Score

6.46 /10
Average

FXTM

United Kingdom

10-15 years

Regulated in United Kingdom

Straight Through Processing(STP)

MT4 Full License

Global Business

Suspicious Overrun

High potential risk

Offshore Regulated

AAA
AA

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Comparison

Quantity 49

Exposure

Open Account
Website

Score

Regulatory Index6.98

Business Index6.75

Risk Management Index0.00

Software Index8.66

License Index7.10

The WikiFX Score of this broker is reduced because of too many complaints!
Open Account
Website

Licenses

VPS Special
*Only support this broker's real account

Dual-core processor

100%

2GRam

100%

60GHarddisk

50%

Open for free

Regulatory disclosure

Danger

ID BAPPEBTI
2022-02-02
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2021-01-01

Broker Information

More

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WikiFX Risk Alerts 3
Previous Detection : 2024-12-22
  • The number of the complaints received by WikiFX have reached 43 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • This broker exceeds the business scope regulated by South Africa FSCA(license number: 50320)National Futures Association-UNFX Non-Forex License. Please be aware of the risk!

WikiFX Verification

FXTM · Benchmark
Average transaction speed(ms)
340 Great
The highest transaction speed(ms)
24 Perfect
The highest speed of opening positions(ms)
24 Perfect
The highest speed of closing position(ms)
32 Perfect
The lowest speed of opening positions(ms)
1953
The lowest speed of closing position(ms)
1994 Poor
Ranking: 2 / 125
Test user 5,300
Transactions 26,940
Ocuppied margin $24,851,809 USD
Data Source WikiFX Data provide
Updated: 2024-12-20 01:12:00
Pyramid scheme complaint
Expose
Others

The broker’s slippage exceeded 100, so it closed its IB account and deducted IB’s rebate of US$10,000.

This is a very sinister boss. This broker has fallen by more than 100 points, and they deducted IB's rebate. I brought them 4 big clients, don’t work with them, don’t trade with this broker, don’t bring them clients, they are a bunch of scammers, this is my account manager, I want to expose everything about them

2023-11-13 15:49
Scam

Unethical Practices and Legal Violations

ForexTime's blatant disregard for Indian legalities is appalling. Despite being deemed illegal in India, they persist in servicing Indian clients, jeopardizing their safety. I've lodged a complaint with the Ombudsman of Mauritius, urging swift action to suspend their FSC Mauritius license unless they cease Indian operations immediately. This unethical conduct must not go unnoticed; I urge everyone to think twice before engaging with Forextime. Is offering services in a banned country ethical or unethical? It's unequivocally unethical. Explicitly stating non-compliance with Indian laws on their reply to my email while profiting from Indian residents is audacious . Anyone can check the official website of the Reserve Bank of India to verify it's illegal status. My account closure is a result of my complaint against Forextime to the Financial Services Commission, Mauritius. They engage in illicit practices by accepting deposits through local Indian banks, a clear violation amounting to money laundering. Registering with them poses a significant risk, as they might shut down at any time, leading to the loss of your funds. It's highly requested to not sign up and fall for a dubious platform.

2024-01-06 10:30
Scam

mustafaelbahi@gmail.com

A fraud occurred with me from an fxtm trading company. I was induced to pay $6,300, and we started trading for more than a month, until the amount reached 36,893. When I asked to withdraw $5,000, I started The problems. The so-called Dr. Ali Saleh withdrew the full amount and changed the username and password....

2022-10-15 00:03
Others

15,000 USD was stolen from my account, please compensate me for the loss.

