM”, or customers reflecting problems, AUS GLOBAL's responsiveness and replies are high and timely. The acquisition incident does not seem to have affected the quality of your service. Can you talk about your views and feelings about customer service?
Jack Wang:AUS GLOBAL Group customer service team always regard the agent and customer as God, we AUS GLOBAL to customer service is always in the first place.This market for more than ten years to realize that the customer is always the first, customer service is good for the extension of the brand and continue to be the key. Therefore, AUS Global will continue to work hard to develop our customer service team and strive to achieve a higher level of customer satisfaction.
Question 4: Nowadays, online activities are a new form of communication and interaction, investors can learn and share on the Internet, and traders can also disseminate their brand value and share information and knowledge on social media, and even organize events, what experience can AUS GLOBAL share with you on social media operation?
Jack Wang:AUS GLOBAL has maintained good cooperation with social media in mainland China, and our marketing department has been continuously promoting our brand in global media, including reporting offline lectures, our global partnership with Spanish team Real Betis, instagram, facebook, tiktok, youtube,twitter, etc. to spread our brand in global social media. We have been spreading our AUS GLOBAL concept and sharing information on global social media, which is an integral part of our global strategic layout.
Jack Wang:
Question 5, The foreign exchange industry has always been a dynamic sector, However, since 2023, the market volatility has increased due to central bank policy adjustments, technological innovations, as well as geopolitical risks and global events, while investment risks remain high for individual investors. What advice or guidance do you have for investors in the current market?
The foreign exchange market is a financial market with great risks and returns. The Russia-Ukraine war and the global epidemic have a great impact on the fluctuations of the foreign exchange market, leading to many uncertain factors, including the recent Palestinian-Israeli war causing local tension in the Middle East, which directly affects the gold and crude oil, the Federal reserve's interest rate changes have stimulated the nerves of the foreign exchange market. For market investors, I personally recommend that you should act within your ability with your personal funds, do not operate heavy positions, and do a good job of protection and stop losses.