Score

1.82 /10
Danger

OnePro

New Zealand

2-5 years

Regulated in New Zealand

Financial Service Corporate

cTrader

United Arab Emirates Common Financial Service License Revoked

Suspicious Overrun

High potential risk

B

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Comparison

Quantity 34

Exposure

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Score

Regulatory Index3.29

Business Index6.56

Risk Management Index0.00

Software Index6.45

License Index0.00

The WikiFX Score of this broker is reduced because of too many complaints!
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Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

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40G

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Broker Information

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Company Name

OnePro Global

Company Abbreviation

OnePro

Platform registered country and region

New Zealand

Company website

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  • 1 646-878-6710

Company summary

Pyramid scheme complaint

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Warning: Low score, please stay away! 5
Previous Detection : 2024-12-23
  • The number of the complaints received by WikiFX have reached 27 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • The number of this brokers's negative field survey reviews has reached 2. Please be aware of the risk and the potential scam!

WikiFX Verification

Pyramid scheme complaint
Expose
Unable to Withdraw

Unable to withdraw

My name is Ghazanfar Akram. I opened an account at One Pro Global for the first time and it has been one month since my request for withdrawal. My account number is 5015754 and my total withdrawal is 5130$. I withdrew 3070$ on Jan 11, 2024 and 2060$ the next day. The total amount is 5130$. My email to create my One Pro account is alimohsinaa1@gmail.com. My mobile number is 923004454368.

2024-02-12 01:56
Unable to Withdraw

After I made a profit in Onepro, I can not make a withdrawal, and it has been two weeks.

I trade normally on the Onepro foreign exchange platform. The trading account number is 5011812. If I make a profit on this platform, the second withdrawal will not be given. The last withdrawal was on June 26, and the withdrawal was 18,000 US dollars. It has not been deducted until now. The platform has been delaying the payment, and the risk control department is reviewing it as an excuse not to give the payment. Now my appeal is to hope that the platform will pay out all my withdrawals. I can release my transaction records, and I make orders normally, and the communication with the platform is not very smooth. I have been asking and contacting the person in charge, and I don’t know how long it will take. I’m just looking for excuses, I’ve been dragging here, and I’m not giving it out. I can expose and hope that the platform can process my withdrawal as soon as possible. If I don’t process it, I will choose to call the police. I don’t want things to go worst.

2023-07-14 16:52
Unable to Withdraw

Onepro did not process my withdrawal request.

On December 19, 2023, I deposited $3,000 into my trading account. After 1 month of profitable trading, I made the first withdrawal of $1,000 on January 29, 2024, but my bank account I didn't get that money. While it was deducted from my transaction account and the notification was successful, I did not receive it. Onepro platform intentionally created a fake history to usurp my money and after many contacts tried to prolong the time and then disappeared. The transaction is a blatant scam and the capital of $3,000 has not yet been withdrawn. Live chat is not active and there is no support. I want my 3000$ back.

2024-04-26 23:25
Unable to Withdraw

● After 1 year, withdrawal from onepro has not been successful.

I applied to withdraw profits from onepro on November 30, 2023, but it has not succeeded. The platform has always replied to emails with the words "review my order" repeatedly and avoided answering. (There is no problem with my trading orders, none are shorter than 3 minutes, there is no fast in and fast out, and I do not use other software to make orders. They are all done manually.) When communicating with the person in charge and the platform customer service, it usually takes a few days to reply. The replies always say something like "I'm following up", but they don't answer directly anyway. In summary, onepro is a black platform, and no profit withdrawal is made. Even if it gives it in the end, with its poor service attitude, who would dare to trust the platform, invest, or increase investment? There is also no supervision on the platform, and it does not have offices in the country. If something really happens, you can’t find anyone to handle it. Please don’t open an account or deposit money on this platform! Ps: I’m just sharing my experience objectively and fairly.

