Unable to Withdraw

LTG

I'm unable to withdraw my funds, and now I can't log in with my trading password or even my account. I deposited over $50,000, and it's all gone. My withdrawal requests are rejected. I'm willing to pay commission to the official support for one-on-one assistance. This platform has caused me huge losses. My friends have lost even more, over 2 million RMB. I can't even find LTG's customer service. They said they'd work together to resolve the issue, and I even sent them an email. They said they'd work together, but I already emailed them—that's exactly what they meant by working together! The customer service doesn't know where they are. The problem can't be solved.

Others

AXIORY

On July 14, 2026, at 9:30 PM, I entered a buy position on XAUUSD before the US employment statistics were released. The profit margin on this position was poor, so I suspected a malfunction in the MT5 system and contacted them via chat, but the problem was not resolved. After exchanging emails later, the response I received was, "Your position was entered 55 minutes after the CPI! There is no problem with the system." This is a company that engages in deception and data manipulation, so all I can say now is that it's useless to contact them when there's a system malfunction. Even if the company is at fault, they won't admit it. Make sure to keep photographic evidence of everything, whether it's chat or email. I wasn't asking them to guarantee the profits I should have earned. That was unnecessary. I simply asked them to investigate because the MT5 system seemed to be malfunctioning at the time. This company couldn't even handle such a basic response. Incidentally, I saw the upward trend after the CPI and immediately requested assistance via chat. It's impossible for an entry to occur 55 minutes later. This is clearly manipulated data. I regret not taking photographs of everything, from the chat time to the content of the messages I sent. The attached documents are the falsified position I raised concerns about, and the chronological chart I drew and sent back to AXIORY Support at the time because they were trying to deflect the issue. I believe you can see from the falsified documents and the chart I sent back that AXIORY Support did not respond honestly. In truth, I was simply complaining about a system malfunction in MT5, and if they had dealt with it sincerely, I wouldn't have had to report it. However, I felt it was unnecessary to reveal that they are a terrible company that deceives its users as a whole, so I decided to report it here.

Resolved

GLOBAL FUTURES SERVICES

It has been several days since the withdrawal and it hasn't arrived, customer service is useless, asked but no reply

Scam

algobi

They won't let me withdraw my balance. They ask me for a deposit of $1000 to release the funds. My initial investment was $200, and then they told me that my account had to be premium and all withdrawal movements were fast, I had to invest in a $1000 portfolio, which I invested. According to the money I have inside, it amounts to $3000, which I have never seen reflected. On the contrary, since I told them I wouldn't deposit a single peso more until I see my profits, the capital and balance have decreased. Finally, a second advisor contacted me saying that the account is at risk due to a war situation and that I had to deposit to protect my funds.

Others

SGFX

I had a disappointing experience with this broker. I deposited funds after being given information about the trading conditions, but later found that the actual conditions were different from what was explained. When I requested a withdrawal, the request was approved, but I did not receive the funds in my wallet within the expected time. I contacted customer support and am still waiting for a clear explanation and resolution. I recommend that new traders verify all trading conditions and withdrawal procedures carefully before depositing. I hope the broker resolves this issue promptly and improves its transparency and customer service.

Others

equiti

I have made deposit in my account in equiti and I right now I don't found any money in my account

Unable to Withdraw

UNICORN PRIME LIQUIDITY

Client: Mohammad Reza Tahan Account: 2025 My account has been blocked with approximately $70,000, and the broker is refusing to allow withdrawal of my funds. The Legal Department claims that I used Expert Advisor or unauthorized trading methods, but they have provided no evidence, no technical report, and no valid proof to support their accusation. The broker is attempting to close my account while holding my funds without transparency or a fair review process. I request WikiFX to investigate this broker immediately and warn traders about this case. Main issues: - $70,000 account blocked - Withdrawal denied - No proof provided - Unilateral account closure decision All evidence, including account records and broker communications, is available upon request.

Resolved

Axi

deposited only $100 into my trading account. During a major news event, the market moved sharply and I legitimately made a profit of approximately $6,200. When I submitted my withdrawal request, it was rejected without any fair or reasonable explanation. My trading activity was genuine and conducted according to the platform's conditions. It is unacceptable for a broker to accept deposits and allow trading, but refuse withdrawals when a client becomes profitable. I request Axi to provide a clear explanation and process my withdrawal immediately. If this matter is not resolved, I will continue to report this case to relevant review platforms and regulatory authorities with complete proof and transaction records. Traders should be aware of this experience before depositing their funds."

Unable to Withdraw

CronoMarkets

Initial small deposit of usd 100 I am able to withdraw , then when I deposit usd 1850 , I tried to withdraw draw usd 1000 , but was rejected . So furious, tried emailing a multiple time and also their live chat but nobody reply

Others

GLOBAL FUTURES SERVICES

The deposit was not credited to my account. After waiting for a long time, the customer service still did not reply, who would dare to trade with you?

Resolved

DLSM

This is a scam broker. It's been seven days since my withdrawal and he hasn't approved it yet. The most requested thing is that no one should trade on him.

