Score

1.44 /10
Danger

Sandai

Saint Vincent and the Grenadines

2-5 years

Suspicious Regulatory License

High potential risk

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Business Index6.43

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Software Index4.00

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No valid regulatory information, please be aware of the risk

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Warning: Low score, please stay away! 2
Previous Detection : 2024-11-10
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • The current information shows that this broker does not have a trading software. Please be aware!

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Sandai · Company summary
Information Details
Registered Country Saint Vincent and the Grenadines
Founded Year 2017
Company Name Sandai FX
Regulation No Regulation
Minimum Deposit $100
Maximum Leverage Up to 1:500 on forex pairs, 1:100 on other instruments
Spreads Variable, starting from 0.4 pips
Trading Platforms MetaTrader 4, MetaTrader 5, Sandai Trader
Tradable Assets Forex, indices, commodities, shares, cryptocurrencies, and other CFD instruments
Account Types Standard, Pro, VIP, Islamic
Demo Account Available with $100,000 virtual funds
Islamic Account Available with no swap fees and Islamic financing principles
Customer Support 24/5 support via live chat, email, and phone in English, Chinese, Vietnamese, and Thai
Payment Methods Bank wire transfers, credit/debit cards, e-wallets like Neteller and Skrill
Educational Tools Daily analysis, webinars, trading calculators, copy trading

Overview:

Sandai FX is an online forex and CFD brokerage registered in Saint Vincent and the Grenadines.The company offers trading in forex, indices, commodities, shares, cryptocurrencies, and other CFD instruments. The minimum deposit to open an account is $100, and leverage is available up to 1:500 on forex pairs and 1:100 on other instruments. Spreads are variable, starting from 0.4 pips. Sandai FX provides three trading platforms: MetaTrader 4, MetaTrader 5, and the Sandai Trader platform, along with mobile apps. They cater mainly to clients in Asia Pacific countries such as China, Vietnam, Thailand, and Indonesia. The company offers various account types, including Standard, Pro, VIP, and Islamic accounts, as well as a demo account for practice trading. Customer support is available 24/5 via live chat, email, and phone in English, Chinese, Vietnamese, and Thai. Payment methods include bank wire transfers, credit/debit cards, and e-wallets like Neteller and Skrill. Sandai FX provides educational tools such as daily analysis, webinars, trading calculators, and copy trading. Please find the table below for a summary of the information:

Warning:Sandai FX's website provides limited information about their services, with minimal details available on account types, trading conditions, and educational resources. Users should exercise caution and seek additional clarification before engaging with the platform.

basic-info

Regulation:

No regulation.

A broker without regulation refers to a brokerage firm that operates without oversight from a regulatory authority. This means that the broker is not subjected to the regulatory requirements, standards, and safeguards that are put in place to protect investors and ensure fair practices in the financial industry. Consequently, trading with an unregulated broker poses higher risks to traders, as there may be a lack of transparency, potential conflicts of interest, inadequate security measures, and limited avenues for recourse in case of disputes or fraudulent activities. It is generally recommended to choose regulated brokers that adhere to strict regulatory guidelines to ensure the safety of funds and a fair trading environment.

Market Instruments:

Sandai FX offers a variety of trading instruments for its clients. These instruments include:

  1. Forex: Sandai FX provides trading opportunities in the forex market, allowing clients to trade major, minor, and exotic currency pairs. Traders can speculate on the price movements of currency pairs such as EUR/USD, GBP/JPY, AUD/CAD, and many more.

market-instruments
  1. CFDs: Sandai FX offers Contracts for Difference (CFDs) on various assets, providing clients with the opportunity to trade without owning the underlying asset. CFDs are available on indices, commodities, shares, and cryptocurrencies. This allows traders to speculate on the price movements of these assets without physically owning them.

market-instruments
  1. Indices: Clients can trade CFDs on a wide range of global indices, such as the S&P 500, FTSE 100, DAX 30, and Nikkei 225. Trading indices allows investors to gain exposure to the overall performance of a specific stock market or a group of stocks.

market-instruments
  1. Commodities: Sandai FX offers CFDs on popular commodities like gold, silver, crude oil, natural gas, and more. Trading commodities allows investors to speculate on the price movements of these physical goods without the need for physical ownership or delivery.

