Score

1.53 /10
Danger

FxCitizen

Hong Kong

5-10 years

Suspicious Regulatory License

High potential risk

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Score

Regulatory Index0.00

Business Index7.14

Risk Management Index0.00

Software Index4.00

License Index0.00

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Regulatory disclosure

Danger

ID BAPPEBTI
2022-02-02
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Broker Information

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Company Name

Universe Citizen Limited

Company Abbreviation

FxCitizen

Platform registered country and region

Hong Kong

Company website

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Company summary

Pyramid scheme complaint

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Warning: Low score, please stay away! 2
Previous Detection : 2024-11-12
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • The current information shows that this broker does not have a trading software. Please be aware!

WikiFX Verification

FxCitizen · Company summary
Registered in Belize
Regulatory status No effective regulation at present
Year(s) of incorporation 2-5 years
Market instruments Currency pairs, stocks, commodities, precious metals, energies, indices...
Minimum initial deposit $10
Maximum leverage 1:200 - 1:1000
Minimum spread From 0.0 pips
Trading platform MetaTrader5
Deposit and withdrawal methods Credit/debit cards, neteller, neteller, perfect money, BTC, ETH, Tether, bank wire transfer
Customer Service E-mail/phone number/address/live chat
Fraud allegations Not yet

It is important to note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies. In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

In this review, if there is a conflict between the image and the text content, the text content should prevail. However, we recommend that you open the official website for further consultation.

Pros and Cons of FxCitizen

Pros:

  • It offers a wide variety of financial instruments, including currency pairs, equities, energy and precious metals.

  • Deposits and withdrawals can be made through a variety of payment options, such as bank transfer, credit cards, e-wallets and cryptocurrencies.

  • It offers different account types to suit clients' needs and preferences, with customized minimum deposit and leverage requirements.

  • The MetaTrader5 trading platform is one of the most advanced and versatile trading platforms on the market.

  • It offers free educational resources and access to market analysis to help traders improve their skills and make informed decisions.

  • It offers a professional and personalized customer service through various channels.

Cons:

  • It does not offer the MetaTrader4 trading platform, which is one of the most popular and widely used in the trading industry.

  • Spreads for some financial instruments may be higher than those offered by other brokers.

  • Customer service hours are limited and are only available Monday through Friday.

  • The commissions charged for the transactions performed are not specified.

  • There is no possibility to open a demo account to test the trading platform without risking real money.

  • Regulation by a reputable financial supervisory body is not provided.

What type of broker is FxCitizen?

Dimension Advantages Disadvantages
Broker Model FxCitizen offers tight spreads and fast execution due to its Market Making model. As a counterparty to its clients' transactions, FxCitizen has a potential conflict of interest that can lead to decisions that are not in the best interest of its clients.

FxCitizen is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, FxCitizen acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of offering leverage. However, this also means that FxCitizen has a certain conflict of interest with its clients, as its profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interest of their clients. It is important for traders to be aware of this dynamic when trading with FxCitizen or any other MM broker.

FxCitizen General and Regulatory Information

FxCitizen is an online forex broker offering a wide range of financial instruments, including currency pairs, stocks, energies and precious metals. With a maximum leverage of up to 1:1000 and a minimum deposit of only $10, FxCitizen's MetaTrader5 platform is suitable for both beginners and experienced traders. The company focuses on customer service and offers a wide variety of deposit and withdrawal options, as well as a dedicated support team available 24 hours a day, 5 days a week.

In the following article, we will analyze the characteristics of this broker in all its dimensions, offering you easy and well-organized information. If you are interested, read on.

General information

Market instruments

Advantages Disadvantages
Offers a wide variety of instruments, including forex pairs, equities, energy and precious metals. Does not offer cryptocurrency instruments
Possibility to diversify the investment portfolio with different instruments It is not clear whether all instruments are available for trading in all accounts.
The instruments are available on the MetaTrader 5 platform. The total number of instruments available is not specified.
The company provides detailed information on each instrument, including spreads, margins and trading hours. It is not specified whether there are restrictions on the maximum position size in some instruments.

FxCitizen offers a wide variety of trading instruments to its clients, including forex pairs, stocks, energies and precious metals. The MetaTrader 5 platform is available for trading these instruments and the company provides detailed information on each of them, including spreads, margins and trading hours. This dimension offers traders the possibility to diversify their investment portfolio with different instruments. However, the company does not offer cryptocurrency instruments and it is not specified whether all instruments are available for trading on all accounts. There is also a lack of information about restrictions on the maximum position size in some instruments.

market instruments

Spreads and commissions for trading with FxCitizen

Advantages Disadvantages
- Spreads are competitive on some currency pairs - Spreads can be higher on other currency pairs
- No additional commissions are mentioned - There may be hidden or unmentioned charges on your website.