2024-01-09 13:05
Unable to Withdraw

Scam. Do not allow to withdraw $18,000

I have been trading with Onepro for more than two months. My trading account number is 5011812. I made normal transactions. I can show my transaction history and deposit history. This is my second time withdrawing and I can't withdraw. The second withdrawal of USD $7,000 was deposited on June 30. It has been delayed for more than two weeks and has not been deducted. Delayed for the reason that the system is under consideration, Onepro did not give any other answers. As a forex platform, withdrawing profits is important. There is still $18,000 in the account. My complaint now is that the broker processed my $7000 withdrawal first, then the balance in my account. I also hope the platform helps me contact Onepro to deal with it, and advises everyone to stay away from this broker! !

2023-07-17 17:32
Unable to Withdraw

The account cannot be withdrawn again

i am 5009901 OnePro i have been trading for eight months. during this period, i operated normally and made withdrawals many times. the last time i was exposed, i made 30,000 to 40,000 us dollars with 2,000 us dollars because the market was easy to use. as a result, it took almost ten days to apply for a withdrawal of more than 30,000 us dollars. the platform finally got it to me. (at that time, i thought that the platform did not have usdt, so it dragged me, or that it was not planning to withdraw my profits). after i was exposed and prepared to go to the police, the platform withdrew the funds to me. later, i trusted the platform very much and transferred. introduce friends and peers to trade on this platform. but this time i made a profit again and withdrew more than 20,000 us dollars, but i was delayed again. the money was deducted when i applied on november 30, but it has been almost half a month now and still no money has been withdrawn. when i communicated with the platform, i said it was being handled, or that the financial department was handling it... i thought to myself that it happened the first time, wouldn't it happen the second time, or was it really that the company was in trouble and couldn't turn around. but one thing comes to another, and how can we work hard to find customers and increase capital investment for the platform with such procrastination in handling the problem, so i am here to expose it.

2023-12-12 17:44
    OnePro · Company summary
    Overview in 10 Key Aspects
    Founded2019
    Registered Country/RegionNew Zealand
    RegulationFSC (Offshore), ASIC/SCA (Revoked), FSPR (Exceeded)
    Market InstrumentsForex, metals, energies, CFD, share, commodities, futures
    Demo AccountAvailable
    Leverage1:500
    EUR/USD SpreadAverage 1.6 pips (Standard account)
    Trading PlatformsMT4, MT5, ONEPRO APP, cTrader (Soon)
    Minimum deposit$100
    Customer Support24/7 multilingual live chat, contact form, phone, WhatsApp, email

    OnePro Information

    OnePro is an STP forex broker founded in 2019 and registered in New Zealand, offering trading services on various financial instruments including forex, metals, energies, CFD, share, commodities, and futures. The company is based in New Zealand and is registered with FSC (Offshore), ASIC/SCA (Revoked), and FSPR (Exceeded).

    OnePro claims to provide clients with access to advanced trading tools, trading platforms, and educational resources to help them make informed trading decisions. The broker also offers multiple account types, payment methods and multilingual customer support.

    OnePro's home page

    Pros & Cons

    OnePro offers a variety of advantages, such as multiple account types that cater to varied user preferences, including demo and Islamic accounts. It provides a wide range of trading instruments, including forex, metals, energies, CFD, share, commodities, and futures, offering traders multiple avenues to diversify their trading portfolio.

    They also support a variety of trading platforms, including MT4, MT5, and ONEPRO APP, which enhances user experience based on personal preference. Additionally, the company impresses with multiple methods for deposits and withdrawals, such as bank wire transfer, credit/debit cards, online wallets like Neteller and Skrill, making the process more flexible and easier for the user. Their customer support is multilingual and available around the clock, which adds to the ease of user interaction.

    ProsCons
    • Multiple account types, including demo and Islamic accounts• FSC (Offshore), ASIC/SCA (Revoked), FSPR (Exceeded)
    • Wide range of trading instruments• Clients from U.S, Singapore, Hong Kong, North Korea and Iran are not accepted
    • Multiple trading platforms available• Limited educational resources
    • Variety of payment methods for deposits and withdrawals• No information on commission rates
    • Multilingual customer support available 24/7

    However, OnePro does have its limitations. It does not accept clients from the U.S, Singapore, Hong Kong, North Korea, and Iran, which restricts the user base. Educational resources are limited, which could be a drawback, especially for new traders who need more guidance. Lack of information regarding commission rates poses a transparency issue. While they have a noted FSC offshore registration, their ASIC/SCA has been revoked and issues with FSPR noted, suggesting regulatory concerns that users should be aware of.

