Others

igold

igold precious metals suffers from severe slippage. Once you enter a trade, it's nearly impossible to set a break-even stop loss without incurring a spread of around $2.50. Especially egregious is Chief Chen Yushan, who lectures in a strained voice with zero professional ethics—his conduct is utterly unprofessional!

Unable to Withdraw

IUX

I've never seen a platform as unique as this one—extremely low transaction fees, smooth order execution, and a top-notch mobile app. However: -Customer service is terrible, it's hard to chat with support -KYC takes 5-6 attempts to succeed -Deposits take 12 hours to process -Withdrawals take over 24 hours and are still in processing, plus they don't support Techcombank and Vietcombank (they support deposits but not withdrawals) Oh, and there's also a rate difference of over 400 VND between deposits and withdrawals.

Others

Vida Markets

My account was blocked over a year ago without warning. I had a significant amount of money in my trading account, and the company refuses to return my funds. I followed up multiple times, submitted all required documents, and explained my situation. However, the final answer I received from their support team was: > "Your account was blocked due to alleged multiple accounts and suspected fraud. Therefore, your funds will not be returned. Please refer to our Client Agreement." This is absolutely unfair. I had only one account. I did not commit any fraud. They are using vague contract language to justify keeping my money.

Others

Vida Markets

my mt4-account stopps and since then I haven´t access to my account.they told me the following: "Thank you for your email. We are aware of the issue, as due to server maintenance clients temporarily cannot access their accounts. The master account is working normally. Please bear with us until the issue is resolved." several times I asked them , when the problems are solved , and their answer was always, that they understand my frustration and they will revert as soon as their accounting and analyses will completed.

Others

Vida Markets

i completed a deposit on my account but I don’t why it keeps showing me that it’s pending it’s been over 3 days already but it’s still showing pending I don’t understand what is actually happening how can a deposit can’t be processed in 3 days time

Others

Vida Markets

I have made a deposit but I can’t access the account back again it just keeps showing me this Notifications and I have already made the payment but it’s not reflecting also just showing me pending

Unable to Withdraw

D prime

Dooprime Fraud-Scam Since 14 months DooPrime illegally seized USD 8,100 from my account without presenting a single valid reason.forcefully reduced my balance without any evidence. I have contacted account manager and also emailed many times, but they refused to return my funds. This is a fraudulent and abusive act against investors. I have already reported this to regulators also.

Severe Slippage

Upway

UpwayThis Upway platform poses significant risks. It displays discrepancies with international London gold prices and experiences frequent lag issues. It lured me into depositing gold with promises of rewards, resulting in a loss of $2,200. I request regulatory authorities to address this matter.

Resolved

Epic Pips

I deposited funds and traded normally with this broker. When I requested a withdrawal, the broker rejected the request and suddenly accused me of using a fake identity and violating trading rules, without providing any evidence or clear explanation. After that, my client cabinet was blocked, and my account balance of USD 1,078 was frozen. The broker insisted that I wait 48 hours for review, however after more than 48 hours, there was no update, no clarification, and no resolution at all. Customer support stopped responding, and my funds have not been returned until now. If there were identity or compliance issues, they should have been verified before allowing deposits and trading, not only after a withdrawal request. I am willing to provide valid identification documents, transaction proof, and full trading history to WikiFX or any independent authority for investigation.

Scam

Maxpro365

I loss my 23000 dollar this is scam broker people aware this broker and I need return my payment Maxpro365 Thomas and aryan cheated my money bones are making more trapped …..full manually make scammed me

Others

XWGold

Deposits not credited to account. Contacted website customer service and sent emails, but received no response. Also unable to reach their partnered Bitcoin purchasing service provider.

Scam

OtetMarkets

**SEVERE VIOLATION & UNJUST LOSS: Otetmarkets maximized my $3,740.40 loss (Trade ID: #297****9) through a deceptive execution freeze.** 1. **LACK OF TRANSPARENCY:** The official Terms of Service (TOS) **FAIL to disclose** the mandatory **5-minute execution freeze (01:00-01:05)**, violating fair practice standards. 2. **EXPLOITATIVE ACTION:** At 01:00, I maintained a robust **$860 margin** and was ready to **HEDGE**, but the platform explicitly **BLOCKED** trading (Session: Trade closed), while allowing the price feed (Session: Quotes active) to drain my margin for 5 minutes. 3. **MAXIMIZED LOSS:** The broker secured the maximum possible loss by executing the Stop Out at **01:05:02**, immediately after the block ended. This was the direct result of their contradictory rules and enforced client helplessness. 4. **MISCONDUCT:** Internal attempts were met with deliberate evasion, contradictory support statements, and unilateral closure of the investigation (documented in voice note

Unable to Withdraw

RockGlobal

I showed the platform all the trading strategies, and they accused me of hedging. I provided the data of the signal provider and the exact timing of the trades, but they still called me a disgusting hedger. Brothers, let's file complaints together with the regulators. Hiring a small lawyer only costs a few hundred bucks.

Scam

SOOLIKE

Absolutely terrible. Customer service never responds. Withdrawals through brokers are constantly delayed. My account has been frozen for trading. I submitted a withdrawal request, but it remains unprocessed. Then, on the third day, they automatically added fake orders, causing my account to blow up. Stay away from this scam platform.

Unable to Withdraw

WHITEFOREX

White forex is a fraud company they didn,t giving withdraw even my initital deposit was stuck and when i send email they said that our Liquidity provider didn,t giving withdaw what a joke of the year and the owner of this broker name ibtisam is on tiktok with channel name Dollar factory club scamming innocnet people

Unable to Withdraw

Gallen Capital

Floor Complaint When depositing small amounts, the platform allows for a few withdrawals to build trust with investors. However, when depositing large amounts, there are signs of asset misappropriation. On April 13, 2023, I deposited 4,230 USDT, and the platform required additional deposits before allowing withdrawals. On April 17, 2023, I deposited 5,960 USDT, totaling 10,190 USDT, but I was unable to trade or withdraw funds. They requested another deposit of 9,375 USDT to verify personal information. I then made two deposits on April 27, 2023: the first was 1,405 USDT, and the second was 5,000 USDT. They required an additional deposit of 2,970 USDT, but I did not make it. The total deposits across four transactions amounted to 16,595 USDT. I cannot trade or withdraw funds from the platform. As of today, it is not operational.

Unable to Withdraw

Alton SVA

ON THIS PLATFORM, THEY TELL YOU TO WATCH VIDEOS THAT GENERATE EARNINGS. DEPOSIT $2,500 TO ACCESS THE PLATFORM, BUT AFTER TWO WEEKS, I WANTED TO MAKE MY WITHDRAWAL AND THE PLATFORM DID NOT GENERATE WITHDRAWALS BECAUSE THEY SAID THERE WERE SYSTEM FAILURES AFTER I HAD TO CANCEL TO WITHDRAW $100. NOW THE PLATFORM IS DOWN AND THEY HAVE SCAMMED SEVERAL PEOPLE.

Unable to Withdraw

NPBFX

Cannot withdraw principal, cannot contact support!

Unable to Withdraw

QuadcodeFX Global Ltd

I can't withdraw my $63,000 in funds. It's all very shady.

Unable to Withdraw

Rltdmarkets

Multiple users report the same issue—mine is just one example (since December 25th, 7 withdrawal requests remain pending). Repeatedly contacted via email with no response.