Unable to Withdraw

IUX

I am opening this thread to document an unresolved withdrawal with IUX Markets and to ask whether other traders are currently experiencing the same pattern. For full transparency: I still have an active balance with IUX beyond this withdrawal. I am posting this publicly because six days of identical template replies, with no progression of any kind, is no longer something a private email exchange can resolve. --- **The Specific Pattern** Every email I have sent to support@iux.com over the past six days has returned the same template line — 'We are currently reviewing your case.' Each reply is missing all of the following: - No ticket progression or change of status - No compliance officer name or direct point of contact - No estimated completion date - No specific reason for the delay - No request for additional documents - No reference to any regulatory or compliance trigger

Unable to Withdraw

Maxpro365

Maxpro365 is a scammer. I invested over 600000 rupees on this platform and lost all my funds. The submitted deposit of $209.73 is currently in Pending status and the funds have not been successfully received. I have sent multiple emails to the authorized party and their senior management, but I have not received my money back.

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TOPFX

My account was terminated on 11/05/2026 and my remaining balance of USD 4,253 was withheld. I had been trading normally for several months as a strategy provider on cTrader, generating consistent profits for my copiers through regular trading activity including wins, losses and stop losses. TopFX processed my withdrawal of USD 2,100 on 07/05/2026 without issue. Five days later my account was terminated and remaining funds blocked. Their official email stated the reason was that I had withdrawn more than I deposited – which is not a valid clause in their Terms and Conditions. As a strategy provider, my trading performance was fully transparent and verifiable. Despite generating strong returns for followers through legitimate trading, my account was terminated and funds withheld without valid justification. I have submitted a formal settlement request which was rejected. TopFX then offered a settlement of only USD 500 for my balance of USD Total: $4253 ($1500 in account, $2753 in wallet)

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DoshFX

I have been trying to withdraw funds from DoshFX for some time now, but the withdrawal process has been ongoing and I am unable to withdraw funds. Additionally, it is difficult to contact them; They haven't replied to my emails yet

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POXPRIME

POXPRIME is a fraudulent trader that has caused me significant losses. Please enter the 6-digit verification code in your validator app to confirm this transfer/withdrawal. Token verification failed, please try again to prevent me from withdrawing funds

Resolved

ARON GROUPS BROKER

I had a negative balance due to market volatility. According to NBP (Negative Balance Protection) standards, the broker should have reset the balance to zero. However, after I made a NEW deposit of $395, Aron Groups illegally deducted my new capital and the subsequent profits to cover the previous negative balance. They are holding my money hostage and refusing to refund my fresh deposit.

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EASY TRADING ONLINE

I withdrew $4,000 in March and it still hasn't arrived. What kind of platform is this? Has it run away with my money?

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pepperstone

Pepperstone is a fraudulent platform. Their deposit and withdrawal channels malfunction frequently at crucial moments, whether intentionally or not, designed to cause clients to lose all their funds. My bank card was frozen due to their alleged involvement in shady dealings. Then, I was pressured by a man in a hat to sign a guarantee, which I tolerated, but in the end, they refused to compensate me for my losses. After that, they stopped replying to my emails and refused to communicate, only responding with "contact legal counsel" and "compliance." I hope everyone will be wary, and I hope the platform can help me recover my losses of 22,700.

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JUNO

I encountered a situation on the JUNO platform where they refused to process my withdrawals without reason. Not only did they deduct all my profits, but a portion of my principal was also deducted. JUNO maliciously erased my account profits without providing any evidence, directly deducting them from my account. My account balance is now zero. I opened a cent account with JUNO on March 29, 2026, after contacting an account manager. I learned I only had MT5 cents, so I left it. Recently, I deposited $500 to test the platform's trading environment with a few small trades. I was trading normally, focusing on trend and reversal opportunities. However, after making four trades and earning several hundred dollars in profit, when I tried to withdraw, I was told that my profits and a portion of my principal had been deducted.

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Jimifx

It was suddenly announced that due to a presumed audit (the auditing firm is not specified) which will be listed on the New York Stock Exchange, we were informed that on the same day of the announcement (August 6, 2024), fund withdrawals will be suspended until August 16, but deposits will not be affected. This can also be considered as induced fraud. Thank you very much for your support. Best regards

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suxxessfx

They start by attracting you through advertising in local newspapers or on social media, promising good returns and learning opportunities with a small investment in the stock market, specifically in shares of a well-known bank in the country. Then, the investment, instead of $100, becomes $200. They politely guide you through the platform, but a week later they invite you to an investment seminar to "learn more" and insist you invest $1,000. When you agree, they increase it to $2,500 to cover the purchase of at least one gram of gold. While you request a large withdrawal, they make a small one, supposedly as a test, to ensure it goes through. As soon as the small withdrawal arrives, and while you're processing the larger one, they ask you to change your account type to "protect your investment and avoid withdrawal fees," for which they request another $2,500, which I end up paying to avoid losing my investment. But the large withdrawal process doesn't move forward. When you order everything, they demand tax payments of an additional $4,000, but they don't deposit it.

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pepperstone

The channel was involved in organized crime, so the card was frozen.