    Is OnePro Safe?

    Initially, OnePro operates through an entity located in Mauritius, which is considered an offshore jurisdiction. This entity, known as ONEPRO GLOBAL (MAURITIUS) LIMITED, falls under the regulatory oversight of the Financial Services Commission (FSC, No. GB20025905). The FSC has granted this entity a Retail Forex license, permitting it to conduct forex services.

    Offshore regulated by FSC

    However, their status with other regulatory bodies raises some concerns. They previously held an Appointed Representative License from the Australia Securities & Investment Commission (ASIC, No. 001286818), and a Common Financial Service License from the Securities and Commodities Authority in the United Arab Emirates (SCA, No. 607019), both of which have been revoked.

    Revoked ASIC license
    Revoked SCA license

    Additionally, in New Zealand, ONEPRO GROUP NZ LIMITED (registered under FSPR, No. 100479) holds a Financial Service Corporate registration. However, it lacks the required license for forex training, which exceeds its authorized activities.

    Exceeded FSPR license

    Market Instruments

    OnePro provides a wide range of market instruments that make it a versatile platform for traders with varying interests and investment strategies. Besides the popular forex market, which appeals to traders due to its high liquidity and 24/7 availability, OnePro also offers trading in metals and energies. These can be ideal for traders looking to hedge against market volatility or invest in tangible assets.

    With OnePro, traders can also deal in Contract for Differences (CFDs), an instrument that allows speculation on the price movements of fast-moving global financial markets such as shares, indices, commodities, currencies, and treasuries. Additionally, shares trading is available for those who prefer investing in individual companies.

    Furthermore, OnePro provides the opportunity to trade in commodities, offering another avenue for diversification and hedging strategies. Lastly, futures are also available for those who prefer to deal in contracts that obligate the buyer to purchase an asset or the seller to sell an asset and have a predetermined future date and price.

    Market Instruments

    OnePro Global Minimum Deposit

    To open a Standard account, a minimum deposit of $100 is necessary, aligning with industry norms. While certain brokers, such as Axi ($0) and Exness ($10), demand lower initial deposits, it's essential to consider factors like regulation, trading conditions, spreads, fees, and other aspects alongside the deposit amount. This is especially important for beginners.

    Here is the table showing the comprison of OnePro minimum deposit with other brokers:

    Broker Minimum Deposit
    label
    $100
    label
    $10
    label
    $200
    label
    $100

    Account Types

    OnePro claims to offer four types of trading accounts, namely Standard, VIP, ECN and Islamic. The minimum initial deposit to open a Standard and VIP account is as low as $100, which seems quite acceptable for most regular traders. While the ECN account requires an immensely high account opening amount, up to $1,000. Demo accounts are also available.

    account-types

    OnePro Global Demo Account

    OnePro welcomes beginners to explore its demo accounts, which offer a valuable opportunity to immerse themselves in the trading environment, practice their trading skills, and inject $100,000 virtual funds for clients to use.

    Opening a demo account is a simple and easy process:

    Step 1: Simply click on the “Open Account” button found on the OnePro Global website's homepage, and then proceed by clicking the “Open demo account” button on the subsequent popup screen.

    demo-account
    demo-account

    Step 2: Then, you can complete the process by entering your personal information such as your name, email, and phone number into the designated fields. Additionally, you can customize your demo account by specifying account types, leverage ratios, and the desired deposit amount you wish to fund.

    demo-account

    Step 3: Lastly, click the “Submit” button, and your demo account will be promptly activated. You can then use the $100,000 virtual fund to gain experience in a simulated trading environment on the platform.

    Leverage

    In terms of trading leverage, the maximum leverage level offered by OnePro is up to 1:500 for all instruments, which is considered high. Crucially, while high leverage can amplify gains, it can also magnify losses.

