Unable to Withdraw

HTFX

Withdrawal not credited

Resolved

AGG

The shady platform refuses to process withdrawals. The deposit made on August 28th yielded a profit of fourteen thousand USD, but they won't allow withdrawal. The company keeps delaying and making excuses.

Unable to Withdraw

Trade Quo

tradequo cannot withdraw funds, cannot withdraw funds, cannot withdraw funds. Everyone be careful! Two withdrawals have been pending for over two days without arrival. The platform is likely about to shut down. Everyone be cautious and avoid being scammed!

Severe Slippage

TenTrade

I'm completely disappointed with the enTrade platform. Their slippage tactics and shameless attitude are unbearable. As a Vietnamese trader, I primarily trade gold on this platform, but slippage is a frequent and increasingly severe problem. On the 15th, the price of gold was fluctuating around $1,920 per ounce. I planned to place a short order at 1,922, but after submitting the order, it showed that the transaction was completed at 1,925.6, a slippage of 36 points. Three days later, I placed a long order at 1,910, but the transaction was actually completed at 1,906.8, a further slippage of 32 points. The platform seems to deliberately amplify slippage at key points in market fluctuations, especially when important data such as non-farm payrolls and central bank speeches are released. The slippage probability is as high as 90%. It is clear that they are using slippage to exploit investors. This unscrupulous platform must be exposed, and everyone must choose with caution.

Scam

PrimeXBT

I must expose the disgusting tactics employed by the PrimeXBT forex platform. The manipulation involved is particularly egregious. My EUR/USD order experienced an abnormal slippage of over 3 pips, resulting in an $800 loss. The platform's customer service excused me by citing "market volatility," completely ignoring the industry standard of 0.5 pip slippage for legitimate platforms during major market fluctuations. This malicious slippage is clearly a technical manipulation exploiting market fluctuations. The financial trap is incredibly subtle. The platform advertises "zero commissions," but when I closed a $10,000 GBP/JPY order, I was inexplicably charged a $350 "transaction fee." This completely fails to guarantee the safety of Malaysian users' funds. Stay away from this unregulated, manipulative, and withholding platform. Protect your money!

Severe Slippage

Rox Capitals

As an Indian investor, I must expose the disgusting activities of Rox Capitals. When the non-farm payroll data was released in July, I traded in EUR/USD. The platform had promised a maximum slippage of 0.3 pips per day, but I actually faced a slippage of 5 pips, resulting in a direct loss of $230. This does not match the advertised average slippage of 10.7 milliseconds at all. This platform is full of fee traps. The platform had advertised a spread of 1.2 pips on EUR/USD, but in actual trading, it increased to 8 pips, resulting in an additional cost of $68 per lot. I am also charged an unnecessary "account management fee" and a hefty "currency conversion fee" every month. Based on my monthly trading volume of 10 lots, this amounts to over $700 in additional costs. Indian investors are advised to stay away from this! A reminder to all: choose a regulated, legitimate platform and avoid being deceived by Rox Capitals' false advertisements, otherwise you may lose all your mo...

Others

Metadoro

I don't like this broker...their withdrawal limit is too high... I couldn't withdraw my funds, not nice at all

Severe Slippage

Metadoro

The account price difference is very large( about 0.22 US dollars). and there is severe slippage, making it impossible to withdraw funds.

Unable to Withdraw

HTFX

I submitted a withdrawal request on July 12th, and it's been almost two months without getting my money back.

Unable to Withdraw

HTFX

The withdrawal has not been credited for half a month. May I ask the reason? The withdrawal with reference number 8.25 was processed, and today is September 4th, but it still hasn't arrived. Several emails have been sent, but there has been no response so far.

Unable to Withdraw

Libertex

I came across a supposedly trader person who was teaching and entered through an affiliate link so they could teach us for free. The deposit to my account was 100 USD, which I managed to deposit without any problem. Now, when I want to withdraw "87" USD, it appears that I have to complete a verification before withdrawal. Well, I filled in the details, and the verification arrives at my Gmail but not to my phone number. I followed all the steps they asked for from their help page, and so far, they haven't resolved anything. Also, every time I try to make a withdrawal, my account balance keeps decreasing. I WAS COMPLETELY SCAMMED, I DO NOT RECOMMEND IT AT ALL. I sent messages to the supposed trader, to the company's number where messages never arrive, and to the Gmail support, and none of them respond.

Resolved

IQ Option

I want to withdraw the money earned and it won't let me log in, it says incorrect account type and it's perfect.

