Nice platform, but the customer service is genuinely shocking for such a large company. I've had multiple emails get ignored, and they refuse to make small changes to your account which I know they have the ability to make (from years working in the SB/CFD industry).
They have outsourced customer service and the level of care is awful.
Nice platform, but the customer service is genuinely shocking for such a large company. I've had multiple emails get ignored, and they refuse to make small changes to your account which I know they have the ability to make (from years working in the SB/CFD industry). They have outsourced customer service and the level of care is awful.
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