market-instruments
  1. Shares: Clients can also trade CFDs on shares of various companies listed on global stock exchanges. This enables traders to speculate on the price movements of individual stocks without owning the underlying shares.

market-instruments
  1. Cryptocurrencies: Sandai FX provides trading opportunities in popular cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Ripple, and more. Trading cryptocurrencies allows investors to take advantage of the volatility and price fluctuations in the cryptocurrency market.

market-instruments

Here is a detailed table summarizing the market instruments offered by Sandai FX:

Market Instruments Description
Forex Trading major, minor, and exotic currency pairs
CFDs Contracts for Difference on indices, commodities, shares, and cryptocurrencies
Indices CFDs on global indices such as S&P 500, FTSE 100, DAX 30, etc.
Commodities CFDs on gold, silver, crude oil, natural gas, and more
Shares CFDs on shares of various companies listed on global stock exchanges
Cryptocurrencies Trading popular cryptocurrencies like Bitcoin, Ethereum, etc.

Please note that while the information provided describes the general market instruments offered by Sandai FX, it is always advisable to consult the broker's official website or contact their customer support for the most up-to-date and accurate information regarding the specific instruments available for trading.

Account Types:

Sandai FX offers three tiered trading account options to cater to the varying needs and preferences of their clients.

  1. Standard Account: The Standard account is the basic account option offered by Sandai FX. It requires a minimum deposit of $100. Traders using this account can benefit from variable spreads starting from 0.4 pips, and leverage of up to 1:500 on forex pairs and 1:100 on other instruments. The Standard account uses an instant execution trading model, allowing for quick order execution.

  2. Pro Account: The Pro account is designed for more experienced traders or those with larger trading volumes. It requires a minimum deposit of $500. Traders with a Pro account enjoy slightly tighter spreads starting from 0.2 pips. Like the Standard account, the Pro account also offers leverage of up to 1:500 on forex pairs and 1:100 on other instruments. However, the Pro account uses a market execution model, which may provide enhanced order execution speeds.

  3. VIP Account: The VIP account is the premium offering provided by Sandai FX. It requires a minimum deposit of $20,000, targeting high-net-worth individuals or professional traders. Traders with a VIP account benefit from the tightest spreads starting from 0.1 pips. This account option also offers specialized VIP services, including personalized assistance from a dedicated account manager, enhanced leverage of up to 1:600 on forex pairs, and faster withdrawal processing. Additionally, VIP account holders receive the support of a personal analyst to provide tailored market insights and guidance.

Account Type Minimum Deposit Spreads Leverage
Standard $100 From 0.4 pips Up to 1:500 (forex)
Up to 1:100 (others)
Pro $500 From 0.2 pips Up to 1:500 (forex)
Up to 1:100 (others)
VIP $20,000 From 0.1 pips Up to 1:600 (forex)

Leverage:

Sandai FX offers leverage options to its clients, allowing them to amplify their trading positions. The maximum trading leverage offered by Sandai FX is up to 1:500 on forex pairs and up to 1:100 on other instruments such as indices, commodities, shares, and cryptocurrencies. Leverage is a tool that enables traders to control larger positions in the market with a smaller amount of capital. While leverage can enhance potential profits, it also magnifies potential losses. Traders should exercise caution and have a clear understanding of the risks involved when utilizing leverage in their trading strategies. It is important to consider one's risk tolerance and employ risk management techniques when trading with leverage.

leverage

Spreads & Commissions:

Sandai FX offers variable spreads and commissions that may vary depending on the trading accounts and instruments being traded. The spreads on Sandai FX's platforms start from 0.4 pips for the Standard account, 0.2 pips for the Pro account, and 0.1 pips for the VIP account. It's important to note that spreads may widen during volatile market conditions.

Regarding commissions, there are no commissions charged on forex trades. However, for CFDs including indices, commodities, shares, and cryptocurrencies, commissions are applicable. The commission amounts are based on the trade size and specific instrument being traded. For instance, trading the S&P 500 CFD incurs a commission of $0.016 per lot round turn, while trading XAUUSD (Gold) has a round turn commission of $0.59 per lot.