    Spreads & Commissions

    Spreads with OnePro are scaled with the accounts offered. Specifically, the average spread on the Standard account is 1.6 pips, 1.0 pips on the VIP account, and 0.2 pips on the Islamic account. However, the lack of information on commissions may lead to uncertainty around the total trading costs for traders. Therefore, it's essential to consider both spreads and commissions when evaluating the cost of trading with OnePro.

    Below is a comparison table about spreads and commissions charged by different brokers:

    BrokerEUR/USD SpreadCommission
    OneProFrom 0.2 pipsNot disclosed
    XGLOBAL MarketsFrom 0.0 pips$7/lot
    OctaFXFrom 0.0 pipsNot disclosed
    TickmillFrom 0.0 pips$2/lot

    Note: Spreads can vary depending on market conditions and volatility.

    Trading Platforms

    OnePro provides a selection of reputable and user-friendly trading platforms, including MT4, MT5, and their native ONEPRO APP.

    The MetaTrader 4 and 5 are recognized globally for their advanced charting tools, automated trading capabilities and user-friendly interfaces, making them some of the best platforms for both beginners and experienced traders.

    The ONEPRO APP brings the functionality of a full trading platform to mobile, catering to traders who prefer to manage their trading activities through their smartphones, maintaining continuous access to the market even when on the go.

    In order to continue providing diverse options to its customers, OnePro plans on adding the cTrader platform in the future. Known for its streamlined design and advanced back-testing functionality, cTrader is growing in popularity among traders. This expansion will further solidify the variety of trading platforms that OnePro offers, catering to different trading styles and preferences.

    Available Devices Desktop, Mac, iOS, Android
    Platform Language English
    MetaTrader 4
    label
    MetaTrader 5
    label
    cTrader
    label
    ONEPRO App
    label
    Trading Platforms

    Overall, OnePro's trading platforms are well-designed, user-friendly, and offer a range of advanced features suitable for both beginner and experienced traders. See the trading platform comparison table below:

    BrokerTrading Platforms
    OneProMetaTrader 4 (MT4), MetaTrader 5 (MT5), ONEPRO App
    XGLOBAL MarketsMetaTrader 5 (MT5), WebTrader
    OctaFXMetaTrader 4 (MT4), MetaTrader 5 (MT5), cTrader
    TickmillMetaTrader 4 (MT4), MetaTrader 5 (MT5), WebTrader

    Trading Tools

    OnePro offers a range of trading tools designed to help traders make informed decisions. The Technical Analysis section provides traders with market analysis and trading signals based on technical indicators. The Daily Markets Report provides an overview of the previous day's market activity and highlights the day's potential trading opportunities. The Live Sessions allow traders to interact with professional traders and receive guidance on trading strategies.

    The Market insights section provides in-depth analysis of various financial instruments, while the Economic Calendar provides a schedule of important economic events and announcements that could affect the markets. These trading tools can be very helpful for traders, especially those who are new to trading or looking to improve their trading strategies.

    Deposits & Withdrawals

    OnePro offers a wide range of payment methods including credit/debit cards, online wallets like Neteller and Skrill , Perfect Money, Bitcoin, Tether, online banking and bank wire transfer. The minimum deposit for both Standard and VIP accounts is $100 or equivalent, while for ECN account is $1,000 or equivalent. Deposits and withdrawals are both free.

    Deposit
    Withdrawal
    Withdrawals

    OnePro minimum deposit vs other brokers

    OneProMost other
    Minimum Deposit$100$100

    Most deposits and withdrawals can be processed within 24 hours, while MasterCard deposits and withdrawals requires 5-7 days. Please note that you will have to withdraw the same amount of your deposit back by the same method. Once deposits have been withdrawn, you can use an alternative method to withdraw profits.

    Bonus

    OnePro offers an attractive bonus scheme, presenting a 20% deposit bonus to its clients. This bonus is tradable, which provides a bigger capital amount that clients can use in their trading activities. It's losable, meaning it can buffer against potential losses in trading. The fact that it's withdrawable turns it into real profit which you can take out of your account.

