Score

1.51 /10
Danger

Citadele

Suspicious Regulatory License

Global Business

High potential risk

AA

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Score

Regulatory Index0.00

Business Index6.98

Risk Management Index0.00

Software Index4.00

License Index0.00

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Website

Licenses

No valid regulatory information, please be aware of the risk

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

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Warning: Low score, please stay away! 2
Previous Detection : 2024-09-22
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • The current information shows that this broker does not have a trading software. Please be aware!

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Citadele · Company summary
Citadele Review Summary
Registered Country/Region Latvia
Regulation No Regulation
Services Cards, loans and leasing, savings and deposits, insurance, etc.
Demo Account Unavailable
Trading Platforms Online bank, Mobile APP
Customer Support Phone Number: +371 67010000
Email: info@citadele.lv
Address: Republikas laukums 2A Riga, LV-1010, Latvia
Branch and ATMs

What is Citadele?

Citadele is an unregulated financial institution based in Latvia, operating as a universal bank offering a wide range of financial services. Citadele Bank provides services to individuals, small and medium-sized businesses, and large corporations, including cards, loans and leasing, savings and deposits, and insurance, etc. It offers online banking and a mobile app to provide convenience and accessibility to its customers.

Citadele's homepage

Pros & Cons

Pros Cons
  • A Wide Range of Financial Services
  • No Regulation
  • Multiple Customer Support Channels

Pros:

  • A Wide Range of Financial Services: Citadele offers a comprehensive range of financial services, including cards, loans, savings, deposits, and insurance, catering to diverse customer needs.

  • Multiple Customer Support Channels: Citadele provides various customer support channels including phone, email, address, and branch & ATMs, enhancing accessibility and assistance for clients.

Cons:

  • No Regulation: The lack of valid regulation raises significant safety and trust concerns, as regulatory oversight is crucial for ensuring customer protection and platform transparency. There are also reports of being unable to withdraw and scams, adding to the cons of the platform.

Is Citadele Safe or Scam?

Citadele currently lacks valid regulation, which raises significant concerns about its safety and legitimacy. Regulatory oversight is crucial for ensuring that a financial services provider operates within established standards and adheres to specific rules and requirements designed to protect investors and clients. Without proper regulation, there is an increased risk of fraudulent activities, scams, and inadequate consumer protection.

No license

Services

Citadele provides a comprehensive array of financial services tailored to meet diverse customer needs:

  • Cards: Citadele offers a range of card services, providing convenient and secure payment options for everyday transactions, both online and in-store.

Cards
  • Loans and Leasing: Citadele facilitates access to financing solutions through various loan and leasing options, supporting individuals and businesses in achieving their goals, whether it's purchasing a home, a vehicle, or funding business expansion.

Loans and Leasing
  • Savings and Deposits: Citadele offers savings and deposit accounts designed to help customers effectively manage and grow their finances, with competitive interest rates and flexible terms to suit individual financial objectives.

Savings and Deposits
  • Insurance: Citadele provides insurance products to safeguard customers' assets and mitigate financial risks, offering coverage for life, health, property, and other areas, ensuring peace of mind and financial protection for individuals and businesses alike.

Insurance

Trading Platforms

Citadele Bank provides both an online banking platform and a mobile banking application, ensuring that customers can conveniently manage their finances through various digital channels.

  • Online Banking: Citadele's online banking platform allows customers to access their accounts, perform transactions, pay bills, and manage their finances from any internet-enabled device with a web browser. It offers a secure and user-friendly interface for a seamless banking experience.

Online Banking
  • Mobile Banking Application: The Citadele mobile banking app is available for download on both the Apple App Store for iOS devices and the Google Play Store for Android devices. This app provides similar functionalities to the online banking platform but optimized for mobile devices, allowing customers to bank on the go with ease and convenience.

Mobile Banking Application

Payments

Citadele Bank offers various payment options to its customers, including:

  • Instant Payments: Citadele facilitates instant payments, allowing customers to transfer funds quickly and securely to recipients.

Instant Payments
  • Regular Payments: Customers can set up regular payments, such as recurring transfers or standing orders, to automate the process of paying bills or sending funds to designated recipients.

Regular Payments
  • Bill Payment Options: Citadele provides bill payment options, allowing customers to conveniently settle their bills, such as utility bills, credit card payments, or other regular expenses, directly from their bank accounts.

Bill Payment Options
  • Payment to a Phone Number: Citadele offers the option to send payments to a recipient's phone number, which can be a convenient way to transfer funds without needing to know the recipient's bank account details. This feature is often facilitated through mobile banking apps or other digital banking platforms.

Payment to a Phone Number

Customer Service

Citadele provides a comprehensive and accessible customer support network. Their support team can be reached through different channels for ultimate convenience.

  • Phone Number: +371 67010000

  • Email:info@citadele.lv

  • Address: Republikas laukums 2A Riga, LV-1010, Latvia

  • Branch and ATMs

contact details

Conclusion

In conclusion, Citadele offers an extensive range of services, multiple trading platforms, and a wide range of customer support channels, making it an advantageous platform for various investors with varying investment styles and goals. However, the lack of valid regulation raises significant concerns about the safety and trustworthiness of the platform.

Frequently Asked Questions (FAQs)

Q 1: Is Citadele regulated?
A 1: No. It has been verified that this broker currently has no valid regulation.
Q 2: Does Citadele offer demo accounts?
A 2: No.
Q 3: What services does Citadele Bank offer?
A 3: Cards, loans and leasing, savings and deposits, insurance, etc.
Q 4: What platforms does Citadele provide?
A 4: Online Bank and Mobile APP.

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.

In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

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