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Scope Markets

When my account maked a profit, it claimed that the account's trading activities were in violation of regulations. Then it wiped out my profits. It wouldn't let me withdraw my funds. The same method was used to incur losses, which were then considered normal trading. The platform never said I violated any rules... Avoid this pitfall.

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D prime

The events unfolded as follows: 1. On March 10, 2026, an ECN account was registered, and $1005.12 was deposited in two installments ($500 and $505.12 each). The account was set to automatically follow other people's trades, using breakout orders. From March 10th to April 30th, the account was frozen, resulting in a total loss of $845.23, leaving only $159.89. 2. Another STP account had $400.01 deposited on April 2nd. This was manually traded for fun. By April 30th, the account was frozen, resulting in a profit of $374.23, leaving a balance of $774.24. Total funds: Total deposits $1405.13, balance upon freezing $934.13, resulting in a loss of $471. The account freeze process: I could trade normally on the morning of April 30th, but inexplicably couldn't log in to MT4 that afternoon. That afternoon, I contacted customer service online to inquire about the reason. Customer service said I didn't have permission and asked me to leave my contact information so an account manager could contact me. As of today, May 25th, no one has contacted me to resolve the issue. In the first few days, I contacted customer service online several more times, receiving the same response: wait for an account manager to contact me. During this time, I tried opening a new account, transferring funds, and withdrawing money, but all attempts were rejected. That's when I realized my account was frozen. Initially, I thought I just couldn't log in. My request: I don't want to use this platform anymore and I just want my principal back.

Unable to Withdraw

AccuIndex

On March 12, 2026, I deposited 20,000 USDT into the AccuIndex platform (TRC20 chain, transaction time 2026-03-12 07:06:12, transaction ID: 11ca1bb43ac6999e...e8145a070d628d8, verifiable on the blockchain). The deposit process was conducted entirely according to the platform's instructions. My account had no violations or profits; I only requested to withdraw the principal after normal trading. On April 3, 2026, I submitted a withdrawal request for 20,000 USDT through the platform's backend. The platform marked the request as "Approved" on the same day, claiming the funds had been transferred to my cryptocurrency wallet address. However, as of today (May 25, 2026), my wallet has not received the funds, and the platform's claim of "withdrawal" is completely false. To verify the flow of funds, I contacted the platform multiple times via email (support@accuindex.com, marwa.jalal@accuindex.com), requesting the on-chain transaction hash (Tx Hash) corresponding to the withdrawal to verify whether the funds were genuinely transferred. The platform consistently refused to provide this crucial evidence, and all subsequent emails seeking redress went unanswered. Worse still, after I submitted my withdrawal request, the platform arbitrarily restricted my account's trading function, preventing me from placing orders. Later, they delayed the withdrawal under the pretext of "Zoom video verification," a requirement never mentioned during my account opening and deposit process. This is an illegal hurdle added after the fact, severely infringing on my privacy and financial security. I have explicitly rejected this unreasonable demand and repeatedly requested the platform to immediately lift the account restrictions and unconditionally withdraw my funds, but the platform has refused to address this issue. AccuIndex's actions constitute fraudulent withdrawals, malicious delays in repaying user principal, failure to communicate, and illegal addition of withdrawal hurdles, seriously violating the compliance standards of the forex industry and suspected of defrauding users of their funds. I hereby solemnly declare that I demand AccuIndex immediately provide the complete on-chain transaction hash of the 20,000 USDT withdrawal request dated April 3, 2026, to prove the genuine transfer of funds; if they cannot provide valid proof, they must immediately and unconditionally return the 20,000 USDT principal to my wallet address; and they must provide a written explanation and apology for their unwarranted account restrictions, the imposition of additional verification thresholds for violations, and their failure to respond to inquiries. If the platform continues to refuse to address this issue, I will continue to expose the platform's violations through all public channels, including regulatory agencies and social media, and reserve all rights to report the matter to financial regulatory authorities and the police! Complainant: JINGCHAO CHIN

Unable to Withdraw

BYBIT

My money is frozen. I'm unable to withdraw or make any transactions. Can you help me?

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PocketOption

PocketOption froze and locked my account, I couldn't log in, I still had $40 in it and I requested to process it.

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XTrend

I've been trying to withdraw money for about a month, and it's only $23 USD. But, I'm still unable to withdraw it. They gave me a bunch of excuses saying the money had already been withdrawn. I tried communicating with them, asking why I hadn't received the money if it had been withdrawn. They told me to contact the payment wallet's customer service, which is ridiculous. I said I needed proof of payment, but they kept failing to provide it, just making excuses. This platform is really terrible.

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MH Markets

This is a fraudulent trading platform. After I lost money on the platform and made a profit of $1100, they claimed I had violated trading rules, deducted the profit, and didn't even return my principal.

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CMC MARKETS

This year, the CMC MARKETS platform started advertising in China, claiming to have opened a digital currency channel and touting its advantages. I naively believed their lies and deposited tens of thousands of US dollars to trade. Things were fine at first when I was losing money, but later, when I started making profits, they blocked my account and wiped out all my earnings. It's a completely unscrupulous platform where you can only lose, not win. Please be vigilant and stay away from this platform.