FXTM

Unable to trade

2025-08-12 02:00

Withdraw

I withdrew balance to cryptocurrencies and the scheduled time is one hour from 00:55 pm, but until now no balance has arrived.

2023-07-15 20:00

mustafaelbahi@gmail.com

A fraud occurred with me from an fxtm trading company. I was induced to pay $6,300, and we started trading for more than a month, until the amount reached 36,893. When I asked to withdraw $5,000, I started The problems. The so-called Dr. Ali Saleh withdrew the full amount and changed the username and password....

2022-10-15 00:03

Withdrawal refusal that is incomprehensible

When trying to withdraw to a local bank, a message pops up saying to make a deposit first. Local bank deposits have been blocked since when? I don't understand why they say there is no record of a deposit. Even though it is clearly shown in the transaction history. Anyway, I received confirmation that the deposit confirmation and other documents have been processed. Even though it has been confirmed, the messages continue to appear. If you want to withdraw in coins, it says to use the local bank initially entered. I sent the deposit confirmation and error message asking for confirmation, but it continues to not work even though it says it has been processed. This clearly seems to be a withdrawal delay. If possible, I think I need to sort out the remaining accounts as well.

2025-01-24 12:49

Can’t trade, withdraw or transfer within Accs

2023-07-11 02:58

They don't approve my account

I have deposited money into my account. They have NOT ENTERED a BONUS. And when I want to withdraw my money without trading, they suggest that my account has not been approved. Even though I have sent all my documents for 15 days, there has still been no approval.

2023-09-06 18:39

Communications with customer service are useless

After the loss of 4,683 US dollars, the platform deleted the RMB deposit link, resulting in the inability to deposit funds through online banking. The amount of loss in transaction record data is changed to withdrawal. Background management lacks realistic results, resulting in inability to correctly count the specific circumstances of losses.

2022-07-07 14:38

Pay Fee to Withdraw Money

Based on a group recommendation I started trading in FXTM from my Trust Wallet at fxtms.org which had the logo of FXTM (see pict below). I did some diligence and saw FXTM was legit and regulated. So I did some trading with small money and had some success, and was able to withdraw my funds. I than added $22,000. After some trading (ups and downs), I was able to get my account to $67.000. I than tried to withdraw about $30,000 and I received an email asking me to upgrade to a premium account before they release my withdraw. Of course this upgrade requires me to pay a $13,000 fee which I did not do. Never was this explain to me till I attempted to get my money back. Basically a bait and switch and they are holding my money hostage for the fee. If someone can advise me on getting it back that will be appreciated. I think this was a SCAM - from the group to platform used. I will add a copy of the people and there pictures on the group as well.

2025-06-25 20:32

Resolved

all the time se said its last deposit but he cant

send now i los my everything for this orgnization pliz someone help me i want my this withdrwal

2023-04-01 23:58

Black hearted boss Spread move over 100, without all the commission, I lost $10000

This is a scammer company, their trading account has slipped by more than 100 points and they do not give IB rebates. I brought four clients who closed my IB account and wiped out all commissions. My loss is $10000. Don't trade with them, you will suffer heavy losses and cannot make a profit.

2023-08-14 14:18

FXTM is a scam platform! No withdrawral for various reasons!

It has been impossible to withdraw funds since December, and the handling fees deducted when withdrawing funds will not be returned. The reasons used include incomplete information, wrong bank information, unaccounted handling fees, in short, various reasons for not withdrawing funds. To put it bluntly, I just want to keep delaying until all the idle and withdrawal fees are deducted! This is a scam platform! Don't be fooled!

2024-01-24 13:49

Unethical Practices and Legal Violations

ForexTime's blatant disregard for Indian legalities is appalling. Despite being deemed illegal in India, they persist in servicing Indian clients, jeopardizing their safety. I've lodged a complaint with the Ombudsman of Mauritius, urging swift action to suspend their FSC Mauritius license unless they cease Indian operations immediately. This unethical conduct must not go unnoticed; I urge everyone to think twice before engaging with Forextime. Is offering services in a banned country ethical or unethical? It's unequivocally unethical. Explicitly stating non-compliance with Indian laws on their reply to my email while profiting from Indian residents is audacious . Anyone can check the official website of the Reserve Bank of India to verify it's illegal status. My account closure is a result of my complaint against Forextime to the Financial Services Commission, Mauritius. They engage in illicit practices by accepting deposits through local Indian banks, a clear violation amounting to money laundering. Registering with them poses a significant risk, as they might shut down at any time, leading to the loss of your funds. It's highly requested to not sign up and fall for a dubious platform.

