Score

1.18 /10
Danger

X Charter

New Zealand

1-2 years

Suspicious Regulatory License

High potential risk

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Quantity 41

Exposure

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Score

Regulatory Index0.00

Business Index4.46

Risk Management Index0.00

Software Index4.00

License Index0.00

The WikiFX Score of this broker is reduced because of too many complaints!
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Licenses

No valid regulatory information, please be aware of the risk

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

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Broker Information

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Company Name

X Charter (Pty) Ltd

Company Abbreviation

X Charter

Platform registered country and region

New Zealand

Company website

Company summary

Pyramid scheme complaint

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Warning: Low score, please stay away! 3
Previous Detection : 2024-11-10
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • The number of the complaints received by WikiFX have reached 34 for this broker in the past 3 months. Please be aware of the risk and the potential scam!

WikiFX Verification

Pyramid scheme complaint
Expose
Unable to Withdraw

I cannot withdraw money from the platform.

I have been using the Xcharter platform. On June 28, 2024, June 30, 2024, and July 8, 2024, I placed withdrawal requests. However, it has now been 13 days since my last request and the status is still 'pending'. Previously, I successfully withdrew money once. I kindly request assistance so that I can successfully withdraw my funds again. Thank you very much for your support.

2024-07-10 15:49
Scam

Scam exchange

I participated in the Forex market through X-Chartermarket, following the invitation of two scammers named Quốc Anh and the person referred to as the expert Nguyễn Thanh Tùng. Participating in this platform will involve trading indices (mainly Ger30, Us100), gold, oil, and international dividend-paying stocks. Due to my naivety, I lost nearly 10,000 USD here => That is the reason why I am writing this complaint to send to the platform and to let everyone be cautious of these individuals. The first time I joined with a capital of 1,000 USD, then the aforementioned individuals continuously requested an increase in capital (increasing to 3k, 5k, nearly 10k USD) and promised high profits. After several additional deposits, the total amount deposited was nearly 10,000 USD. The aforementioned individuals proposed to switch to a contract for managed trading based on the information provided by expert Tùng. CG Tùng also contributed 5,000 USD. After contributing capital for managed trading, the trades were executed based on signals from the London market. In the first afternoon of trading (on Thursday

2024-08-10 09:48
Severe Slippage

Automatic Simplification Scam of Swap Fees on Exchanges

After entering the automatic simplification swap order on the exchange, while the price chart is running, the buying and selling lines do not move; instead, they become increasingly simplified, leading to an increase in negative balance. Please note that the translation provided is based on the context provided by the original text. If there are specific terms or phrases that need to be accurately translated, additional information or clarification may be required.

2024-07-01 20:53
Unable to Withdraw

Unable to withdraw money

I deposited $3,000 and made a profit of over $150,000. Then they scammed me by sending an email saying I was eligible for a lucky draw winning 20,000 Tesla shares. When I tried to make my first withdrawal, my referrer said the order wasn't clear yet so I couldn't withdraw, and in reality, they only said it verbally without sending any email notification. After that, I closed the Tesla stock position and accepted a cut loss to clear the order. The next morning when I tried to withdraw again, the platform still did not approve it, and after a day or two, they sent an email saying that I had violated trade rights by cutting losses on the stock so they wouldn't allow me to withdraw. On Sunday morning, they faked an email from Binance Group saying I was lucky to receive 10 lots of BTC and 10 lots of ETH. Then they added orders to my account themselves and set very high purchase prices causing me to stop out. Overall, this platform has too many scams; they even intervened to delete MT5 history. There is no direct support staff on the platform; communication is only through the referrer. This is a 100% scam platform.

2024-07-11 17:47
Unable to Withdraw

Unable to withdraw money when the account balance is positive.

Dear all! I have been trading on X-Chacter Markets for about a month. At first, when I made the initial withdrawals, it was very fast. I have been trading for almost a month, and currently my account is still positive. However, when I tried to withdraw money afterwards, it was not successful. It has been a few days, and the status is still "processing." I asked for your support, and the exchange sent me an email stating that the withdrawal request has not been approved due to the misuse of the exchange's bonus to withdraw profits. I am writing here to ask for assistance from the supervisory authorities and everyone to help me retrieve my money from the account. I sincerely hope that you can give me some advice.

2024-07-04 17:50
Others

X Charertmarket Exchange is not transparent.