FxCitizen offers competitive spreads on some currency pairs, such as EURUSD with a spread of 2 pips, which may be attractive to some traders. However, spreads may be higher on other currency pairs and the lack of information on additional commissions could result in hidden or unmentioned charges on their website. Therefore, traders should research and fully understand the costs associated with trading on FxCitizen before opening an account.

Trading accounts available at FxCitizen

Advantages Disadvantages
Offers a variety of account options No free demo account
Low minimum deposit requirements No Islamic accounts available
High leverage available on some Spreads may be higher on accounts
accounts smaller
No VIP accounts with additional benefits

FxCitizen offers four account types: Cent Micro, Standard Mini, Premium Zero and Premium ECN. The minimum deposit requirements vary from $10 for the Cent Micro account to $2000 for the Premium ECN account. The maximum leverage also varies from 1:1000 for the Cent Micro account to 1:200 for the Premium Zero and Premium ECN accounts. Although the accounts offer options for different levels of traders, FxCitizen does not offer a free demo account for traders to test its platform before investing real money. In addition, spreads can be higher on smaller accounts and VIP accounts with additional benefits are not offered.

account types

Trading platform offered by FxCitizen

Advantages Disadvantages
MetaTrader5 is an advanced and modern platform Other popular platforms such as MetaTrader 4 are not offered.
Offers a wide range of tools and functions There may be a learning curve for new users.
Supports a variety of devices and operating systems Some users prefer simpler and easier to use platforms.
Allows the use of Expert Advisors (EAs) and trading robots May not be suitable for novice traders looking for a more basic platform.
Offers interactive and customizable graphics Customization can be complex and overwhelming for some users

FxCitizen only offers the MetaTrader5 platform, which is an advanced and modern platform with a wide range of tools and functions. The platform is compatible with a variety of devices and operating systems and allows the use of Expert Advisors (EAs) and trading robots. However, some users may prefer simpler and more user-friendly platforms, and MetaTrader5 customization can be complex and overwhelming for some users, especially for beginners. In addition, FxCitizen does not offer other popular platforms such as MetaTrader4, which may limit traders' options.

trading platform

Maximum leverage of FxCitizen

Advantages Disadvantages
Allows to operate with a smaller capital and increase profit possibilities Can lead to large losses in case of reckless trading
Increases the diversification capacity of the investment portfolio May generate greater stress and pressure by having greater exposure to the market.
Enables access to otherwise inaccessible markets Higher leverage implies higher risks and the possibility of losing more money than initially invested.

FxCitizen offers different levels of maximum leverage depending on the type of account chosen, reaching a maximum of 1:1000. This means that traders can trade with a smaller capital and have the possibility of higher profits, but it also increases the risk of large losses. It is important that traders have proper risk management and know how to trade with leverage responsibly. In addition, leverage levels vary depending on the financial instrument, so it is recommended to read the terms and conditions carefully before starting to trade.

Deposit and Withdrawal: methods and fees

Advantages Disadvantages
It offers a wide variety of deposit and withdrawal methods, including bank transfers, credit cards, cryptocurrencies and e-wallets such as Neteller, Skrill and Perfect Money. The processing time for withdrawals is not specified, which may generate uncertainty for customers.
The minimum deposit is only 10 USD, which facilitates access to the platform's services. There is no mention of commissions for deposits or withdrawals, which may raise doubts about the costs that customers will have to face.
Deposits and withdrawals can be made in various currencies, including USD, EUR and BTC. The absence of regulation may generate distrust in customers and make them prefer to look for safer alternatives.

As for the deposit and withdrawal dimension, FxCitizen offers a wide variety of payment methods for depositing and withdrawing funds from the trading account. These methods include bank transfers, credit cards, cryptocurrencies and e-wallets such as Neteller, Skrill and Perfect Money. In addition, the minimum deposit is only 10 USD, which makes it easier to access the platform's services. However, the processing time for withdrawals is not specified and there is no mention of commissions for deposits or withdrawals, which may raise doubts about the costs that customers will face. In addition, the absence of regulation may generate distrust in clients and make them prefer to look for safer alternatives.

deposit and withdrawal

Education at FxCitizen

Advantages:

Advantages Description
Webinars FxCitizen offers webinars to help traders improve their trading skills.
Guides and tutorials The company offers a series of guides and tutorials covering a wide range of topics, from how to trade Forex to how to use the trading platform.
News Blog FxCitizen has a news blog that covers major market events and provides analysis and commentary on them.

Disadvantages:

Disadvantages Description
Lack of advanced material FxCitizen does not offer many advanced educational resources for experienced traders looking to improve their skills in specific areas, such as technical analysis or risk management.
English only All educational resources offered by FxCitizen are in English, which can be a barrier for non-English speaking traders.
No demo accounts FxCitizen does not offer demo accounts so that traders can practice their trading skills without risking their real money.

