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Score
United States
5-10 years
Regulated in Canada
White label MT4
Chinese market only
High potential risk
Influence
Add brokers
Comparison
Quantity 178
Exposure
Score
Regulatory Index4.62
Business Index7.37
Risk Management Index0.00
Software Index4.16
License Index0.00
Single Core
1G
40G
More
Company Name
HERO CAPITAL PTY LIMITED
Company Abbreviation
HERO
Platform registered country and region
United States
Company website
Company summary
Pyramid scheme complaint
Expose
I have been waiting for two month.
Mt4 can no longer search for this Hero. Unable to withdraw money and the website cannot be opened.
Only later did I realize that I couldn’t withdraw money. I was too greedy! A group of friends cannot withdraw money either.
Now I can't log in to the account. The money in it cannot be withdrawn. Please help me. Is there any way to withdraw my money? Even half of it.
Unable to withdraw. They are all loans.
The platform is closed, the official website is closed, and there is still 180,000 US dollars in it.
I applied for a withdrawal on April 2, 2024, and the approval was actually approved but the account has not been received yet.
Unable to withdraw funds, hard to live a life. All are loans, sandwiched between caring for aging parents and raising children, don't know how to live.
The platform is closed, and I cannot withdraw money.
I am in a hurry. When can I get my withdrawal? It's all invested by loan. Please give the withdrawal.
I can’t withdraw money, and all servers are down. I've been waiting for a while, but I'm not sure how much longer I have to wait.
This broker's official website and community are gone. I hope the platform can help me. Attached is a photo of the domestic person in charge, who has fled overseas.
Please help me withdraw money, it's all from loans. I don't know what to do ! ! ! !
It ran away and I couldn't withdraw my money. The website and the server are closed. It’s a scam platform.
I have been told that it would take 8 days to have the result but there has not been the result of it, also I can not contact relevant people.
At the beginning of the month, it said it would be resolved by the end of the month. Now it's been a month, and now it said it would be resolved by mid-May. Please help me.
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.
HERO Review Summary in 10 Points | |
Founded | 2015 |
Registered Country/Region | United States |
Regulation | ASIC |
Market Instruments | Forex, CFD, precious metals |
Demo Account | No |
Leverage | 1:100 |
EUR/USD Spread | 0.2 points |
Trading Platforms | MT4 |
Minimum deposit | $100 |
Customer Support |
HERO Capital opened its China market in 2015, setting up branches in Shanghai and Shenzhen, China to provide Chinese investment institutions and individual investors with online forex trading services, flexible leverage and low minimum deposit requirements for traders of all levels, as well as the MT4 trading platform for PC and mobile and using the STP-ECN model. HERO currently holds a Australia Securities & Investment Commission (ASIC) License (No. 001296201).
In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.
HERO offers a regulated trading environment with flexible leverage options and a user-friendly trading platform. The broker supports the leading MT4 platform with competitive trading conditions. However, its educational resources and market research tools are very limited. The deposit fees may be relatively high, and its product offerings are somewhat limited compared to other brokers. Additionally, the broker's website may be difficult to navigate for non-English and non-Chinese speakers.
Pros | Cons |
• Regulated by ASIC | • Limited product offerings |
• SSL encryption | • Monthly follow-up deposit fee |
• Flexible leverage options | • Limited research tools |
• User-friendly MT4 trading platform | • No cryptocurrency trading |
• No demo accounts | |
• Limited payment methods | |
• No live chat customer support |
There are many alternative brokers to HERO depending on the specific needs and preferences of the trader. Some popular options include:
Admiral Markets - a well-regulated broker that offers a wide range of financial instruments and trading platforms.
Plus500 - a user-friendly CFD broker that is regulated by top-tier authorities and offers commission-free trading.
eToro - a social trading platform that allows users to copy the trades of successful traders and provides access to a variety of markets and financial instruments.
Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.
HERO appears to be a regulated broker that is regulated by Australia Securities & Investment Commission (ASIC) and takes measures to protect its clients' data through SSL encryption. However, it is important to note that regulatory compliance and data protection are only two aspects of a broker's overall safety and reliability. Other factors, such as trading conditions, customer service, and client feedback, should also be taken into consideration when assessing a broker's trustworthiness. It is recommended to conduct thorough research and due diligence before opening an account with any broker.
HERO offers investors a wide range of financial products, including foreign exchange currency pairs, CFDs, precious metals, and crude oil products. Overall, tradable assets listed on HERO assets seem quite limited compared with many other brokers.
HERO offers investors three types of real trading accounts: Standard (minimum opening amount of $100), VIP (minimum opening amount of $2,000), and ECN (minimum opening amount of $30,000). The initial deposit of $100 sounds quite reasonable for most regular traders to get started. Note that HERO limits each customer to a maximum of 5 transactions with the same name.