I participated in the Forex market through X-Chartermarket, following the invitation of employee Quốc Anh and a person called expert Nguyễn Thanh Tùng. Participating in this platform will involve trading indices (mainly Ger30, Us100), gold, oil, and international dividend-paying stocks. Due to my naivety, I lost nearly $10,000 on this platform. That is why I am writing this complaint to send to the platform and let everyone be cautious of these individuals. The first time I joined with a capital of $1,000, then the aforementioned individuals continuously requested capital increase (increasing to $3,000, $5,000, nearly $10,000) and promised high profits. After several additional deposits, the total amount deposited was nearly $10,000. The aforementioned individuals proposed to switch to a contract for managed trading based on the information provided by expert Tùng. Tùng also contributed $5,000. After contributing capital for managed trading, the trading followed price signals from the London market. In the first afternoon of trading (Friday, June 29), Tùng gave the signal: Buy 2.0 lots of cotton, immediately losing over $5,000 due to price difference (spread); 2 sell orders for Ger30, each order with 2.0 lots (total 4.0 lots), also lost over $2,000; to balance the negative sell orders for Ger30, Tùng continued to request Buy 2 Ger30 orders, each with 2.5 lots (total 5.0 lots). At noon on July 1st, the platform suddenly withdrew the bonus money from the account (nearly $41,000) => the account was burned. At this time, Tùng's trading signals had accumulated losses of nearly $14,000 (while only contributing $5,000). In the end, I lost nearly $10,000. After the incident, the individuals continued to request an additional deposit of $2,000 + trading 10 lots of gold. They promised to support me to receive $3,000 in insurance + financial support from expert Tùng + an additional $2,000 deposit. The total amount withdrawn was $11,000. I realized that I was trapped and deceived by these individuals and decided to terminate. I suffered the pain of losing nearly $10,000. Everyone, please be extremely cautious and stay away from this platform to avoid losing money.

2024-07-06 10:20
Unable to Withdraw

Cannot withdraw money

Each time a withdrawal order is made, the status "Processing" is kept and the withdrawal order is not approved. They even pretended to send an email to congratulate the investor on receiving a lucky draw prize for winning the stock, but in reality, this stock was automatically adjusted by the stock exchange at a high price and growth with heavy losses to easily burn the account. . Manually raise the gold spread to over 10 prices. Self-administering orders to buy stocks to set customers up for very heavy losses. When customers cut losses, they send an email stating that the customer violated commercial rights because they cut losses on stocks, a very unreasonable reason. In general, any withdrawal order will not be approved. And there are many other Scam acts, this XC floor has personally intervened in customer accounts. This floor has a lot of strange behavior, they have completely interfered with MT5, I have followed and recorded a lot of evidence, it is a cunning scam floor.

2024-06-30 20:44
Scam

Simple SCAM turning into CRIMINAL conduct

Let me tell a complete story about the criminal practices of the X Charter Broker. Since X Charter Broker contacted me, I had to go through five weeks of this ordeal. They lured me in, promising a great future, and gave me VIP status that included matching my deposits and low fees. They let me withdraw some money to ensure that everything works as it should. After five days of light trading, my account disappeared from their site including the MT5 Platform. My initial deposit was $18,800 with open trades that could be profitable in the two days. Not knowing what to do, I turned to the help of case. Oh boy, was I wrong? After my exposure, agents who introduced themselves unacceptable offers to reinstate my account with only $15,000. They want me to move my complaint to a different Broker which happened to have the same name but have nothing in common with the original broker. They promised me to return the money if I did what they suggested me to do.   Also, all communication on Telegram was deleted when I refused to accept. Time went by and they let me open a new account (924376) with the original balance of $18,800 with the condition to keep it for at least 15 days and make trade once a day. After that period, I have been promised, to be able to withdraw money.  At this time no favors, no matching deposits, and no defined slippage. On June 10th, I received a message that X Charter was working on an upgrade of services, and all accounts needed to be reinstated. I contacted X Charter’s Support. Designated agent Le Phuc Hoang sent me a link to the Chrome Extension application to make my account work. This link to the application could not be for an unknown reason reinstated so he had to install it by himself by using an Ultra View application. He not only installed that application but also compromised my private access to my account and resolved the case for acc.923570 without my permission. I let him know that I knew what he did but he didn't express any reaction. My account 924376 was working again so I didn’t ask more questions, just waiting for the last day of the agreement to be able to withdraw my money to the bank. Two days later June 12th, my account was terminated again including the communication. The day after breaking into my account, I received notice from my newly established trading account support about several attempts to break in. Such a coincidence? Do not ever talk to them open an account and deposit money. These criminals need to be stopped.  

