Severe Slippage

KVB

On November 19th at 01:14 AM, I noticed that the spread for gold on my account (20009765) had widened to $105 per lot. Initially, I thought it was due to high market volatility causing significant spread fluctuations. However, by 09:05 AM on November 19th, the spread still remained at $105 per lot. I contacted the platform's staff and customer service, who claimed that such widening of the spread was normal and that the MT4 displayed spread should be considered accurate. From inquiries with friends, I learned that the spreads in other people’s accounts had not widened. By 21:13 on November 19th, the gold spread had terrifyingly widened to $325 per lot. Closing positions at this point would cause tremendous losses to my profits. The platform's customer service did not assist in resolving this issue; instead, they delayed responses. Eventually, I had no choice but to close positions, resulting in tens of thousands of dollars in losses. I am extremely disappointed with KVB's actions and decided to cease trading with KVB and submitted a withdrawal request on November 20th. The shameless platform KVB continuously delayed my withdrawal process; every time I contacted customer service or the account manager, they would pass responsibility back and forth. Their treatment of Chinese investors is utterly disgraceful; it’s a scam platform that employs underhanded tactics to reduce client profits when making money.

Severe Slippage

IC Markets

My account number: 80041883. After trading EURUSD on December 2nd, I found severe slippage in all orders, leading to losses and inability to close positions. The platform doesn't support video uploads, so I recorded a video on December 3rd to test the slippage. During the tests conducted that day, I still experienced severe slippage, including during closing of positions. This kind of slippage occurred even when there was no market fluctuation, which I believe indicates technical issues and faults on the part of the platform.

Severe Slippage

IQTrade

Slippage, it's terrible. I entered the fluctuating doge with a $20 fund, set the stop loss at $5 according to the platform. But when it was about to touch $5, I changed the stop loss to $7. And confirmed by the platform, strangely the candle reversed and went up. I noticed that the P/L was already profitable, but my position didn't move. I was surprised, why did the P/L move up but my position didn't? I opened a position and it was already in loss at $5. I went back to the chart and realized that it was already a loss. Okay, that's what happens when you're a scalper, always entering quickly. I changed the stop loss multiple times because the risk is high. If I want to reach the stop loss, I raise it higher. But when I entered the second time with $14 remaining, I set the stop loss at $5 according to the platform. Before the candle reached $5, I raised it again to $9. It reached the limit, so there was $5 left. But strangely, it was stopped out with 0.000 USD. It's terrible, I suggest not using this broker, seriously. I was interested in this app just because of the low spread.

Severe Slippage

JRJR

Today's opening trend pulled down to 2689 points, international gold price dropped to a minimum of 2704. Everyone, be cautious. Is there a solution for scam platforms?

Severe Slippage

Tickmill

i went in to sell entry on btc/usd at 12:00 am 24/11/24 At 12:30 am the market suddenly stopped moving, I have already checked the news today, there is no news and I also tried to close but cant, "off quotes", even after switching to wifi it still doesn't work, I waited until 1 o'clock and the market moved and my account was lost/mc

Severe Slippage

MaxiFy

At first, it offered a fixed spread, but now the spread is very high and there are severe slippages. During news, the servers stop for more than a minute.

Severe Slippage

TradeEU Global

After depositing 1020 dollars and operating well for a month, my balance suddenly became zero overnight. They say that in order to recover from the employee's mistake, I need to make an additional deposit of 5000 dollars. Can I trust them and make the deposit?

Severe Slippage

Atlanta Capital Markets

Today is October 23, 2024. At 9:55 PM, when I placed a buy order at 2716, the exchange pushed the price up to 2721. While my account was almost burning, even though the current price was 2716, when I checked my placed orders, oh no, the price was at 2712. The exchange manipulated the price by 9 pips and then I blew up my account. On another note, first, the exchange's IB will contact me, then inquire and lead me into a group called Quang Huy Trading. At first, there will be no conditions. Occasionally, they will give me a signal to enter a trade. And that trade will be profitable. After feeding me a few times, they will kick me out of the group. The exchange's IB will contact me and ask me to open an account, contribute capital to receive additional bonuses, and be accompanied by an expert to increase the chances of winning trades. Everything seemed normal until I couldn't withdraw money from my account. I placed a withdrawal order. The exchange sent an email stating that it would be processed within 24 hours, but after waiting for 2-3 days, there was no response. I waited from one day to another and didn't receive a single penny. I seriously accuse this exchange. Everyone should avoid it!