FxCitizen offers educational resources for traders looking to improve their trading skills. The company offers webinars, guides and tutorials, as well as a news blog covering major market events. However, it does not offer many advanced educational resources for experienced traders and all resources are in English, which may be a barrier for some. In addition, FxCitizen does not offer demo accounts so traders can practice their trading skills without risking their real money.

FxCitizen Customer Service

Advantages Disadvantages
Customer service in English and Bahasa Limited customer service hours
Assignment of personal agents No telephone support
Live chat available No information on the quality of the substrate
Support e-mail No support in other languages
Communication through Facebook No specific response time is mentioned

FxCitizen appears to focus on customer satisfaction and continuous improvement of its services, emphasizing the importance of customer feedback. Customer support is available in English and Bahasa, and a personal agent is assigned to each account. Customers can communicate via live chat, email or Facebook. However, the company only offers customer support during limited hours, which can be inconvenient for customers operating in different time zones. In addition, there is no phone support available and no information is provided on the quality of support. It is also noted that support is only available in English and Bahasa, which may be a problem for customers who speak other languages.

customer support

Conclusion

In conclusion, FxCitizen is a Forex and CFD brokerage company that offers a wide variety of financial instruments, a reputable trading platform, flexible account types and various deposit and withdrawal options. However, it is important to note that the company is unregulated and registered in a tax haven. In addition, the maximum leverage offered can be high and the spreads are not the most competitive compared to other brokers. Despite this, FxCitizen strives to offer quality customer service and has educational resources to help traders improve their skills. As with any investment, it is important to conduct thorough research before choosing a broker and make sure you understand the risks and rewards involved in forex and CFD trading.

Frequently asked questions about FxCitizen

  • Question: Is FxCitizen regulated?

  • Answer: No, FxCitizen is not regulated by any financial regulatory body.

  • Question: What are the minimum deposits and leverage offered by FxCitizen?

  • Answer: Minimum deposits vary according to the account type, the lowest being 10 USD on the Cent Micro account. Leverage offered ranges from 1:200 to 1:1000 depending on the account type.

  • Question: How many account types does FxCitizen offer?

  • Answer: FxCitizen offers four account types: Cent Micro, Standard Mini, Premium Zero and Premium ECN. Each account type has different minimum deposits and leverage.

  • Question: What trading instruments does FxCitizen offer?

  • Answer: FxCitizen offers forex, stock, energy and precious metals pairs.

  • Question: What are the deposit and withdrawal options available at FxCitizen?

  • Answer: FxCitizen offers deposit and withdrawal options via local and international bank transfer, Visa and Mastercard credit and debit cards, as well as e-wallets such as BTC, ETH, Tether, Neteller, Perfect Money and Skrill.

  • Question: What trading platform does FxCitizen offer?

  • Answer: FxCitizen offers the MetaTrader5 platform for its clients. This platform is available for both desktop and mobile devices.

News

NewsFXCitizen Forex Broker Review

FxCitizen is a Forex broker that works on the White Label platform, which makes it slightly different from the concept of conventional brokerage services. A white label company is simply an entity that sells another company’s product or services as an affiliate to make profits, either by using a profit sharing model or by earning a hefty commission. There are numerous white label Forex brokers in the industry, and FxCitizen is one of the largest among them.

WikiFX
2021-12-16 23:07
FXCitizen Forex Broker Review

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蚂蚁
more than one year
I tried to trade on a demo account for the first 3 months and everything turned out perfectly. From then on, I have been trading with this broker for two years and I am quite satisfied with it.
I tried to trade on a demo account for the first 3 months and everything turned out perfectly. From then on, I have been trading with this broker for two years and I am quite satisfied with it.
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2023-02-28 12:28
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Melvin Kwang
more than one year
He sido estafado por brokers similares una vez. ¡Ofrecen todo tipo de condiciones atractivas y me hacen pensar que son simplemente el mejor broker del mundo! ¡Pero resulta que estas condiciones son solo un cebo para estafar a los traders con su dinero! No confíe en ninguna empresa que no tenga una licencia reglamentaria. Las palabras "somos seguros" no tienen ningún propósito práctico.
He sido estafado por brokers similares una vez. ¡Ofrecen todo tipo de condiciones atractivas y me hacen pensar que son simplemente el mejor broker del mundo! ¡Pero resulta que estas condiciones son solo un cebo para estafar a los traders con su dinero! No confíe en ninguna empresa que no tenga una licencia reglamentaria. Las palabras "somos seguros" no tienen ningún propósito práctico.
Translate to English
2022-12-05 16:34
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