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United Kingdom
5-10 yearsRegulated in United Kingdom
Straight Through Processing(STP)
MT4 Full License
Regional Brokers
High potential risk
Offshore Regulated
Benchmark
Influence
Add brokers
Comparison
Quantity 21
Exposure
Score
Regulatory Index6.67
Business Index7.43
Risk Management Index0.00
Software Index9.99
License Index6.67
Single Core
1G
40G
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Warning
Danger
Danger
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Company Name
Zeal Capital Market Limited
Company Abbreviation
ZFX
Platform registered country and region
United Kingdom
Company website
Company summary
Pyramid scheme complaint
Expose
Withdraw in 30/05/2023 status changed but money has not been received need 3 day to check we until now
My trading account: 953333, 956154, I have generated a commission of $2036 for trading on this platform, but the platform has not settled it to me
After the broker widens the spread to liquidate the account, the platform had a solution to compensate but the compensation was zero and then it was silent and blamed the customer as well as the platform was completely right in spreading that spread.
ZFX clearly does not withdraw profit. Everything is fine when I lost. Now, they just become a scammer. I passed the identity verification when I opened the account. Now I have to withdraw money to make up for this and that when I make a profit. I also need to hold an ID card and give proof of income. Don’t use this platform, I feel like I’m about to run away
I've been a customer of this company for 2 years, but now I can't withdraw money, no one from the company answers me
Invest my money to receive commissions. They offered me a lot of tasks that I cannot pay and I want my money back. Be very careful with this platform.
The platform used a problematic account to transfer funds to me, which resulted in my bank card being banned. It has been 20 days since the 4th. The bank has requested information on the payment account, but ZFX has been delaying providing it to this day.
After applying for a withdrawal on 11/8, until today 11/28 still cannot receive withdrawal. I have inquired why the beneficiary bank could not release the money into the account. The reason is that ZFX has been unwilling to provide the address information of the actual remitter to the beneficiary bank, which resulted in the inability of the fund to be released into the account. I kept reporting to the customer service in the middle and got the same reply: the relevant unit is in the process of inquiry. ZFX does not have any real help and wants to deal with it actively.
.I can't withdraw my money from Zeal Forex company. I can't find answers to the questions I sent to my e-mail. I'm very sorry right now.
I can't withdraw my money from Zeal Fx broker, no answer is given when I ask why I don't know what the problem is I don't know what to do I need my money please send my money
i closed all the orders in the transaction and i still have the amount of $ 1700 but i didn't withdraw it, but of course i deducted only $ 0.65 and spent 1 hour, the boards and my support team did not specify this issue. i hope you guys are at the platfrom ZFX support and solve problems
With their bogus fake platform, I made a lot of money-making transactions up until the point where I became the victim of a trading scam and lost all of my assets. I lost a significant amount of retirement savings because I traded bonds that was not even real. The propagate the illusion that the unfavorable comments and assessments they get are from their rival investment firm, which I believe to be a complete fabrication. I personally lost a lot of money to ZFX. After my experience with them, I attempted following . Assetsclaimback Authority, suggestion for a chargeback, and I about lost my mind. I never thought I could be defrauded, but I'm relieved now please ZFX cannot be trusted they are scam seek help.
This broker is a scam, i had huge slippage and request the withdraw 10 times, and everytime is a problem. they don't want to withdraw!!!
Whathappen for the btc and eth suddenly drop down and i see other broken chart is no moving 2. And why my orders hit the Stop lose i didn't see the market any move up to my stoplose
After detecting an abnormality in the price slippage, the account was liquidated. The broker did not compensate but remained silent as if it was scamming customers' money. The IBs and the managers both blame the customer while the customer gives specific evidence, but they still tries to argue.
Hello, I have sent you many emails for 22 days, I have reported my complaints, none of my emails were answered by your company, I was prevented from withdrawing my money, you did not inform me what the problem would be with my trading account and you unfairly deleted my 16,085 usd money from my trading account without my consent, I am a licensed broker at ZealFx. I could not think that I would have such a problem, Please, as an official or Zeal Fx company, why did you delete my money, what contract did you do this for, I want you to explain what is the problem in our trade account, and if you are right, I want you to prove it. I have been a Forex Trader for 7 years. I have worked with many companies until today, I trusted ZealFx and I am in shock right now. I don't know what to say, as a reliable broker, I want you to fix this situation, it is a situation that should not be in an Institutional Trusted and Licensed Broker, and this will be bad advertising for your company. I am waiting for your answers, respectfully.