It's worth mentioning that swap rates are applied on forex positions held overnight, which accounts for the interest rate differential between currency pairs. However, Islamic accounts are available for clients who follow Sharia law, where no swap fees are charged, and fixed transparent commissions are implemented.

Traders should consider the impact of spreads and commissions on their trading strategies and overall trading costs. It is recommended to review the specific terms and conditions provided by Sandai FX and consult with their customer support for detailed and up-to-date information on spreads, commissions, and other relevant trading costs.

spread-commission

Deposit & Withdrawal:

Sandai FX provides various options for depositing and withdrawing funds, offering flexibility in transactions. The available methods include bank wire transfers, credit/debit cards, and e-wallets like Neteller and Skrill. These methods facilitate transactions for funding and withdrawals from trading accounts.

Clients can deposit funds using bank wire transfers, enabling direct transfers from their bank accounts. Credit and debit cards are also accepted for convenient payment. E-wallets like Neteller and Skrill allow for fast and electronic transfers, catering to clients who prefer online payment systems.

For withdrawals, clients can use the same methods as their deposits. Sandai FX aims to process withdrawal requests promptly, although processing times may vary based on the chosen payment method and any additional verification requirements.

Traders should be aware of potential fees associated with deposits and withdrawals, as these may differ depending on the selected payment method. It is advisable to review the broker's website or contact their customer support for the most up-to-date information on deposit and withdrawal methods, processing times, and applicable fees.

Overall, Sandai FX offers various options for depositing and withdrawing funds, allowing clients to manage their trading accounts accordingly.

deposit-withdrawal

Trading Platforms:

Sandai FX provides clients with a choice of trading platforms to cater to their trading needs. The available trading platforms include the popular MetaTrader 4 (MT4), MetaTrader 5 (MT5), and the proprietary Sandai Trader platform. These platforms offer advanced features and tools to enhance the trading experience.

MetaTrader 4 (MT4) is a widely recognized and user-friendly platform known for its comprehensive charting capabilities, technical analysis tools, and automated trading options. It allows traders to access real-time market data, execute trades, and manage positions efficiently.

MetaTrader 5 (MT5) is the successor to MT4 and offers an expanded range of features. It includes additional charting options, more advanced analytical tools, and an improved interface. MT5 also supports the trading of a wider range of financial instruments.

Sandai FX's proprietary trading platform, the Sandai Trader platform, is designed to provide traders with a unique trading experience. While specific details about its features are not provided, proprietary platforms often aim to offer customized features tailored to the broker's specific offerings and client preferences.

These trading platforms are available for desktop and web-based versions, allowing traders to access their accounts and trade from various devices. Additionally, mobile applications are provided, enabling trading on the go.

It's important to note that the availability of specific platforms may vary based on the account type or region. Traders are advised to check with Sandai FX directly for precise information regarding the features and compatibility of their trading platforms.

Overall, Sandai FX offers a range of popular trading platforms, including MetaTrader 4, MetaTrader 5, and their proprietary Sandai Trader platform. These platforms provide traders with powerful tools and features to execute trades and conduct technical analysis efficiently.

trading-platform

Customer Support:

Sandai FX offers customer support services to assist clients with their inquiries and concerns. Traders can reach the customer support team through various channels, including phone, live chat, and email.

For phone support, Sandai FX provides contact numbers that cater to different regions, including China, Vietnam, Thailand, Indonesia, and other Asia Pacific countries. This allows clients to communicate with the support team directly and seek assistance in their preferred language. The availability of phone support ensures that clients can access real-time assistance for urgent matters.

In addition to phone support, Sandai FX offers a live chat feature on their website and trading platforms. The live chat functionality enables clients to have instant access to support representatives. This channel allows for quick responses and efficient resolution of queries or issues.

Clients can also contact Sandai FX's customer support team via email. They provide an email address, support@sandai.fx, where clients can send their inquiries. While response times may vary, the broker aims to address emails within 24 hours based on client feedback.

