Unable to Withdraw

BTC

I have $274 that I want to withdraw, but the bitmayys.vip platform has frozen my money and I can't withdraw it. They're asking for $501 to unfreeze the money so I can withdraw a total of $700, but I don't want to deposit it because I'm afraid it's a scam, and I need my money back. Please, thank you.

Severe Slippage

Blueberry

The Blueberry platform offered no warnings whatsoever. One order had a slippage of $30, and another $10, resulting in significant losses for me. They refused to acknowledge their problems and I urge you to stay away from the fraudulent platform.

Unable to Withdraw

MH Markets

MH Markets deducted all profits of $7409.22, refused to differentiate between weekend gaps and normal Monday trading, and demanded a violation agreement and mandatory KYC before refunding the remaining funds. Three emails of follow-up have yielded no substantial response. Dear WikiFX and all investors: I deposited funds via USDT. Trading process (with complete MT5 trading history screenshots as proof): • Opened both long and short positions in spot gold on Thursday/Friday. • Closed the long position before the market closed on Friday morning, keeping the short position. • After the weekend gap, the short position profited $2431.22 (I explicitly accepted the deduction in writing). • Normal trading within 60 minutes of Monday's opening (platform opened normally, system executed normally), profiting approximately $5000 (I firmly refuse to accept the deduction). Platform's action: On April 10, 2026, the platform issued a formal notice, determining that there was abnormal trading behavior of "high-leverage weekend gap arbitrage," deducting all profits of $7409.22, suspending withdrawals, closing trading privileges, and terminating cooperation. My stance and email correspondence (all screenshots available): • I have clearly stated in three consecutive written emails that I accept the deduction of the $2431.22 weekend gap, but firmly refuse to accept the deduction of subsequent profits generated from normal trading after Monday's opening. • The platform's reply (Ng Edison / Kimberly) splits the profits into three parts: • $32.1 before the weekend gap is normal profit (not deducted). • The $2431.22 weekend gap is disputed profit (to be deducted). • Monday's normal trading profits are forcibly deducted on the grounds that "margin and risk tolerance mainly come from the floating profits of the weekend gap, which essentially rely on disputed profits and are the result of extended trading within the same funding chain." • The platform's latest notice requires me to sign a "Violation Agreement" within 7 days and provide complete KYC information (personal identification, proof of address for the last 3 months, photo of me holding my ID card, etc.), otherwise the withdrawal will not be processed. My demands: 1. Immediately refund Monday's normal trading profits (approximately $5000). 2. The platform must provide specific user agreement terms to prove that opening new positions using floating profits on normal trading days is a violation. 3. Cease requiring the signing of the "Violation Agreement" and the provision of additional KYC materials (not required at the time of deposit). Evidence list (all attached): • Full text of the platform's violation handling notice dated April 10th (including requirements for signing the agreement and KYC). • Two reply emails from the platform (profit split into three parts + "continuation of the capital chain" reason). • Three follow-up emails from myself (April 6th, 7th, and 8th). • Screenshots of the complete MT5 trading history (clearly distinguishing weekend gap orders from Monday's normal trading orders). • Screenshots of account-related summaries. I have formally refused to sign any "Violation Agreement" and refuse to provide additional KYC materials. The platform has not yet...

Scam

ArgoFX

Forced liquidation: despite having sufficient margin, my account was wiped out completely. Then the customer service stopped replying to my eamil or messages, and I lost everything! It's disgusting.

Unable to Withdraw

NXG MARKETS

Unable to withdraw. I entered through an agent and traded via a robot. The agent only withdrew my initial capital, and they kept rejecting my withdrawal request every time I tried. I've submitted withdrawal requests four times, and they rejected each time.

Unable to Withdraw

Trive

I submitted my withdrawal request on February 28, 2026, and it's been half a month since then. I haven't received any payments, and they haven't replied to my emails. I've sent many emails during this period, but they haven't responded or released my funds.

Unable to Withdraw

FOCUS Markets

Please help me withdraw my balance; Focus Markets is not responding.

Others

Axi

Last Thursday, April 2nd. Before the market opened, I had 0.3 lots of sell orders and 0.3 lots of buy orders in silver, meaning my account was in a locked-in state. Logically, locking in orders shouldn't tie up margin! And because I had locked in orders, I shouldn't be affected by market fluctuations! However, Axi, without my consent, closed each position at a very bad price. Both my 0.3 lot buy and 0.3 lot sell orders in silver resulted in losses for all of them! Closing a client's account without their consent is illegal! Before the market opened, my account had $1200 available balance. After the market opened, due to Axi's series of unauthorized closing operations, my balance became -$200! I was furious and complained to Axi customer service, demanding compensation. Customer service replied that market fluctuations caused margin changes, leading to the liquidation. I was even more furious. I said, "Axi, don't keep using 'insufficient margin for forced liquidation' to confuse the issue! Do you think you're a native human who hasn't studied math?! First, locking in positions doesn't use up margin, and even if some is used, it's extremely small. Second, how can margin be affected by market fluctuations when positions are locked?! The margin requirement was less than $100, and in a locked position, the margin couldn't possibly be affected by the market! I had $1200 available at the time, how could it possibly lead to forced liquidation?! It's like going to a bank to deposit $1200, and the bank charges you $1400 in fees—isn't that absurd? Is that reasonable and legal? I know Axi sometimes has exaggerated slippage, but even the most exaggerated slippage can't possibly be forced to liquidate one by one at a bad, losing price when I've already locked in positions, with less than $100 in margin and $1200 in available funds! And without the client's permission, at bad price points!" I am filing a claim.