2024-06-13 19:16
    X Charter · Company summary
    Broker NameX Charter
    Registered CountryNew Zealand
    Founded Year2023
    RegulationASIC (revoked)
    Market InstrumentsForex, commodities, stocks, cryptocurrencies
    Account TypesStandard, Standard Cent, Raw Spread, Zero, Pro
    Minimum Deposit$200
    Maximum Leverage1 : Unlimited
    SpreadsAs low as 0 pips
    Trading PlatformsMetaTrader 4, MetaTrader 5, X Charter Trading App
    Deposit & WithdrawalMultiple payment methods including Mastercard, Visa, Skrill, Neteller, Perfect Money, UnionPay
    Customer SupportEmail(support@x-charter.com), phone(+27 87 012 6177)

    Overview of X Charter

    X Charter, established in New Zealand in 2023, offers access to popular trading assets including forex, commodities, stocks, and cryptocurrencies through user-friendly trading platforms like MetaTrader 4 and 5, X Charter app to traders of all experience levels. However, traders may find drawbacks in the limited educational resources and research tools provided.

    Overview of X Charter

    Is X Charter Legit?

    X Charter holds an Appointed Representative (AR) under license no. 001308821, authorized by ASIC in Australia. However, its current status is revoked.

    Is X Charter Legit?

    Pros and Cons

    ProsCons
    Popular trading assetsLack of educational resources
    Multiple payment methodsLimited research tools
    User-friendly trading platforms including MT4/MT5
    Its In-house trading app offered
    Leverage unlimited

    Pros:

    1. Popular Trading Assets: X Charter offers a wide selection of trading assets, spanning across various markets such as forex, commodities, stocks, and cryptocurrencies. This breadth of assets allows traders to diversify their portfolios and capitalize on different market opportunities.
    2. Multiple Payment Methods: X Charter supports multiple payment methods, including Mastercard, Visa, Skrill, Neteller, Perfect Money, and UnionPay. This variety of payment options enhances convenience for traders, allowing them to choose the method that best suits their preferences and needs.
    3. User-Friendly Trading Platforms: X Charter provides user-friendly trading platforms, including MetaTrader 4 (MT4) and MetaTrader 5 (MT5).
    4. Its In-house trading app offered : X Charter also offers its proprietary trading app called Charter Trading App for traders to trade on the go.
    5. Leverage Unlimited: Unlimited leverage appeals to some traders for its potential to amplify profits

    Cons:

    1. Lack of Educational Resources: One notable drawback of X Charter is the limited availability of educational resources.
    2. Limited Research Tools: X Charter has limited research tools available for traders to conduct in-depth market analysis and make informed trading decisions.

    Market Instruments

    X Charter offers four classes of trading assets, providing traders with access to over 1000 instruments across various markets.

    Forex (foreign exchange) constitutes a significant portion of the available assets, allowing traders to speculate on the price movements of currency pairs from major, minor, and exotic currency markets.

    Additionally, traders can engage in commodity trading, encompassing a broad spectrum of commodities such as precious metals like gold and silver, energies like oil and natural gas, as well as agricultural products like wheat and corn.

    The platform also offers opportunities for trading stocks, enabling investors to buy and sell shares in publicly listed companies from around the world.

    Moreover, X Charter facilitates trading in cryptocurrencies, including popular digital assets like Bitcoin, Ethereum, and Ripple, among others.

    Market Instruments

    Account Types

    For regular traders, the Standard and the Standard Cent are provided. Both accounts feature competitive trading conditions with minimal deposit requirements, which vary based on the chosen payment system.

    The Standard account provides access to a wider range of instruments, including forex, metals, cryptocurrencies, energies, stocks, and indices, offering spreads starting from 0.2 pips and operates without commissions. Traders can benefit from unlimited leverage and position counts, with a maximum lot size of 200 during peak hours (7:00 - 20:59 GMT+0) and 60 during off-peak hours.

    The Standard Cent account, while more focused on forex and metals trading, maintains similar conditions. It features slightly higher spreads starting from 0.3 pips, also without commissions. This account type allows for a maximum of 1000 open positions with a consistent maximum lot size of 200.

    Both account types share several key features, including a minimum lot size of 0.01, 0% hedged margin, 60% margin call, and 0% stop out level. They also offer market execution and swap-free options.

    Standard Accounts

    For professional traders, three tailored accounts are on offer: Raw Spread, Zero, and Pro. Each account requires a minimum deposit of $200, providing accessibility to a wide range of traders.

    The Raw Spread and Zero accounts feature spreads starting from 0 pips, while the Pro account offers spreads from 0.1 pips. Commission structures vary, with the Raw Spread account charging up to $3.50 per side per lot, the Zero account charging from $0.2 per side per lot, and the Pro account operating commission-free.