The default margin is 1%. HERO offers flexible leverage options of 20:1, 50:1, and 100:1, for traders to choose in light of their risk tolerance. However, it is important to note that trading with high leverage can also increase the risk of losses, especially for inexperienced traders. It is recommended that traders fully understand the risks associated with leverage before choosing a particular option.
HERO's website only states that it offers the most competitive spreads to its clients but does not provide much information on the spreads of each product. The only spreads available are 4.5 pips for gold and 3.0 pips for silver. Additionally, the average EURUSD spread on ECN accounts is 0.2 pips, but on top of that, the broker may charge a commission on the transaction.
Below is a comparison table about spreads and commissions charged by different brokers:
Broker | EUR/USD Spread | Commission per lot |
HERO | 0.2 pips (ECN accounts) | N/A |
Admiral Markets | 0.5 pips | $6.00 |
Plus500 | 0.6 pips | None |
eToro | 1.0 pips | None |
Note that the above information is subject to change and should be verified on the brokers' websites before making any trading decisions.
HERO Metatrader 4.0 (MT4) is HERO's advanced and efficient financial products trading platform for investors. The MT4 trading platform enjoys a leading position in the global capital markets. The MT4 provides dozens of default technical indicators, and investors can also develop or add their own technical indicators, along with advanced charting tools, to analyze the market trends and efficiently help investors to make smart decisions on investment analysis and easily grasp every trading moment. HERO supports PC, iOS, and Android systems.
Overall, HERO's trading platforms are well-designed, user-friendly, and offer a range of advanced features suitable for both beginner and experienced traders. See the trading platform comparison table below:
Broker | Trading Platforms |
HERO | MetaTrader 4, WebTrader, HERO Mobile |
Admiral Markets | MetaTrader 4, MetaTrader 5, WebTrader |
Plus500 | Plus500 WebTrader |
eToro | eToro WebTrader, eToro Mobile |
Note: Some brokers may offer additional trading platforms not listed here.
HERO can support various payment methods including domestic banks and international bank transfers, BPAY, Skrill and savings card payment, with a minimum amount of $100. HERO platform deposit will usually arrive within a working day.
Payment options:
Debit Card, Bank Wire Transfer: International SWIFT
Bank Wire Transfer: Australia
BPAY (Australia only)
Skrill/Moneybookers
HERO | Most other | |
Minimum Deposit | $100 | $100 |
HERO charges deposit fees. Monthly payment of the first monthly free of charge; monthly follow-up deposit each time the corresponding transfer costs charged about $25 once, depending on the charge of the gold bank may be. However, the customer is required to bear the additional costs incurred by the non-HERO platform, such as the handling fee charged by the bank refund, the handling fee charged by the bank during the deposit process.
See the deposit & withdrawal fee comparison table below:
Broker | Deposit Fee | Withdrawal Fee |
HERO | $25 per deposit (except for first monthly free of charge) | N/A |
Admiral Markets | Free | Free (1 withdrawal/month) |
Plus500 | Free | Free |
eToro | Free (conversion fee may apply) | $5 |
Note: The fees may vary depending on the account type and payment method used. Please check the broker's website for the most up-to-date information.
For some basic questions, you can look for answers on its FAQ section, and if you need staff services, you can contact this broker via an email: support@heroli.com. HEROs website is only available in two languages: Chinese and English.
Pros | Cons |
• Fast response time to inquiries | • No 24/7 customer support available |
• Dedicated account managers available for VIP clients | • No physical office |
• No live chat support for potential clients |
Note: These pros and cons are subjective and may vary depending on the individual's experience with HERO's customer service.
Overall, HERO is a regulated broker with a good reputation in the industry, offering a range of trading instruments and flexible leverage options. The broker's trading platforms are easy to use and suitable for both beginners and advanced traders. However, the customer service options are limited and there are some fees for deposit and withdrawal methods. Overall, HERO is a legitimate and reliable broker for trading in the financial markets.
Q 1: | Is HERO regulated? |
A 1: | Yes. It is regulated by Australia Securities & Investment Commission (ASIC). |
Q 2: | At HERO, are there any regional restrictions for traders? |
A 2: | Yes. HERO does not accept US clients, for US CFTC regulators prohibit US customers from opening an account to foreign dealers. |
Q 3: | How many accounts can I open in HERO? |
A 3: | Yes. HERO limits each customer to a maximum of 5 transactions with the same name. |
Q 4: | Does HERO offer the industry-standard MT4 & MT5? |
A 4: | Yes. It supports MT4. |
Q 5: | What is the minimum deposit for HERO? |
A 5: | The minimum initial deposit to open an account is $100. |
Q 6: | What is HERO customer service time? |
A 6: | For Asia Pacific service area, its customer service time is Beijing Monday to Friday 09:00 ~21:30. |
Q 7: | Is HERO a good broker for beginners? |
A 7: | Yes. It is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions on the leading MT4 platform. |
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