Resolved

MEGA FUSION

I requested a withdrawal after depositing, and the platform is trying to deduct a 6% fee, citing "no trading record" as the reason. I find this completely unreasonable and unacceptable.

Unable to Withdraw

FxPro

Hello, I am an IB (Introducing Broker) for the FxPro platform. When I opened the account, I was NOT informed​ of the requirement to have 3 active clients​ to activate commission payments. More critically, I was NOT told​ about a rule that resets your total commission to ZERO​ if the accumulated amount over 2 months does not reach $100. I only discovered these hidden terms when I contacted support to request my first commission withdrawal. They then applied what they claim are "notified rules" – the 3-client requirement – and reset my hard-earned commission balance to $0. Crucially, at the time of registration, I received NO email or any official document mentioning these specific conditions.​ This is a deceptive practice to avoid paying partners. Be warned if you consider becoming their IB.

Unable to Withdraw

FPG

They use the following rule as a pretext: "If you have open positions/unsettled trades and proceed with a withdrawal or internal transfer, causing your margin level to fall below 150%, the system will be unable to process the withdrawal or transfer, and your request will be rejected." This is a classic scam tactic—letting you see your money but creating impossible conditions to prevent you from ever accessing it. STAY AWAY!

Unable to Withdraw

WISDOM

This new platform is a joke. Crude oil cost basis was 400, I traded on fundamentals, and won. The moment I try to withdraw my principal, they start playing dirty. They hit me with a "violation" flag and are now demanding I hold my ID and write them a handwritten guarantee letter​ to get MY OWN MONEY back.

Unable to Withdraw

Prime OTP

Account #3****. I am reporting PrimeOTP for failing to process an APPROVED withdrawal of $1,300. The withdrawal was officially approved via email on March 6, 2026. According to company policy, processing takes 24-72 hours. However, it has been over 10 days and the funds have not been received. I have sent 8 follow-up emails to the Compliance and Support teams (March 12-19), but I have received ZERO response. This "silent treatment" is highly unprofessional. Despite the approval, they restricted my account, claiming trading duration issues, even though 78% of my trades are within normal parameters. An approval means the audit was complete; withholding funds after approval is a serious violation. I have all documented evidence: 1. Approval confirmation emails. 2. Portal screenshots showing "Approved" status. 3. Full MT5/MT4 trading history. 4. Records of unanswered emails. I have escalated this to FSC Mauritius. I demand PrimeOTP to pay my $1,300 immediately.

Resolved

MASTER MIND CAPITALS

After I deposited funds into this platform and made some profit, they not only wouldn't give it to me but also blocked my account. Later, after I reported to the police and filed a complaint, they unlocked my account, saying they would refund my principal. They threatened me to withdraw all these reports and demanded that I lose all the money in my account before they would return the remaining principal. I think they are definitely playing a long game, fishing for bigger fish. Because my deposit wasn't large, they are afraid that my continuous complaints will cause a big stir and interfere with their plans to catch bigger fish. So, does that mean all the money I earned through so many days and nights of work is just going down the drain?

Others

CAPEX.com

Me communicated to make a communion to try to recover the capex please

Unable to Withdraw

MONETA MARKETS

After requesting a withdrawal of my balance, they haven't released it because they say it's under review, and it's been 7 days already. So far, support hasn't resolved the problem and my money remains blocked.

Resolved

CronosMarkets

I only wanted to withdraw what I deposited. Actually less a bit in loss, deposited about 7k us dollars. Wanted to withdraw about 5300. They approved small withdrawals of 200$, and one of 1000$ totaling about 2k, rest of 3.3k$ its blocked. I asked for another 1k withdrawal which they rejected, then they messaged me. They asked very intrusive questions and documents, they said its for thier AML policies, - some anti money laundering stuff, still weird for an UNREGULATED broker with no license or what so ever that only accepts usdt. Ok i complied and send them everything. Now they say i have to wait 6 months for my funds. I refused thier bonuses that actually do this blocks your funds for 6 months i completly rejected any of that stuff. I will update if they release funds but very unlikely

Resolved

INVESTIZO

Account Information: Details of the Incident: On March 12, 2026, I submitted a withdrawal request for $4,482 USD​ via USDT (TRC-20). However, as of today, the status of my request remains "Pending" and has not been completed. Despite contacting support multiple times, I have only received repetitive responses stating that my request was forwarded to the relevant department, without any clear explanation or specific resolution. Subsequently, I was notified that my withdrawal is under "security review" and could take up to 7 business days. After this delay, I was subjected to additional KYC verification demands​ (requesting a photo of myself holding my ID and a handwritten note). Based on these evasive tactics and unreasonable demands, this appears to be a fraudulent platform designed to stall withdrawals.​ Everyone, please stay far away from Investizo.