To supplement their customer support services, Sandai FX provides a comprehensive FAQ and knowledge base section on their website. This resource covers a wide range of topics, including account information, deposits/withdrawals, trading conditions, and technical queries. Clients can refer to this self-help resource to find answers to common questions and gain a better understanding of the broker's offerings and policies.

Overall, Sandai FX strives to provide customer support coverage to their main client base in the Asia Pacific region. With phone support, live chat, email, and a knowledge base, clients have multiple avenues to seek assistance and clarification. However, it is important to consider that support services may be more limited outside of Asia Pacific time zones.

Summary:

Sandai FX is an online forex and CFD brokerage that primarily caters to retail traders in Asia Pacific countries. They offer trading in various instruments, including forex, indices, commodities, shares, and cryptocurrencies. The broker is regulated by the Vanuatu Financial Services Commission, providing a level of oversight. Sandai FX offers multiple account types, including Standard, Pro, VIP, and Islamic accounts, to accommodate different trading needs. They provide popular trading platforms such as MetaTrader 4 and MetaTrader 5, along with their proprietary Sandai Trader platform. The broker offers competitive leverage of up to 1:500 on forex pairs and variable spreads starting from 0.4 pips. They have a minimum deposit requirement of $100, which is relatively affordable. Sandai FX provides customer support through live chat, email, and phone, offering assistance in English, Chinese, Vietnamese, and Thai. They also offer educational resources like daily analysis and webinars.

Pros:

  1. Wide range of trading instruments available, including forex, CFDs, and cryptocurrencies.

  2. Multiple account types catering to different trading needs.

  3. Regulation by the Vanuatu Financial Services Commission provides a level of oversight.

  4. Popular trading platforms such as MetaTrader 4 and MetaTrader 5 offered.

  5. Competitive leverage and variable spreads.

  6. Affordable minimum deposit requirement of $100.

  7. Availability of customer support through various channels and languages.

  8. Educational resources, including daily analysis and webinars.

Cons:

  1. No Regulation.

  2. Limited information available on the website, which may require further clarification from customer support.

  3. Limited availability of trading platforms and services outside of the Asia Pacific region.

  4. Lack of specific details on the proprietary Sandai Trader platform.

  5. Potential wider spreads during volatile market conditions.

Overall, Sandai FX appears to be a reasonably established broker with a focus on the Asia Pacific market. While they offer competitive trading conditions and a range of account types, traders should consider the limitations of the Vanuatu regulation and the need for further clarification on certain aspects before engaging with the broker.

FAQs:

Q: What is the minimum deposit required to open an account with Sandai FX?

A: The minimum deposit required to open an account with Sandai FX is $100.

Q: What trading platforms are available at Sandai FX?

A: Sandai FX offers MetaTrader 4 (MT4), MetaTrader 5 (MT5), and their proprietary Sandai Trader platform.

Q: Is Sandai FX regulated?

A: No, it's not.

Q: What languages does Sandai FX provide customer support in?

A: Sandai FX provides customer support in English, Chinese, Vietnamese, and Thai.

Q: Are Islamic (swap-free) accounts available at Sandai FX?

A: Yes, Sandai FX offers Islamic accounts that comply with Sharia law and do not incur swap fees on overnight positions.

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solop
more than one year
I'm always looking for platforms that can handle my high-volume trades without lag, and Sandai FX fits the bill. Their MT4 and MT5 platforms are robust, and I particularly appreciate the tight spreads on the ECN account which really help in keeping my trading costs down.
I'm always looking for platforms that can handle my high-volume trades without lag, and Sandai FX fits the bill. Their MT4 and MT5 platforms are robust, and I particularly appreciate the tight spreads on the ECN account which really help in keeping my trading costs down.
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2024-06-18 10:27
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ED Wood
more than one year
Their website is extremely basic, and it's unclear what products and services they offer. On top of that, their customer service is almost impossible to reach. I don't understand what the point of this trading platform is if they can't provide basic information or support. Honestly, I regret even considering Sandai as an option for my trades.
Their website is extremely basic, and it's unclear what products and services they offer. On top of that, their customer service is almost impossible to reach. I don't understand what the point of this trading platform is if they can't provide basic information or support. Honestly, I regret even considering Sandai as an option for my trades.
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2023-03-29 10:31
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