Company Name | ZFX |
Registered Country/Region | London, UK |
Founded in | 2010 |
Regulation | FCA, FSA (Offshore) |
Tradable Assets | Forex, stocks, indices, commodities, cryptocurrencies |
Demo Account | Available |
Max. Leverage | 1:2000 |
Spread | From 1.3 pips (Standard account) |
Trading Platforms | ZFX mobile app, MT4 Web Trader, MT4 for Windows, Mac and Android & ios |
Minimum Deposit | $50 |
Customer Support | Mon - Fri: 24 hours, Sat - Sun: 07:30 AM to the next day 02:00 A |
Online chat, contact form | |
Phone: 400-8424-611 | |
Email: cs@zfx.com | |
Social media: Facebook, Instagram, LinkedIn, Twitter | |
Regional Restrictions | Residents of the United States of America, Brazil, Canada, Egypt, Iran, North Korea (Democratic People's Republic of Korea), and EU countries are not allowed. |
Zeal Group of Companies, often referred to collectively as the Zeal Group, is a conglomerate of fintech corporations and regulated financial institutions that trade under the name ZFX. The group specializes in providing liquidity solutions for various types of assets in regulated markets and is backed by exclusive technology. Furthermore, the Zeal Group operates globally, combining with their multi-asset specializations and regulatory frameworks, solidifies their position as a competitive player in the financial industry.
ZFX is a broker that offers several advantages and disadvantages to traders.
Pros | Cons |
• Regulated by the FCA | • No MT5 platform available |
• Multiple account types available | • No Islamic account option for Muslim traders |
• Demo accounts available | • Lack of info on deposits and withdrawals |
• Low minimum deposit requirement for the Mini Trading Account | • Regional restrictions |
• Wide range of funding options | |
• MT4 and proprietary trading platform supported | |
• Copy trading available | |
• Multi-channel support |
On the positive side, ZFX is a regulated broker, providing traders with demo accounts option, which is beneficial for beginner traders who want to practice their trading strategies before trading with real money. In addition, ZFX offers competitive trading conditions and low minimum deposit requirement through the popular MetaTrader4 trading platform.
On the negative side, no MT5 platform and no Islamic account option for Muslim traders. And ZFX doesn't reveal any info on deposits and withdrawals. Additionally, the broker does not provide services for residents of certain countries such as the United States of America, Brazil, Canada, Egypt, Iran, North Korea (Democratic People's Republic of Korea), and EU countries.
ZFX is a regulated broker. Its company name is Zeal Capital Market (UK) Limited, and it is authorized and regulated by the Financial Conduct Authority (FCA) in the United Kingdom under the registration No. 768451. The FCA is one of the most reputable regulatory bodies in the world, and its strict regulations ensure that ZFX adheres to high standards of transparency and fairness.
ZFX's other entity, Zeal Capital Market (Seychelles) Limited, is authorized and offshore regulated by the Seychelles Financial Services Authority (FSA) under regulatory license number: SD027.
Additionally, ZFX ensures the safety of its clients' funds by keeping them fully segregated in a designated client bank account. This means that the clients' funds are kept separate from ZFX's operating funds. In the event that the company faces financial difficulties or becomes insolvent, the funds in these client accounts cannot be used to meet the liabilities of the company. This measure provides an added layer of security for ZFX clients, ensuring their capital cannot be used for any other purposes aside from their trading activities.
ZFX provides a comprehensive range of market instruments, catering to diverse trading preferences and strategies. This includes major asset classes such as forex, where traders can engage in currency trading across major, minor, and exotic pairs. For those interested in the stock market, ZFX offers the ability to trade stocks from leading global companies, allowing traders to tap into corporate performance and stock market trends.
Additionally, ZFX includes indices trading, which aggregates the performance of a number of stocks representing a segment of the stock market, providing a broader market exposure. Commodities are also available, offering opportunities to trade in essential goods such as oil and gold, which are often used as hedge investments against inflation or currency devaluation.
Furthermore, ZFX has embraced the growing interest in digital currencies by including cryptocurrencies in their offerings, thus allowing traders to speculate on the highly volatile crypto markets. Overall, ZFX's diverse selection of trading instruments ensures that traders have ample opportunities to diversify their portfolios and explore various market dynamics.
Apart from demo accounts, ZFX offers three types of trading accounts, namely Mini Trading, Standard Trading, and ECN Trading accounts. Each account has its own unique features and advantages, catering to different levels of traders with varying trading styles and preferences.
Account Type | Minimum Deposit |
Mini | $50 |
Standard STP | $200 |
ECN | $1000 |
Pros | Cons |
• Variety of account types to choose from | • Limited features in the Mini account |
• Low minimum deposit requirement for the Mini account | • High minimum deposit requirement for the ECN account |
• Access to high leverage for all account types | • No Islamic account option available |
Opening an account with ZFX is a simple and straightforward process that can be completed in just a few steps.
The maximum leverage offered by ZFX is up to 1:2000 and the leverage amount may vary depending on the account type and trading instrument. Additionally, ZFX operates on a tiered margin system, where the leverage is determined based on account equity. For accounts with equity between $0 and $3,000, the maximum leverage is 1:2000. For equity between $3,001 and $10,000, the maximum leverage is 1:1000. More detailed info on leverage can be found in the screenshot below:
Please note that high leverage carries a high level of risk, as it amplifies both potential profits and losses. Traders should carefully consider their risk tolerance and financial situation before utilizing high leverage ratios. ZFX also provides negative balance protection to help mitigate the risk of account balances falling below zero.
ZFX says it offers competitive spreads and commissions on its trading instruments.