On the afternoon of March 5, 2023, I suddenly received 5 text message reminders that the withdrawal was successful. I thought it was a joke, so I went to the toilet with a smile. Thinking that something was wrong, I quickly logged in to the account. All the funds in the account were suddenly transferred to Fu. I opened my USD wallet and was withdrawing money like crazy. I quickly changed my password and I was still withdrawing money during the modification process. Since I didn’t leave the account manager’s phone number at that time, all the previous manual customer pages of FXTO turned into robots, turning me into a robot. I was so anxious that I could only send an email to the official to stop my withdrawal. My total account balance was about 53,000USD. 1,700USD was transferred out to 1,500 USD from the first account, and 46,000USD was transferred out from the second account, which was about 52,000USD. I held a position margin. It was not enough to close the position. I took 15,000USD from the virtual currency channel of the wallet, leaving more than 30,000 USD. The withdrawal was completed very quickly in more than ten minutes. My wallet address was bound and verified, but the 15,000USD withdrew did not arrive in my account. Wallet, I quickly took out the remaining amount through the bound bank card. Futuo is too unsafe. The platform even withdraws funds without personal verification and cannot guarantee the safety of funds. The final reply from customer service said that my email information was leaked to ensure that third parties cannot access my email. The key problem is that Futuo did not make any The verification code will not be sent to the email address, so what is the use of accessing my email address. This led to my debt crisis, with a total loss of over 20,000USD

2024-03-18 10:40
Others

Communications with customer service are useless

After the loss of 4,683 US dollars, the platform deleted the RMB deposit link, resulting in the inability to deposit funds through online banking. The amount of loss in transaction record data is changed to withdrawal. Background management lacks realistic results, resulting in inability to correctly count the specific circumstances of losses.

2022-07-07 14:38
Others

FXTM Terrible Security - $13802 stolen in 8 minutes

MyFXTM ID: 64662843A total of USD13400 was stolen & fee USD402 inactive fee was charged from my FXTM account on 27.06.2024.The withdrawal was processed under very suspicious activity for the reasons below,1. The password was changed on 27 June, 7:54 pm MYT and a withdrawn was processed 3 minutes after without confirmation.2. The withdrawal was requested to a different address and method from previous deposit/withdrawal (TRX as suppose to USDT).3. The hefty inactive fee could have been easily avoided by trading in small volumes (0.01 lots)I have contact FXTM right after the incident, they have just replied refusing to bear responsibility,QUOTEUpon investigation, we have determined that these breaches were not the result of any internal breach within our company. It appears that compromised client credentials, potentially through sharing login details with third parties or insufficient safeguarding of credentials, have contributed to these incidents and unauthorized withdrawals.According to section 32 of the Client Agreement, clients are obligated to notify us immediately if they know or suspect that their Access Data has or may have been disclosed to any third person, clients agree to co-operate with any investigation FXTM may conduct into any misuse of their Access Data.As such, we want to emphasize the following points regarding your account security and our response to this incident:Liability Clarification: The company does not bear responsibility for losses resulting from unauthorized access due to compromised credentials. Clients are solely accountable for the security and confidentiality of their login detailsEND QUOTEFirstly, I would like to point out that FXTM's ticket has been directed to my old email despite having changed my email address - FXTM's security system is far from satisfactory.Furthermore, FXTM claims that the breach was due to my compromised credential without proof that it is not a security breach or inside job from FXTM's side. I have never shared my FXTM/email credentials with anyone nor is it accessible to anyone but myself.In all of FXTM's online review responses, "Always remember that FXTM is on your side" is mentioned. I expect to be fully compensated and that FXTM does not push the blame to the client's side.I will be escalating the issue to the Financial Services Commission - Mauritius.This money is life changing to me, I did not expect such a large brokerage to have such poor security measure and refuse to take responsibility for it. I advise anyone who cares about their funds to not deposit funds under such terrible security measures.