    All three accounts provide unlimited leverage and access to a comprehensive selection of instruments, including forex, metals, cryptocurrencies, energies, stocks, and indices. They offer flexible trading conditions with a minimum lot size of 0.01 and a maximum lot size of 200 during peak hours (7:00 - 20:59 GMT+0) and 60 during off-peak hours (21:00 - 6:59 GMT+0).

    The platform allows for unlimited positions, implements a 0% hedged margin, sets a 30% margin call, and features a 0% stop out level. Order execution is primarily market-based, with the Pro account offering instant execution for most instruments except cryptocurrencies. Additionally, all accounts provide the option for swap-free trading.

    Professional Accounts

    How to Open an Account?

    To open an account with X Charter, follow these concrete steps:

    1. Visit the X Charter website: Go to the official website of X Charter using a web browser on your computer or mobile device.
    2. Click on “Register”: Look for the “Register” button on the homepage of the X Charter website and click on it.
    3. Fill out the registration form: Complete the registration form with accurate personal information, including your full name, email address, phone number, and country of residence.
    4. Verify your email: After submitting the registration form, check your email inbox for a verification message from X Charter. Click on the verification link provided in the email to verify your email address.
    5. Complete identity verification: Follow the instructions provided by X Charter to complete the identity verification process. This may involve uploading scanned copies of your identification documents, such as a passport or driver's license, as well as proof of address documents.
    6. Fund your account: Once your identity has been verified, you can fund your X Charter account using one of the available payment methods, such as bank transfer or credit/debit card. Follow the instructions provided on the X Charter platform to deposit funds into your account and start trading.
    How to Open an Account?

    Leverage

    X Charter offers a maximum leverage of 1:Unlimited, providing traders with significant flexibility in their trading positions. With leverage, traders can amplify their market exposure compared to their initial investment, potentially increasing both profits and risks. A leverage ratio of 1:Unlimited means that there is no upper limit to the leverage offered by X Charter.

    Spreads & Commissions

    X Charter offers a range of spreads and commissions across its various account types.

    The Standard account typically features spreads starting from 0.2 pips with no commission charges, making it a suitable option for traders who prioritize low transaction costs.

    Conversely, the Raw Spread account boasts the lowest spreads, starting from 0 pips, but imposes a fixed commission of up to $3.50 each side per lot. This account type may appeal to traders who are willing to pay a commission in exchange for tighter spreads.

    The Zero account, on the other hand, offers zero spreads on the top 30 instruments but charges a commission starting from $0.2 each side per lot. This account type might be attractive to traders seeking zero spreads with competitive commission rates.

    Lastly, the Pro account combines competitive spreads starting from 0.1 pips with no commission charges, making it suitable for traders who prioritize low spreads and instant execution without commission fees.

    Trading Platform

    in terms of trading platforms, X-Charter gives three choices: MetaTrader 4, MetaTrader 5 and XCharter trading app.

    MetaTrader 4

    X-Charter Markets provides traders with access to the renowned MetaTrader 4 (MT4) platform, a powerful and versatile solution for CFD trading across various financial instruments. This industry-standard platform is offered free of charge and is optimized for trading currency pairs and other CFD products. MT4's robust features and intuitive interface cater to both novice and experienced traders, providing a comprehensive toolkit for navigating the financial markets. Enhancing its accessibility, the platform is available for download on both the App Store and Android devices, allowing traders to manage their portfolios and execute trades seamlessly across multiple devices. This mobile compatibility ensures that X-Charter Markets' clients can stay connected to the markets and capitalize on trading opportunities anytime, anywhere.

    MetaTrader 4

    MetaTrader 5

    X-Charter Markets offers traders access to the MetaTrader 5 platform, a sophisticated and versatile trading solution for CFD trading across various financial instruments. This powerful platform, provided free of charge, enables users to engage in currency pair trading and execute trades on a wide array of other CFD products. MetaTrader 5's advanced features and user-friendly interface make it an ideal choice for both novice and experienced traders seeking a comprehensive tool to navigate the dynamic world of financial markets.

    Trading Platform

    XCharter Trading App

    X-Charter also distinguishes itself by offering its own proprietary trading application, the XCharter Trading App.

    Deposit & Withdrawal

    X Charter offers a variety of payment methods to accommodate the various needs of its traders. Accepted payment methods include Mastercard, Visa, Skrill, Neteller, Perfect Money, and UnionPay. These widely recognized payment options provide traders with flexibility and convenience when depositing funds into their trading accounts. Whether traders prefer using debit/credit cards, e-wallets, or bank transfers, X Charter ensures a friendly deposit process for its clients.