Account Type | Spreads | Commissions |
Mini Trading | From 1.5 pips | N/A |
Standard Trading | From 1.3 pips | |
ECN Trading | From 0.2 pips |
For the Mini Trading account, the minimum spread for forex pairs is 1.5 pips. The Standard Trading account has a minimum spread of 1.3 pips for forex pairs. The ECN Trading account has a minimum spread of 0.2 pips for forex pairs. However, no specific info on commissions is revealed openly.
ZFX offers the popular trading platform MetaTrader 4 (MT4), which is widely recognized in the forex industry for its user-friendly interface and advanced trading tools. MT4 provides access to various order types, technical analysis tools, and customization options, making it suitable for both novice and experienced traders. In addition, ZFX offers mobile versions of the MT4 platform for both iOS and Android devices, enabling traders to access the markets from anywhere, at any time.
ZFX also provides a mobile application for its clients, ensuring they can trade on the go. This ZFX Mobile App offers access to all the major features of the trading platform and enables clients to manage their portfolio, place trades, and monitor the markets from their mobile device.
The mobile app can be a valuable tool for traders who need the flexibility to trade anywhere and anytime, while still having access to key functionalities of the platform. Before using the app, make sure it is downloaded from an official source like the App Store or Google Play to ensure security and authenticity.
ZFX offers a Copy Trade feature, which is great news for both beginner and busy traders. Copy trading, also known as social trading, allows traders to automatically copy the trades of experienced and successful traders. This can help beginners to learn trading strategies from experienced traders, and help busy traders to automate their trading. By using the Copy Trade feature, you can potentially increase your chances of making profitable trades.
ZFX is committed to providing an extensive educational framework to support both novice and experienced traders through their A-to-Z Academy, which offers comprehensive learning resources designed to master trading from the basics to advanced strategies. This initiative underscores ZFX's dedication to empowering its clients with the knowledge needed to navigate the financial markets confidently.
Additionally, ZFX enhances trader support with a 24/7 Help Center, serving as a constant trading support hub where traders can obtain assistance at any time.
The platform also features a detailed Glossary, which acts as a valuable dictionary for demystifying complex trading terminology, making the trading language more accessible to everyone.
Moreover, their FAQ section addresses common queries related to trading mechanics, account management, funding procedures, withdrawals, and specific product details.
Collectively, these educational resources equip ZFX traders with a solid foundation of knowledge and continuous support, facilitating a well-rounded and informed trading experience.
ZFX provides robust customer support with extensive availability and multiple communication channels to ensure that traders can receive assistance whenever needed. Operating hours extend throughout the week, with round-the-clock support from Monday to Friday and extended hours over the weekend from 07:30 AM to 02:00 AM the next day, accommodating traders across different time zones.
Traders can reach out via online chat for immediate responses, use the contact form for less urgent inquiries, or call directly through the phone number 400-8424-611 for personalized assistance. Additionally, ZFX can be contacted through email at cs@zfx.com for comprehensive support.
The broker also maintains a strong presence on several social media platforms including Facebook, Instagram, LinkedIn, and Twitter, allowing traders to stay connected and informed about the latest updates and offerings. This multi-faceted approach ensures that ZFX's clients receive timely and effective support, enhancing their trading experience.
Overall, ZFX is a reputable option for traders looking to access the financial markets. The broker's maximum trading leverage of 1:2000, based on account equity, is one of the highest in the industry and can provide traders with significant opportunities for profit. Additionally, competitive spreads and a choice of popular MT4 trading platforms further strengthen ZFX's position as a reliable broker.
Question 1: | Is ZFX regulated? |
Answer 1: | Yes. It is regulated by FCA and FSA (Offshore). |
Question2: | At ZFX, are there any regional restrictions for traders? |
Answer 2: | Yes. It does not provide services for residents of certain countries such as the United States of America, Canada, Egypt, Iran and North Korea (Democratic People's Republic of Korea). |
Question3: | Does ZFX demo accounts? |
Answer 3: | Yes. |
Question4: | Does ZFX offer industry leading MT4 & MT5? |
Answer 4: | Yes. It supports MT4 and ZFX Mobile App. |
Question5: | What is the minimum deposit for ZFX? |
Answer 5: | $50 for the Mini Trading account, while higher for other account types. |
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.
In this article, we will look in-depth at ZFX, examining its key features.
Zeal Group of companies (collectively Zeal Group) is a business portfolio comprising regulated financial institutions (trading as ZFX) and fintech companies. Founded by a group of veteran traders with decades-long experience in the industry who not only share an appreciation for the complexity the world of financial trading itself may present but also have the expertise and commitment to change.
According to a recent poll conducted by News24, 83 percent of adult respondents do not have a forex bank account, but 89 percent would acquire one if it was quick, convenient, and cost-effective.
As Forex trading is becoming increasingly popular in South Africa today, many traders are now curious to learn how to create a trading account. To create a trading account one needs to have a valid email address, contact phone number, and valid identity card. We have simplified the process in this work for new traders seeking to open an account today.
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