2024-07-10 11:31
    Sources
    FXTM · Company summary
    FXTMBasic Infromation
    Founded 2011
    Registered CountryUnited Kingdom
    HeadquartersCyprus, UK, Belize
    RegulationFCA, FSC (Offshore)
    Trading InstrumentsForex, metals, commodities, stocks, indices, cryptocurrencies
    Demo Account
    LeverageUp to 1:3000
    Spread Close to zero on major FX pairs
    Trading PlatformMT4, MT5, mobile trading
    Minimum Deposit$/€/£200
    Payment MethodKenyan/local transfers (local Indian payment methods: UPI and Netbanking, local Nigerian instant bank transfers, equity bank transfer, Ghanaian local transfer, Africa local solutions, M-Pesa, FasaPay, TC Pay Wallet), credit cards (Visa, MasterCard, Maestro, Google Pay), e-wallets (GlobePay, Skrill PayRedeem, Perfect Money, Neteller), bank wire transfer
    Customer Support24/5 - live chat, contact form, Telegram, WhatsApp, phone, Help Center
    Regional RestrictionsUSA, Mauritius, Japan, Canada, Haiti, Iran, Suriname, the Democratic People's Republic of Korea, Puerto Rico, the Occupied Area of Cyprus, Quebec, Iraq, Syria, Cuba, Belarus, Myanmar, Russia and India

    FXTM Information

    FXTM, or Forex Time, is a global forex and CFD broker founded in 2011. The company is headquartered in Cyprus and is regulated by the Financial Conduct Authority (FCA) in the UK and the Financial Services Commission (FSC) in Mauritius. FXTM offers a variety of trading instruments, including forex, metals, commodities, stocks, indices, cryptocurrencies. In terms of trading fees, FXTM offers variable spreads on most of its instruments, with spreads close to 0 pips.

    FXTM also offers multiple choices of trading platforms, including the popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms. These platforms are available in desktop, web, and mobile versions, which allows traders to trade on the go and from anywhere in the world.

    FXTM's homepage

    FXTM Pros and Cons

    ProsCons
    • Regulated by FCA and FSC
    • High minimum deposit
    • Tailored account types
    • A flat $3 transaction fee for any deposit or withdrawal less than $30 or equivalent
    • Demo accounts available
    • No 24/7 customer support
    • Islamic accounts available
    • Region restrictions
    • Access to MT4 and MT5
    • Multiple funding and withdrawal options
    • Rich eductaional resources
    • Rich trading tools
    • High-quality customer support

    Is FXTM Legit?

    FXTM operates under a strong regulatory frame, and it has several entities that are regulated in different jurisdictions:

    Regulated CountryRegulated AuthorityRegulated EntityLicense TypeLicense NumberCurrent Status
    FCAExinity UK LtdStraight Through Processing (STP)777911Regulated
    FSCEXINITY LIMITEDRetail Forex LicenseC113012295Offshore regulated

    Regulated by FCA

    Regulated by FSC

    Market Intruments

    FXTM offers over varioustradable instruments, covering forex, metals, commodities, stocks, indices, cryptocurrencies. However, this broker does not currently support trading on futures, options, and ETFs.

    Tradable Assets Supported
    Forex
    Stocks
    Indices
    Precious Metals
    Commodities
    Cryptocurrencies
    Futures
    Options
    ETFs

    Market Intruments

    Account Type

    FXTM offers three different types of trading accounts, which are the Advantage account, the Advantage Plus, and the Advantage Stocksaccount. All accounts require a minimum deposit requirement of 200. Each account type has its own unique features and benefits, such as different spreads, commissions, and trading instruments.

    Account comparison

    Demo Account

    FXTM offers demo accounts for all its account types. These demo accounts allow traders to test their trading strategies in a risk-free environment using virtual funds. Demo accounts are also useful for new traders who want to learn how to trade before committing real money to live trading.

    How to Open an Account?

    • To open an account with FXTM, you first need to visit their website and click on the “OPEN ACCOUNT” button on the top right-hand corner of the page.
    click on the OPEN ACCOUNT button
    • This will take you to the account registration page where you will need to fill out some basic personal information like your name, email address, and phone number.
    fill in required info
    • Next, you will be asked to choose the type of account you want to open. FXTM offers three main account types - Advantage, Advantage Plus, Advantage Stocks, each with its own features and benefits. You will also need to select the base currency of your account and agree to the terms and conditions of the broker.
    • Once you have selected your account type and base currency, you will be prompted to provide some additional personal information like your date of birth, occupation, and address. You will also need to answer a few questions about your trading experience and investment goals.
    • After you have completed the registration process, you will need to verify your account by providing some additional documents like a copy of your ID or passport and a proof of address like a utility bill or bank statement.
    • Finally, once your account is verified, you can then make your first deposit and start trading.