2024-01-06 10:30

Deposit not credited

I deposited through cryptocurrency but did not receive the funds in my account, and customer service did not respond.

2024-12-07 01:13

The broker’s slippage exceeded 100, so it closed its IB account and deducted IB’s rebate of US$10,000.

This is a very sinister boss. This broker has fallen by more than 100 points, and they deducted IB's rebate. I brought them 4 big clients, don’t work with them, don’t trade with this broker, don’t bring them clients, they are a bunch of scammers, this is my account manager, I want to expose everything about them

2023-11-13 15:49

Do not use FXTM, your money is at risk.

I often can't log into my account, it says the username or password is incorrect, but they are not. I even changed my password via SMS, but still couldn't log in. I added a manager from the official website on WeChat, we chatted briefly and then they stopped replying; further inquiries were also ignored. Previously, I had several accounts under this login, but when I tried to access them six months later, all accounts had disappeared even though the username and password were correct. Recently, I couldn't log in at all with these credentials. Accessing their official website is very unstable, sometimes I can't get through at all. Even if there is money in your account, you can't log in, you have no way to withdraw it.

2024-12-29 23:21

15,000 USD was stolen from my account, please compensate me for the loss.

On the afternoon of March 5, 2023, I suddenly received 5 text message reminders that the withdrawal was successful. I thought it was a joke, so I went to the toilet with a smile. Thinking that something was wrong, I quickly logged in to the account. All the funds in the account were suddenly transferred to Fu. I opened my USD wallet and was withdrawing money like crazy. I quickly changed my password and I was still withdrawing money during the modification process. Since I didn’t leave the account manager’s phone number at that time, all the previous manual customer pages of FXTO turned into robots, turning me into a robot. I was so anxious that I could only send an email to the official to stop my withdrawal. My total account balance was about 53,000USD. 1,700USD was transferred out to 1,500 USD from the first account, and 46,000USD was transferred out from the second account, which was about 52,000USD. I held a position margin. It was not enough to close the position. I took 15,000USD from the virtual currency channel of the wallet, leaving more than 30,000 USD. The withdrawal was completed very quickly in more than ten minutes. My wallet address was bound and verified, but the 15,000USD withdrew did not arrive in my account. Wallet, I quickly took out the remaining amount through the bound bank card. Futuo is too unsafe. The platform even withdraws funds without personal verification and cannot guarantee the safety of funds. The final reply from customer service said that my email information was leaked to ensure that third parties cannot access my email. The key problem is that Futuo did not make any The verification code will not be sent to the email address, so what is the use of accessing my email address. This led to my debt crisis, with a total loss of over 20,000USD

2024-03-18 10:40

Sources

Language

Mkt. Analysis

Material

FXTM · Company summary

Quick FXTM Review Summary
Founded	2011
Registered Country	United Kingdom
Regulation	FCA, FSC (Offshore)
Trading Instruments	Forex, metals, commodities, stocks, indices, cryptocurrencies, and CFDs
Demo Account	✅
Account Type	Advantage, Advantage Plus, Advantage Stocks
Min Deposit	$/€/£/₦200
Leverage	Up to 1:3000
Spread	Close to zero on major FX pairs
Trading Platform	MT4, MT5, mobile trading
Payment Method	Credit/debit cards, e-wallets, bank wire transfers and local payment solutions
Deposit Fee	€/£/$3 or ₦ 2,500 fee for any deposit under €/£/$30 or ₦25,000
Customer Support	24/5 live chat, contact form
Customer Support	Tel: +44 20 3734 1025
Regional Restrictions	The USA, Mauritius, Japan, Canada, Haiti, Iran, Suriname, the Democratic People's Republic of Korea, Puerto Rico, the Occupied Area of Cyprus, Quebec, Iraq, Syria, Cuba, Belarus, Myanmar, Russia and India

FXTM Information

FXTM Pros and Cons

Pros	Cons
Regulated by FCA and FSC (Offshore)	High minimum deposit
Tailored account types	No 24/7 customer support
Demo accounts available	Region restrictions
Access to MT4 and MT5
Multiple funding and withdrawal options
Free eductaional resources
Rich trading tools
High-quality customer support

Is FXTM Legit?