Unable to Withdraw

Axi

Today, Axi has even resorted to the same despicable tactics as those fraudulent platforms. Simply because a client made a profit—three times their initial investment—a mere $14,000 was enough for Axi to employ underhanded methods to obstruct withdrawals. Below is a detailed account of the incident and relevant evidence. Withdrawal: Here's the key point! On March 27, 2026, the fourth withdrawal attempt was made, totaling $104,381. This is where the story begins. Axi started using the same tricks as fraudulent platforms. First, they froze the client's withdrawal permissions, preventing them from withdrawing any funds, and they received no email explaining the reason for the inability to withdraw. The client had no choice but to turn to us, because we were the ones who recommended Axi to the client. We had previously claimed that Axi was highly reliable, had a high brand recognition, and a strong and reputable company, and that we were in talks with the client to bring in a larger amount of funds to open an account with Axi. So, I had to contact the account manager, who told me the client needed to complete KYC. However, for other clients who had lost money, we'd never encountered a KYC requirement before; KYC was always done at the time of account opening. We'd never had a situation where withdrawals were blocked by requiring KYC. Okay, since that's the case, the client had to cooperate with Axi by submitting all the complicated documents required for KYC. The first requirement was proof of address: bank statements and mobile phone statements were invalid; a residential address matching the account holder's utility bills (water, electricity, gas). (For a Vietnamese client, many houses are private residences, and the property ownership might be in the parents' names. This alone is enough to shut out most clients. I've never heard of any institution disregarding bank statements as proof of address. Axi's requirement was eye-opening; it's clearly designed to make KYC submission more difficult, the goal being to prevent withdrawals—it's not as simple as just making profits and preventing losses). Finally, the required KYC documents were completed. But the result wasn't the restoration of withdrawal privileges, and Axi didn't send any email notification about the next steps.

Unable to Withdraw

Blueberry

The backend has been moved, I can't access the backend anymore, they've gone offline.

Resolved

Test Flight

Unable to withdraw

Unable to Withdraw

MASTER MIND CAPITALS

I opened a trading account on the MASTER MIND CAPITALS platform. My MT5 account number is 52****. The server is MasterMindCapitals-Server. My initial deposit was approximately $7,000. My requested withdrawal amount is $13,700. I successfully withdrew $1,500 on my first attempt. When I requested a withdrawal of $3,400 on my second attempt, the platform refused, citing "abnormal bank card information." I subsequently requested another withdrawal of $13,700, but the platform again delayed, citing "holidays" and "abnormal bank card information," and has not processed it to this day. The customer service has repeatedly given me the runaround, and my withdrawal request remains unresolved.

Resolved

D prime

I am unable to withdraw my principal and profits even though I trade normally. Emails and attempts to contact my account manager have been unsuccessful.

Resolved

BITPANIA

I've invested a bit over $15,000 USD and haven't been able to make any withdrawals, whether small or large, because my account currently shows a profit of almost $250,000 USD, and they're asking me to deposit $2,500 USD, supposedly to link my account.

Scam

Phase Forex

A Phase Forex employee manipulated me with promises of high returns, constantly asking me to deposit money. My account balance was depleted by the 30 USD (approximately 100 USD) they gave me. I can provide all transaction receipts and correspondence if requested.

Severe Slippage

OTSO

The platform's spreads were initially around 26, which stabilized, but later fluctuated abnormally to 30-35 with extremely high slippage. I sent an email, but received no response and no one addressed the issue. The entire page was filled with slippage data. This is how a new platform treats people! I urge you to be cautious when opening an account with the platform.

Others

EBC FINANCIAL GROUP

On April 2, 2026, my phone showed abnormal orders. I reported it to customer service, but the platform did not handle it. Around 10 PM on April 7, 2026, they sent an email saying my account violated rules and closed it on April 8, 2026. There are pictures as proof.

Unable to Withdraw

Warren Bowie & Smith

They won't let me withdraw my earnings; they're always asking me to deposit more money. They haven't authorized any withdrawals. They said they authorized $4,200, and five days later I received a rejection email. Now I've placed an order for $8,000, and nobody will authorize it unless I deposit more money.

Unable to Withdraw

EASY TRADING ONLINE

Unable to withdraw

Unable to Withdraw

D prime

I'm unable to withdraw. They use various excuses to back out. They claim my account violated trading rules and refused to release funds despite my account not showing any profit. They're using all sorts of excuses and finding fault. Initially, I paid a registration fee for the exam, which was refunded after passing, and then I was given a live trading account. They even released funds initially, but later they became unreliable and started making excuses. I hope other netizens won't fall for this scam and pay for the exam to get a live trading account. Now my account has been revoked even though there were no violations, and I can't trade. They've switched me to two new, unregulated platforms to continue deceiving me. I will continue to complain to various online platforms until this is resolved.