    Leverage

    FXTM offers leverage of up to 1:3000. It's recommended to use leverage wisely and only trade with funds you can afford to lose.

    Spread and Commission

    For the Advantage account, the spreads start from 0.0 pips, and $3.5 per lot traded on FX is charged. For the Advantage Plus account, the spreads start from 1.5 pips, but no commission. For the Advantage Stocks account, the spreads start from 6 cents, but no commission.

    The spreads offered by FXTM are typically lower than those offered by many other brokers in the industry, particularly on the Advantage account. The Advantage Plus account, however, has slightly higher spreads, which is to be expected due to no commissions.

    Account TypeSpreadCommission
    AdvantageFrom 0.0 pips$3.5 per lot traded on FX
    Advantage PlusFrom 1.5 pips
    Advantage StocksFrom 6 cents
    Spreads
    Spreads & commissions

    Trading Platform

    FXTM offers three chocies of trading platforms, including the popular MetaTrader 4 and 5 platforms, as well as their proprietary mobile trading app.

    trading-platform

    MT4 vs MT5

    FXTM Copy Trading

    FXTM Invest is an advanced copy trading feature offered by FXTM, designed to make trading accessible to investors of all experience levels. With a low entry threshold of just $100, this platform allows users to automatically replicate the trades of experienced Strategy Managers. FXTM Invest stands out for its attractive pricing model, offering zero spreads on major FX pairs and a performance-based fee structure where investors only pay when their chosen Strategy Manager generates profits.

    The process of getting started with FXTM Invest is streamlined into five simple steps: signing up or logging in to MyFXTM, selecting a Strategy Manager, opening an Invest account, making a deposit, and then watching as the system automatically copies your chosen manager's trades. This user-friendly approach, combined with the ability to maintain full control over your funds, makes FXTM Invest an appealing option for those looking to tap into the forex market with the guidance of seasoned professionals.

    FXTM Copy Trading

    Deposit and Withdrawal

    FXTM offers a variety of deposit and withdrawal options for its clients. Traders can deposit funds into their trading account using Kenyan/local transfers (local Indian payment methods: UPI and Netbanking, local Nigerian instant bank transfers, equity bank transfer, Ghanaian local transfer, Africa local solutions, M-Pesa, FasaPay, TC Pay Wallet), credit cards (Visa, MasterCard, Maestro, Google Pay), e-wallets (GlobePay, Skrill PayRedeem, Perfect Money, Neteller), and bank wire transfer.

    FXTM charges a flat $3 transaction fee for any deposit or withdrawal less than $30 or equivalent, but no fees applied to deposits or withdrawals equal to $30 (or equivalent) or more.

    Deposit & Withdrawal

    Customer Support

    FXTM is known for providing excellent customer support to its clients, including live chat, contact form, Telegram, WhatsApp, and phone. The customer support team is available 24/5 and is multilingual, which means clients can communicate with them in their preferred language.

    FXTM also provides an extensive Help Center section on their website that covers various topics, such as account opening, deposit and withdrawal methods, trading platforms, and more. This section is helpful for clients who prefer to find answers to their questions without contacting the support team.

    Contact info
    Help center
    Contact info

    Educational Resources

    FXTM offers various educational resources including glossary, market analysis and guides. Besides, their educational resoucres are friendly both for beginners and professionals. For example, trading basics are suitable for beginners who want to learn some basics, while advanced guides are more suitable for traders who are experienced.

    Educational Resources

    Trading basics

    Advanced guides

    Conclusion

    To sum up, FXTM is a well-regulated and respected forex broker with a wide range of market instruments, competitive trading conditions, and user-friendly trading platforms. They offer various account types without minimum deposit requirement and high leverage. FXTM's customer support is also responsive and helpful, and their educational resources are very useful for both novice and experienced traders.