FXTM operates under a strong regulatory frame, and it has several entities that are regulated in different jurisdictions:

Regulated Country	Regulated Authority	Regulated Entity	License Type	License Number	Current Status
	FCA	Exinity UK Ltd	Straight Through Processing (STP)	777911	Regulated
	FSC	EXINITY LIMITED	Retail Forex License	C113012295	Offshore regulated

Market Instruments

Tradable Assets	Supported
Forex	✔
Stocks	✔
Indices	✔
Precious Metals	✔
Commodities	✔
Cryptocurrencies	✔
CFDs	✔
Futures	❌
Options	❌
ETFs	❌

Account Type

Demo Account

How to Open an Account?

To open an account with FXTM, you first need to visit their website and click on the “OPEN ACCOUNT” button on the top right-hand corner of the page.

This will take you to the account registration page where you will need to fill out some basic personal information like your name, email address, and phone number.

Next, you will be asked to choose the type of account you want to open. FXTM offers three main account types - Advantage, Advantage Plus, Advantage Stocks, each with its own features and benefits. You will also need to select the base currency of your account and agree to the terms and conditions of the broker.
Once you have selected your account type and base currency, you will be prompted to provide some additional personal information like your date of birth, occupation, and address. You will also need to answer a few questions about your trading experience and investment goals.
After you have completed the registration process, you will need to verify your account by providing some additional documents like a copy of your ID or passport and a proof of address like a utility bill or bank statement.
Finally, once your account is verified, you can then make your first deposit and start trading.

Leverage

FXTM offers leverage of up to 1:3000. It's recommended to use leverage wisely and only trade with funds you can afford to lose.

Spread and Commission

Account Type	Spread	Commission
Advantage	From 0.0 pips	$3.5 per lot traded on FX
Advantage Plus	From 1.5 pips	❌
Advantage Stocks	From 6 cents	❌

Trading Platform

FXTM offers three chocies of trading platforms, including the popular MetaTrader 4 and 5 platforms, as well as their proprietary mobile trading app.

FXTM Copy Trading

Deposit and Withdrawal

FXTM charges €/£/$3 or ₦ 2,500 fee for any deposit under €/£/$30 or ₦25,000.

Educational Resources

FXTM offers various free educational resources including glossary, market analysis and guides.

Besides, their educational resoucres are friendly both for beginners and professionals.

For example, trading basics are suitable for beginners who want to learn some basics, while advanced guides are more suitable for traders who are experienced.

Customer Support

Here are their headquarters and other office locations.

Headquarter	Headquarter Address	5th Floor, NEX Tower, Rue du Savoir, Cybercity 72201
	City	Ebene
	Country	Mauritius
Other offices#	City/ies	Mauritius, Dubai, London, Hong Kong, Lagos, Limassol

Conclusion

FAQs

Is FXTM legit?

Yes, FXTM is regulated by FCA and FSC (Offshore).

What trading instruments are available on FXTM?

FXTM offers a range of trading instruments including forex, metals, commodities, stocks, indices, cryptocurrencies, and CFDs.

What is the minimum deposit required to open an account on FXTM?

$/€/£/₦200

What trading platforms are available on FXTM?

FXTM offers three chocies of trading platforms including the popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms, as well as mobile trading.

Risk Warning

News

NewsFXTM: A Closer Look at Its Licences

Choosing a trustworthy and properly licensed broker is one of the most important steps for anyone looking to trade online. FXTM, also known as ForexTime, is an international broker that holds several licences from different financial authorities. But what do these licences mean in practice, and how safe is it to trade with FXTM?

2025-06-24 17:01

NewsFXTM Launches New Client Promotion in Malaysia

FXTM, a well-established and trusted name in the trading industry, has launched an exclusive promotion for new clients in Malaysia. Running from June 16 to July 15, 2025, the New Client Promotion offers newcomers the chance to receive up to $120 in cash rewards, plus extra trading cashback of up to $7 per lot.

2025-06-18 17:42

FXTM Launches New Client Promotion in Malaysia

NewsBroker Comparsion: FXTM vs AvaTrade

FXTM and AvaTrade are two well-established online brokers offering forex and CFD trading across global markets. Both enjoy strong reputations and high ratings on WikiFX—FXTM holds an AAA overall rating, while AvaTrade scores 9.49/10, indicating they’re regarded as reliable choices by the community. However, since brokers have great reputation in the industry, how do we know which one is more suitable for individuals to invest in? Today's article is about the comparison between FXTM and AvaTrade.

2025-04-29 15:06

ExposureNBI PH Rescues 84 Filipinos from Alleged Forex Trading Scam in Pampanga

NBI Philippines rescues 84 Filipinos in Pampanga, from a scam hub posing as a BPO allegedly involved in FXTM USDT Forex Trading. Authorities target cybercrime violations in the Philippines.