Severe Slippage

Maxxi Markets

I have never seen such a company. Despite my low balance, they have a customer representative who tells me “you will trade 1-2 lots a day otherwise we cannot make money, if you cannot do it, withdraw your money and go work with another company, you are causing us losses” and even though the transaction is open in my account, they say “close it in 5 minutes, if you do not close it, I will close it. Such a tone, such a behavior is unacceptable. How can a transaction be made with a balance of 800 USD? There is no such excuse.

Severe Slippage

Duhani Capital

I trade in the Gold Pair with a spread of 21 because that is the standard spread. On October 8th, suddenly the spread became 58 from 04:00 AM to 7:30 PM, and after that it became 35. This means that they changed the spread/maintenance without notifying the clients, causing losses for me. 1. I cannot withdraw my profits of $1000-$1200 because my lot size is insufficient. 2. I experienced slippage when opening new positions, which caused them to be thrown far away. 3. The Stop Loss (SL) positions were set far away, but they were triggered in both the Gold Pair and OIL. 4. I took profit on my positions, but instead of increasing, my equity decreased. I filed a complaint because it is clear that they made a mistake, and it's not just me who experienced this, but other traders as well. However, they ignored it because the losses were small. I have sufficient photo and video evidence, but they still refuse to take responsibility and are not fair like other companies. Details are available on my Commun.

Severe Slippage

Alpha Markets

They Say On Their Website Their Deposit deposit process are instant But Since Ever I did the Deposit I haven't Seen Funds In My Account. They stole My Money.

Severe Slippage

JustMarkets

Fraud: Orders always filled using another price After I profitied and have been successful in the trading, JustMarkets started to impose limit on my trading now. Right now **EVERY** of my order will be executed using a different worse price far away than the quote price, no matter when or where I made the order. The customer support keeps saying it related to market volatility. They either deliberately lied or have no clue. This imposed slippage was not disclosed and put you into disadvantage. The fact they executes using another price is an act of fraud. I have attached an example SELL LIMIT order for reference. The SELL LIMIT order didn't executed as the specified price or better, It was exected at a much worse price. This defeated the purose of LIMIT order.

Resolved

AssetsFX

Only deposits are accepted, withdrawals are not allowed, everyone stay away from scams

Severe Slippage

MaxiFy

它有剧烈的价格波动，我有一个证明这一点的视频。它毁了我的账户，我不能再交易了。我联系了支持团队，他们没有给我任何帮助。

Severe Slippage

Headway

Be careful trading with broker Headway, the slippage is terrible. My account was automatically cut, even though I only had a position of 0.03 with a balance of $514, floating $414, and equity $100. It was immediately cut, resulting in a total loss of $1013. # Broker Headway is garbage

Severe Slippage

XS

On August 20th, the platform forcefully closed my positions under normal circumstances. At that time, I was holding about 0.5 lots of Bitcoin, 0.1 lot of gold, and 0.1 lot of crude oil. After the abnormal liquidation of orders by the platform, I contacted them, but they did not respond for several days. Later, they admitted it was a system issue but refused to offer compensation or resolve the problem.

Severe Slippage

JRJR

Setting a stop-loss point, but not reaching the stop-loss, yet being stopped out. When asking customer service, they said the spread widened. This situation has occurred multiple times, very frustrating. Buying and selling at the same time, locking the position. It can also be forcibly closed at the same time, without reaching the forced closure point. Even if overnight fees are deducted, it does not meet the criteria for forced closure. Moreover, buying and selling, closing at the same time, down to the second. The scam platform has been uninstalled, no image upload, but I believe that most clients at JRJR have encountered this situation.

Severe Slippage

HYCM Capital Markets

Severe slippage, refusal to compensate, avoid to use this platform

Resolved

WHIZFX

Severe slippage on a fake platform, unable to withdraw funds, it has absconded, unable to log into the backend online.

Severe Slippage

Rich Mass

I placed a buy order for silver at 28.924, but due to severe slippage, it executed at 29.272, causing my position to be immediately liquidated and resulting in massive losses in my account!!! Now my account is negative by over $30,000! The transaction fees on this platform are more than three times higher than those of standard large platforms! Additionally, the slippage was so severe, and the platform has not addressed the issue.