Resolved

D prime

I am unable to withdraw my principal and profits even though I trade normally. Emails and attempts to contact my account manager have been unsuccessful.

Resolved

BITPANIA

I've invested a bit over $15,000 USD and haven't been able to make any withdrawals, whether small or large, because my account currently shows a profit of almost $250,000 USD, and they're asking me to deposit $2,500 USD, supposedly to link my account.

Scam

Phase Forex

A Phase Forex employee manipulated me with promises of high returns, constantly asking me to deposit money. My account balance was depleted by the 30 USD (approximately 100 USD) they gave me. I can provide all transaction receipts and correspondence if requested.

Severe Slippage

OTSO

The platform's spreads were initially around 26, which stabilized, but later fluctuated abnormally to 30-35 with extremely high slippage. I sent an email, but received no response and no one addressed the issue. The entire page was filled with slippage data. This is how a new platform treats people! I urge you to be cautious when opening an account with the platform.

Others

EBC FINANCIAL GROUP

On April 2, 2026, my phone showed abnormal orders. I reported it to customer service, but the platform did not handle it. Around 10 PM on April 7, 2026, they sent an email saying my account violated rules and closed it on April 8, 2026. There are pictures as proof.

Unable to Withdraw

Warren Bowie & Smith

They won't let me withdraw my earnings; they're always asking me to deposit more money. They haven't authorized any withdrawals. They said they authorized $4,200, and five days later I received a rejection email. Now I've placed an order for $8,000, and nobody will authorize it unless I deposit more money.

Unable to Withdraw

EASY TRADING ONLINE

Unable to withdraw

Unable to Withdraw

D prime

I'm unable to withdraw. They use various excuses to back out. They claim my account violated trading rules and refused to release funds despite my account not showing any profit. They're using all sorts of excuses and finding fault. Initially, I paid a registration fee for the exam, which was refunded after passing, and then I was given a live trading account. They even released funds initially, but later they became unreliable and started making excuses. I hope other netizens won't fall for this scam and pay for the exam to get a live trading account. Now my account has been revoked even though there were no violations, and I can't trade. They've switched me to two new, unregulated platforms to continue deceiving me. I will continue to complain to various online platforms until this is resolved.

Unable to Withdraw

MAKE CAPITAL

I've never even seen this platform before. I deposited 500 and made a profit of 400. When I tried to withdraw, they kept saying the review process would take a month, and they were still talking about the review. I don't understand what they're reviewing.

Resolved

OTSO

OTSO is a typical example of a platform that uses "illegal trading and high-frequency trading" as an excuse, but its essence is a gambling model under which client's profit means the platform's loss . They don't allow clients to withdraw without any reasonable explanation, and even communicate directly in internal group chats to prevent withdrawals. Look how shameless they are! Previously, OTSO also had a direct connection with a fraudulent platform called TSKFX—after users complained about being unable to withdraw from TSKFX, their accounts were forcibly migrated to the OTSO platform.

Unable to Withdraw

PGMarkets

This trading platform is a scam. You will never make a profit and successfully withdraw here, including the so-called customer service manager, who is completely useless. A previous trading account lost money every day without any issue, but a new trading account that only made a profit of 2000 had its withdrawals restricted.

Unable to Withdraw

OTSO

It's a fraudulent platform that doesn't allow withdrawal after making a profit.

Others

D prime

Unable to log in via either the app or MT4. I don't know why I haven't been able to log in since noon today. The one-on-one customer service has also disappeared, and the app isn't showing my account funds.

Unable to Withdraw

intermagnum

Initially, the investments were processed normally, but then they asked me for more and more money. When I reached $240,000 USD and wanted to withdraw my capital, they told me I had to contribute $20,000 USD, which I no longer had because I had gone into debt and had no way to cover it. I filed a complaint with the FSA and haven't received a response.

Unable to Withdraw

FXTM

My withdrawal request has not been approved for a week now. Every time I contact support, they just say it will take 24 hours and brush me off. If you don't expedite this process, I will file a lawsuit.

Unable to Withdraw

Trading IM

I negotiated several orders with Trading IM, but I was ultimately scammed out of a lot of them and couldn't withdraw any cash, as shown in the image below. It's been a year and I still can't withdraw any money. I haven't violated any regulations either. I don't know why I can't withdraw any cash. I'm now penniless. This is causing problems for my wife and me. I request that my problem be resolved as soon as possible.

Scam

capital.com

The platform's account manager induced and defrauded customers into taking out loans. During communication with the platform, they were told that there would be no problems after repaying the loan funds and that withdrawals would be possible. After all funds were repaid on March 31st and deposited into the platform's designated loan account, the platform refused to allow withdrawals using various excuses and has not responded since. Despite claiming top-tier licenses and certifications, the platform has absolutely no credibility!

Resolved

squaredfinancial

For example, if you have a $3,000 investment that has yielded a profit of over $20,000 in a year, and you made several withdrawals of $1,350 each, but your last withdrawal of $2,000 was rejected, and you then contacted the platform's customer service to request a refund of your principal and forgo the profits, your application for $1,650 was immediately approved and the funds arrived within minutes.

Scam

24 markets.com

My name is MUHAMMED ALI, and this review is based entirely on my personal experience over the past 6 months. I opened an account and deposited approximately $45,000 over multiple transactions. During this time, I was in regular contact with the company’s team. From my experience: - I received frequent calls encouraging me to take positions and hold trades - I was advised that my equity could improve and that I could recover losses - Based on these discussions, I made additional deposits At certain stages, I felt strong pressure to add more funds, with the understanding that otherwise my positions could be at risk. This influenced my financial decisions. Regarding trading and account handling: - My account was not completely stopped out at one stage, and I was actively managing trades - I believed I could recover my capital using my own strategy - However, due to bonus-related conditions and account restrictions, I was not able to freely trade or recover my deposited fund

Others

PRIMEXBT

am filing a formal exposure against PrimeXBT (Account #226****) for a serious technical failure that resulted in a direct financial loss of $506.70.On my MT5 account, I opened a SELL 0.09 XAU/USD position (Ticket #31332822). While the trade was moving perfectly in my favor (Profit of +$12.96), the platform closed it automatically after only 42 seconds.The Company's Excuse: They claimed it was a 'Margin Liquidation' because my margin fell to 13.78%.The Reality: This is a technical lie. My trade was WINNING and the price was dropping in my direction. In any stable platform, a winning trade INCREASES the free margin; it does not cause liquidation.My professional analysis was 100% correct, and the market hit my target perfectly, which would have yielded $506.70. PrimeXBT’s glitchy system prevented me from this profit. I have been stalling with their support for 4 weeks with no resolution.I warn all traders: PrimeXBT may close your winning trades without authorization due to their system's