Unable to Withdraw

BePrimeGroup

I passed the evaluation, and suddenly they blocked my account and refused to process any withdrawals. They don't answer support tickets; I only received automated replies​ until the last update, after which the site went completely dead. Additionally, my document verification was never approved. This is a total scam. A trading partner of mine had his $125,000 account banned​ under the same circumstances, and they haven't responded to him either.

Unable to Withdraw

equiti

Account ID: 367**** The broker deducted 892.41 USD from my account and disabled my withdrawal without providing any clear explanation or evidence. They only mentioned “abnormal trading behavior” but did not specify which Terms & Conditions I violated. I was copy trading from a master account at normal market prices and did not use any bonus or prohibited strategy. It is unclear why only my account was penalized while others were not. Additionally, Shehryar Lodi, Senior Vice President – SEA, previously indicated that the deducted funds would be restored, but no action has been taken so far. Support and compliance have been slow and unhelpful. If this issue is not resolved, I will escalate it to the relevant regulators and continue reporting publicly. Very disappointed with the lack of transparency.

Severe Slippage

EBC FINANCIAL GROUP

Exhibit A: Gold (XAUUSD) Order #268429​ had 250 pips of malicious slippage​ (screenshot proof), causing an extra $125 loss. I confronted the platform. Their reply? They "couldn't retrieve" the 2024 trade logs due to a "limited cycle," and then immediately disabled my login. A platform that can't even keep two-year-old transaction records—how can it possibly ensure fund security or legitimate regulation? The Verdict:​ The moment you dare to complain, they dare to ban you. If you want justice, file a formal complaint directly on the ASIC website.

Scam

suxxessfx

I invested a total of 42000 US with permanent manipulation that gold was falling and I had to protect my investment, then because it had risen and I could still recover what was lost and receive profits, they take advantage of ignorance, pressure with repeated calls, threats, I was assigned Uruguayan people who gained my trust, I maxed out my credit card and then they said the operation would be reversed and that didn't happen. I had already given up everything as lost and they contact me again insisting that they knew everything I had lost and that they were going to give me the capital again, they say I have to pay via PSE 5000 USD more and that's when I realize the huge scam because PSE never charges the consumer, they don't allow deducting it from the profit and that's how I knew they weren't going to deliver anything, they deceived me twice, even though I reported them to the prosecutor's office in my country, and the authorities in the islands where they are BE ALERT terrible company don't be fooled report them!! shut them down

Resolved

FXTM

I have been applying for a withdrawal since last Friday, but it has not been successful so far. FXTM has been rejecting the withdrawal for various reasons, and the customer service is also very perfunctory. This is a platform I have always trusted, why is this happening?

Resolved

MASTER MIND CAPITALS

I opened my account through their partner and deposited $6,200. At first, I could withdraw funds a few times, but later they wouldn't allow me to withdraw anymore, saying that my frequent withdrawals were suspected of money laundering. As a normal investor, would money laundering involve such a small amount? Now they've sent me another email asking me to pay a 50% margin deposit. In the morning, they froze my account, and in the afternoon, they unfroze it.

Scam

GeGold

Fraudulent behavior, unresolved issues, shifting responsibility onto us, and many more

Unable to Withdraw

Errante

Errante Securities (Seychelles) Ltd's fraudulent behavior relies on a license from a reputable global financial authority and exploits volatile markets. If clients are lucky enough to make a profit, they try to recover it, claiming it violates their internal trading rules, while Errante manages the MT4 software. Conversely, if clients suffer losses during volatile periods, Errante profits from their losses. This behavior warrants the revocation of their financial business license. I am seeking clients whose profits have been recovered by Errante across all forums to file a complaint with the licensing authority and seek justice for Errante P.S.: Please approve this post so everyone knows about this company. Errante scam

Unable to Withdraw

Goldman Sachs

Initially, on January 15th, assistant Maria Rodriguez helped me with buying and selling. However, after a month, she informed me that I must purchase a subscription for an IPO worth $50,000—something she never mentioned before. Now, the money I invested has been frozen. I cannot withdraw it or make any transactions.

Unable to Withdraw

TRADESTATE

I invested 600 dollars in several trades, because when I was going to withdraw, strangely the account was increasing in negatives, they would make up any excuse, when I refused to continue investing more they blocked my user, they don't respond to email, I can't access my account, the internal manipulation is evident, as I have investments at opening prices that I never opened.