    While this scheme can augment the trading experience, clients are advised to intimately familiarize themselves with the full terms and conditions of the offer. These can be reviewed through the link: https://official.oneproglobal.com/wp-content/uploads/2023/09/20-percentage-Losable-Bonus-for-MENA-Markets-2023-_compressed-1.pdf. It's essential to understand the terms thoroughly to avoid any misconceptions or false expectations, which could impact your trading decisions or performance.

    Bonus

    Customer Service

    • OnePro appears to have a comprehensive customer support system in place, including various channels for contact and a multilingual team available 24/7.
      • Live chat
      • Contact form
      • Phone/WhatsApp: +1 646-878-6710
      • WhatsApp: (+971) 42781200
      • Email: CS@ONEPROGLOBAL.COM
      • Social networks: Twitter, Linkedin, Facebook, YouTube and Instagram
      • Company address: 139a Queens Road, Panmure, Aucbland, New Zealand, 1072
    Contact info

    Additionally, they have a physical address listed and a FAQ section on their website, indicating transparency and willingness to address customer inquiries.

    customer-support

    Conclusion

    In conclusion, OnePro is an offshore regulated online broker that offers a wide range of financial instruments, trading accounts, and trading platforms for its clients. The broker provides a variety of payment methods with low minimum deposits and fast withdrawals. OnePro also offers various trading tools and educational resources to help traders make informed decisions. However, traders should be cautious with bonus offers as fulfilling the requirements can be challenging.

    Frequently Asked Questions (FAQs)

    Is OnePro regulated?

    Yes. It is offshore regulated by the Financial Services Commission (FSC).

    At OnePro, are there any regional restrictions for traders?

    Yes. The information on OnePros site is not intended for residents or clients by using this trading information from the U.S, Singapore, Hong Kong, North Korea and Iran, or use by any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.

    Does OnePro offer the industry-standard MT4 & MT5?

    Yes. OnePro supports MT4, MT5, and ONEPRO APP. cTrader is coming soon.

    What is the minimum deposit for OnePro?

    The minimum initial deposit to open an account is $100.

    Risk Warning

    Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

    News

    Review3/19 Market report

    【Dow Jones】 【Euro】 【Gold】 【Crude Oil】

    WikiFX
    2024-03-19 15:50
    3/19 Market report

    Review3/18 Market report

    【Dow Jones】 【Euro】 【Gold】 【Crude Oil】

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    2024-03-18 23:27
    3/18 Market report

    Review3/15 Market report

    【Dow Jones】 【Euro】 【Gold】 【Crude Oil】

    WikiFX
    2024-03-15 22:38
    3/15 Market report

    Review3/13 Market report

    【Dow Jones】 【Euro】 【Gold】 【Crude Oil】

    WikiFX
    2024-03-13 21:50
    3/13 Market report

    User Reviews

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    User comment

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    Comments

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    FX1734484768
    more than one year
    Giving credit where its due, OnePro did look at my case and returned funds lost due a SL that closed incorrectly. Restoring some faith in the Broker for taking care of the case.
    Giving credit where its due, OnePro did look at my case and returned funds lost due a SL that closed incorrectly. Restoring some faith in the Broker for taking care of the case.
    Translate to English
    2024-08-27 18:07
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    JP
    more than one year
    OnePro, oh boy, where do I start? Making a deposit was easy as pie, almost too easy. But trying to withdraw? That's where the nightmare began. It's been months, and still, no sight of my money. I've been playing this 'next week' game for too long now. Customer support? Might as well be talking to a wall, they've ghosted me consistently. Plus, those spreads...they could give the Grand Canyon a run for its money!
    OnePro, oh boy, where do I start? Making a deposit was easy as pie, almost too easy. But trying to withdraw? That's where the nightmare began. It's been months, and still, no sight of my money. I've been playing this 'next week' game for too long now. Customer support? Might as well be talking to a wall, they've ghosted me consistently. Plus, those spreads...they could give the Grand Canyon a run for its money!
    Translate to English
    2024-04-19 14:37
    Reply
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