Unable to Withdraw

iq option

I downloaded this app because I saw many ads where I could earn money. I downloaded it and it asked me to deposit. I deposited 70 thousand Colombian pesos via Nequi in total, first 50 thousand, I lost them and then I deposited 20 thousand. After that, I earned 60 thousand. I tried to withdraw to recover the money I had lost. I tried to withdraw via Nequi and it asked for a screenshot with my Nequi information. I sent it and had to wait more than 24 hours for a message, and then they tell me that I didn't send the documents, even though I always send them. I have been trying to withdraw for more than 2 weeks and it won't let me. I have done everything they ask to be able to withdraw and they haven't let me. I ask you for the favor and help me recover my money that I invested in this app, which is a total scam.

Unable to Withdraw

LQH MARKETS

I opened an account with LQH Markets and deposited $1,099.70. I traded manually on XAUUSD (gold) using a scale-in approach — small lot sizes, buying dips, trades held for minutes, targeting roughly 400-500 pips per trade. The account grew from just over $1,000 to over $5,000. I submitted 5 withdrawal requests over two days, totaling $4,700. All showed as logged/pending in the platform. None were ever paid out, not even partially. Once these sat unpaid past their own stated 24-48 hour processing window, I received an email from their "Compliance Team" stating my trading breached their "Restricted Trading Activities" clause, citing "manipulative tactics and high-frequency trading exploits" — with no ticket numbers or supporting data provided. They stated profits would be removed and only my original deposit, minus amounts already "withdrawn," would be returned within 10 business

Unable to Withdraw

Asia Pacific

Yatai Gold Industry Withdrawal Lock, back-end operation tampered with account, causing account loss of over 300,000 USD, and cleared account transaction records, prohibited login, destroyed evidence

Unable to Withdraw

ForexClub

In early April 2026, I opened an account and deposited $4,500 through a friend's introduction. After about two days of trading, my account had a profit of approximately $1,700. All trades were manually executed by me without any irregularities. I immediately applied for a withdrawal after making a profit, but it was refused on the grounds of "illegal trading." Your platform's agent had explicitly stated that if I admitted to illegal trading, my principal would be immediately refunded and my profits deducted. I reject this statement because my trading was completely compliant (I have recorded and preserved all deposit and withdrawal records, positions, and trading logs). Subsequently, your platform initiated a lengthy "review" process, which has now exceeded three months (currently July 13th), and the withdrawal has still not been approved. I have provided various documents as requested multiple times (all unreasonable, but I have cooperated), but your platform recently demanded a "USD statement." Domestic bank cards typically cannot directly provide USD statements. I have provided actual receipt information, but your platform still refuses on the grounds of "inability to verify." This repeated obstruction is far beyond the scope of normal review. My demands are very clear: Immediately approve my withdrawal request, withdrawing in USDT (the same method as my deposit). I would like to add the following facts for your platform's reference: 1. All my transaction records are open to review by any third party or media, and I am certain there have been no violations. I have retained communication records between the agent and your platform's internal personnel (including statements such as "admitting violations will result in a quick refund of the principal"). 2. I have retained all evidence of your platform's repeated requests and refusals. 3. Deposits made in USDT should be supported for withdrawals in the same way, which is standard industry practice. 4. Your platform claims to have a 28-year history and should cherish its reputation, rather than delaying the legitimate withdrawals of small-profit users with various excuses. This kind of garbage platform only allows you to lose, not to win. If you win, they deduct your profits, and if you disagree, they subject you to various reviews and demand that you withdraw in USD? They are truly the scum of the industry, utterly trash. I don't care if I don't get my money back; I must expose them and keep everyone away from this garbage platform. It's been almost four months now.

Severe Slippage

JustMarkets

Severe price slippage and trade number 1045474781 I entered a sell order at 4027.21 closed on severe slippage at 4081.52 even though I had set stop loss at 4045.4

Resolved

Qube Markets

These are the reasons why the platform doesn't allow us to withdraw. First, the platform informed us of some news violation, then they didn't allow us to withdraw. Then the second time, we told the account manager that our internal team wouldn't allow it. We have now retrieved all orders from both platforms to show the platform, but it still doesn't allow us to withdraw. I don't know what the platform means. The platform is being very unreasonable and can't afford to play fair

Deduction of profits

JustMarkets

I submit this complaint regarding Just Markets company. My trading account achieved significant profits through trading on the MT5 platform. After that, Just Markets deducted my profits and restricted my account, claiming "fraudulent activity" under the client agreement. I repeatedly requested a detailed explanation and supporting technical evidence, including server logs or proof of the alleged violations. However, the company refused to provide any of this evidence and informed me that its decision is final and will not be reconsidered. I believe this decision lacks transparency and has caused me a significant financial loss of $85,000. I have retained all supporting evidence, including MT5 account statements, screenshots, and email correspondence with the broker. I have also filed complaints with the relevant authorities and am seeking a fair and independent review of this case.

Resolved

HEADWAY

I deposited 1 million in Headway. When I wanted to withdraw, initially I could withdraw 3 times, and after the 4th withdrawal failed, I tried 3 more times and also failed. I was asked to send bank statement. After I sent it, their response became slow and it was still rejected. Headway is not registered with BAPPEBTI, only has an SVG license which is not an official regulator. I suspect this is a stalling tactic to not pay customer funds. It's not about the amount of money, but if they are dishonest, who will trust them? damn

Unable to Withdraw

Warren Bowie & Smith

They don't let you withdraw money and they challenge you demanding that you must increase your monetary income and I withdrew leaving the investment and the profits