Scam

LiteForex

Last Friday at 9.10 AM, I was staring at the XAU/THB (gold to baht) stock market until 3 AM to analyze nearly 15 days of trading data. It was an opening position of more than 5 lots at the 26,450 point. After clicking and confirming, the platform froze directly. The order status on the screen kept showing "processing" all the time. I frantically clicked refresh, went back and entered the background again, and even restored the phone to factory settings. It took 25 minutes to get back in. When I checked again, the price had surged to 26,720—I could have made a profit of 67,500 baht. But now, not only did I not make a profit, but panic followed, and I ended up adding another 83,000 baht to the losing position. I complained to customer service, and the woman there sounded like a buzzing mosquito, going in circles saying, "At that time, the server was under temporary maintenance, and there was nothing we could do." Maintenance without prior notice? My friend was trading on another platform at the same time, and their entire process went smoothly. This month, I lost nearly 500,000 baht just because of LiteForex's lag and failed orders! LiteForex, you deliberately delay and want us retail traders to suffer.

Scam

HEADWAY

Headway You, a lousy platform, has taken all the money I earned from cooking in Thailand. Last Friday morning at 08.30, I was staring at the XAU/THB (gold to Thai baht) market. The night before, I stayed up late analyzing K-Line data for almost 10 days and managed to build a position of over 3 lots at 26,500. After clicking to confirm, the platform showed a blank white screen—my mouse clicks didn’t respond at all! I was drenched in sweat. I quickly restarted my phone, switched to my tablet, and logged in again, wasting 18 minutes just to get back in. By then, the price had surged to 26,780. I could have made a profit of 252,000 baht, but now, not only did I miss the opportunity, but due to the delayed execution, the follow-up position I added also resulted in another 98,000 baht loss. I complained to customer service, but the guy there was like a robot, just saying, 'There was excessive system traffic at that time—it’s normal fluctuation.' Normal fluctuation? My friend traded on another platform at the same time—why didn’t they have any issues? This month, I lost nearly 400,000 baht just because of Headway’s failed order execution! Headway, you deliberately caused delays and want us retail investors to lose money.

Scam

WELTRADE

WELTRADE, you garbage platform, all the money pits I've struggled to find in Thailand! Last Monday at 9.00, I was staring at the GBP/THB movement chart. The night before, I analyzed nearly a week's worth of trading data and decided to buy 5 lots at 32.15. It turned out that after placing the buy order, the platform directly displayed 'order submission failed.' I thought it was a network issue, so I tried three more times, but the page remained stuck! After 10 minutes, it returned to normal, but the price had already surged to 32.48. I ended up with 64,500 THB less. What's even more infuriating is that when I contacted customer service, they said, 'You were too slow and missed the best timing.' They even used 'data logs' as an excuse, claiming network delays when I submitted the order. At that time, I was using the fastest fiber optic in Bangkok, with internet speed tests showing 100 Mbps—how could there be delays? I've lost nearly 200,000 THB in the past half-month due to platform freezes and failed orders. WELTRADE, are you deliberately playing games and trying to swallow my money?!

Scam

TICKMILL

I work in foreign trade in Bangkok, Thailand, and I need to put my spare money on Tickmill to do Forex, and this broken platform makes me want to smash my computer! Let's say yesterday, I was staring at the movement of EUR/USD and was ready to close the market at 0.9825 at 10.15 pm after analyzing a lot of data the night before. And waited for this point to lock in profits. But as I pressed down, the platform just froze. The K line on the screen didn't move, like it was dead. I frantically refreshed, restarted the software, and even changed two computers at home and at the company. It was stuck for 47 minutes! And when it was time to recover, the price dropped to 0.9718. I lost 123,000 baht straight away. I complained to customer service. The woman would only say "temporary system maintenance". I asked why they didn't notify me in advance. She replied "emergency". I flipped through my trading records for half a month, and I only lost 3 times because of the platform.Caton, the total delay is nearly 300,000 baht! I'm doing foreign trade alone, is it easy to make money? Tickmill, you're a thief!

Unable to Withdraw

TRANS X MARKETS

I've been trading with TransXmarket for long, and I've always been a responsible and compliant trader. However, when I tried to withdraw my earnings, I was met with rejection without any clear explanation or justification.

Unable to Withdraw

Brillant Capital

I'm writing to express my frustration and disappointment regarding my withdrawal request. Despite being a long-standing trader with your platform, I've been unexpectedly denied access to my funds.

Unable to Withdraw

Xnzt666

The Rhino Smart Choice scam platform finds various excuses to withhold withdrawals. After failed negotiations, they directly disabled the customer service chat function, deceiving users. We hope the regulatory authorities will conduct a strict investigation.

Unable to Withdraw

HTFX

The platform cannot withdraw funds, many people's funds cannot be withdrawn, even if you have money there's no way to get it out, expose them.