    FAQs

    Is FXTM legit?

    Yes, FXTM is regulated by FCA and FSC (Offshore).

    What trading instruments are available on FXTM?

    FXTM offers a range of trading instruments including forex, metals, commodities, stocks, indices, cryptocurrencies.

    What is the minimum deposit required to open an account on FXTM?

    $/€/£200.

    What trading platforms are available on FXTM?

    FXTM offers three chocies of trading platforms including the popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms, as well as mobile trading.

    Risk Warning

    Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies. In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then.

    News

    Review【今日汇市】12月18日交易策略

    技术策略:美元/加元 (USD/CAD) –惨遭利空重重围困,加元刷新疫后低点日线图看,因遭特朗普关税,通胀汇率助长降息预期,以及政Z动荡等因素重重围困,加元创出疫情来的4年多新低。走势看,美加加速上破11月来宽幅震荡升势上轨,呈现超强攻势。后续阻力需追溯到2020年3月31日反弹高点1.4350,随后料1.4400整数关预计也有一定抛压。下一中短期目标瞄准2022-23年跌势的1.618倍映射位

    WikiFX
    2024-12-18 11:40
    【今日汇市】12月18日交易策略

    ExposureNBI PH Rescues 84 Filipinos from Alleged Forex Trading Scam in Pampanga

    NBI Philippines rescues 84 Filipinos in Pampanga, from a scam hub posing as a BPO allegedly involved in FXTM USDT Forex Trading. Authorities target cybercrime violations in the Philippines.

    WikiFX
    2024-09-25 17:03
    NBI PH Rescues 84 Filipinos from Alleged Forex Trading Scam in Pampanga

    ExposureCySEC Revokes FXTM's CIF License After Voluntary Renunciation

    CySEC withdraws FXTM's CIF license following the company's voluntary renunciation, marking a significant exit from the EU market for the trading firm.

    WikiFX
    2024-05-27 13:43
    CySEC Revokes FXTM's CIF License After Voluntary Renunciation

    ExposureThis Broker is Providing Services in India against RBI Warning

    "FXTM is providing services to clients in India against an RBI warning." a user from India filed a complaint against FXTM dated January 6, 2024 On Wikfx,.

    WikiFX
    2024-01-09 18:07
    This Broker is  Providing Services in India against RBI Warning

    User Reviews

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    User comment

    84

    Comments

    Write a review

    FX3495737278
    0-3months
    我通过加密货币入金却不给我到账,客服也不回复
    我通过加密货币入金却不给我到账,客服也不回复
    Translate to English
    2024-12-07 01:12
    Reply
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    FX2753153911
    0-3months
    富拓平台清空账户数据,9.27号重新激活注册,当时客服说了有新用户和活动入金手数返现活动,刺激用户频繁交易,10月反复和客服确认活动是否报名,均回复已报名,只是要11月20日才能统计返现,本月咨询却说因微信公众号只绑定未登录为由,活动为参加,在翻找部分历史聊天记录后,又以我微信之前绑定登录是老用户信息为由,报名不成功。(因为手机聊天和截图有清理过,但他们后台有完整聊天记录却不能给我提供,上半年没交易被清空注销账户数据,是因为平台滑点,平台没合理解释,最高点与其他平台不一致才长时间没交易)
    富拓平台清空账户数据,9.27号重新激活注册,当时客服说了有新用户和活动入金手数返现活动,刺激用户频繁交易,10月反复和客服确认活动是否报名,均回复已报名,只是要11月20日才能统计返现,本月咨询却说因微信公众号只绑定未登录为由,活动为参加,在翻找部分历史聊天记录后,又以我微信之前绑定登录是老用户信息为由,报名不成功。(因为手机聊天和截图有清理过,但他们后台有完整聊天记录却不能给我提供,上半年没交易被清空注销账户数据,是因为平台滑点,平台没合理解释,最高点与其他平台不一致才长时间没交易)
    Translate to English
    2024-11-22 10:25
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