We struggled last night and sent an email requesting help. Today they were brilliant with their communication and helping us sorting out our issue. Thank you so much :)

Great company but my only criticism is they are very customer unfriendly when it comes to outstanding balances. They are too quick to issue curt reminders and threats of closing positions if a balance is not paid.

At IM Markets, I found a selection of assets including Forex, Indices, Commodities, and Cryptocurrencies and spreads starting from 0.1 pip appealing. They're regulated by Canadian and Australian authorities, and support multiple payment methods. They offer mobile-friendly platforms and educational resources. However, lack of clarity on minimum deposit, demo, and Islamic accounts concerns me.

Trading is largely about strategy, edge, percent points but it's also about clarity. And in terms of clarity, IM Markets seemed more like a foggy morning in London, lack of explicit commission values. You buy a significant lot size, 10 lots of EUR/USD, thinking you've calculated all the costs with the minimal and vague information on commissions provided by IM Markets. Your trade goes just as planned and you're predicting a substantial profit. You close the trade, feeling like a victorious warrior as you wait for the profits to reflect in your account. And then, bam! Out of nowhere, a significant chunk of your profit gets snipped off as commission.

First, the trading signals are often inaccurate and outdated. I've lost a lot of money following their advice. For example, last week they told me to buy EUR/USD, but the price immediately went down and I lost a lot of money. Second, the trading platform is very buggy and it crashes frequently. This is really frustrating when you're trying to make a trade and the platform just freezes. It's happened to me multiple times, and it's cost me a lot of money.