    The minimum deposit required to open an account with X Charter varies depending on the chosen payment method and account type. For the Standard and Standard Cent accounts, the minimum deposit depends on the selected payment system, allowing traders to choose the most suitable option based on their preferences and budget. On the other hand, the Raw Spread, Zero, and Pro accounts require a minimum deposit of $200, providing traders with a straightforward entry point into the trading platform regardless of the chosen account type.

    Deposit & Withdrawal

    Customer Support

    X Charter provides customer support via email at support@x-chartermarkets.comand through phone assistance at (239) 555-0108. Additionally, their physical address is 4140 Parker Rd., Allentown, New Mexico 31134.

    This multi-channel approach allows traders to reach out for assistance regarding account-related inquiries, technical issues, or general support. By offering both online and offline support options, X Charter ensures accessibility and responsiveness to its clients' needs, fostering a positive customer experience and enhancing trust and satisfaction with their services.

    Customer Support

    Conclusion

    In conclusion, X Charter emerges as a good choice for traders, featuring user-friendly trading platforms as well as tailored account options, and it targets traders of all experience levels. However, the platform may benefit from further enhancing its offerings, such as educational resources and research tools, to better support traders in their trading journey.

    FAQs

    What account types does X Charter offer?

    X Charter offers Standard, Standard Cent, Raw Spread, Zero, and Pro accounts.

    What trading platforms are available on X Charter?

    X Charter provides access to MetaTrader 4, MetaTrader 5, and its proprietary X Charter Trading App.

    Does X Charter offer customer support?

    Yes, X Charter offers customer support via email and phone assistance.

    News

    ExposureExposing X Charter: A Victim's Tale of Deception and Fraud

    Unsuspecting individuals can easily fall prey to the deceitful tactics of unscrupulous brokers. Among the myriad of fraudulent entities lurking in the shadows, X Charter stands as a glaring example of betrayal and deception, leaving a trail of shattered dreams and financial ruin in its wake.

    WikiFX
    2024-05-29 17:45
    Exposing X Charter: A Victim's Tale of Deception and Fraud

    User Reviews

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    User comment

    4

    Comments

    Write a review

    Theanh1482
    3-6months
    Tôi tham gia sàn Forex qua sàn X-Chartermarket theo chèo kéo, mời gọi của hai thằng lừa đảo là nhân viên Quốc Anh và người được gọi là chuyên gia Nguyễn Thanh Tùng Tham gia vào sàn này sẽ giao dịch chỉ số (chủ yếu Ger30, Us100); vàng, dầu, cổ phiếu quốc tế hưởng cổ tức. Vì sự nhẹ dạ, cả tin mà tôi đã mất hết số tiền gần 10.000 USD tại đây => Đó là lý do tôi viết khiếu nại này gửi đến sàn và để mọi người biết thông tin cảnh giác với các đối tượng này Lần đầu tôi tham gia với số vốn 1.000 usd, sau đó các đối tượng nêu trên liên tục yêu cầu tăng vốn (tăng lên 3k, 5k, gần 10k usd) và hứa hẹn lợi nhuận cao. Sau nhiều lần nạp thêm, tổng số tiền nạp vào gần 10.000usd Các đối tượng nêu trên đề xuất chuyển sang hợp động ủy thác đánh chuyển gia theo thông tin của chuyên gia Tùng. CG Tùng cùng góp vốn 5.000usd Sau khi góp cùng vốn để ủy thác giao dich, giao dịch chuyển giá theo tín hiệu từ sàn London. Ngay trong buổi chiều đánh chuyển giá đầu tiên (thứ
    Tôi tham gia sàn Forex qua sàn X-Chartermarket theo chèo kéo, mời gọi của hai thằng lừa đảo là nhân viên Quốc Anh và người được gọi là chuyên gia Nguyễn Thanh Tùng Tham gia vào sàn này sẽ giao dịch chỉ số (chủ yếu Ger30, Us100); vàng, dầu, cổ phiếu quốc tế hưởng cổ tức. Vì sự nhẹ dạ, cả tin mà tôi đã mất hết số tiền gần 10.000 USD tại đây => Đó là lý do tôi viết khiếu nại này gửi đến sàn và để mọi người biết thông tin cảnh giác với các đối tượng này Lần đầu tôi tham gia với số vốn 1.000 usd, sau đó các đối tượng nêu trên liên tục yêu cầu tăng vốn (tăng lên 3k, 5k, gần 10k usd) và hứa hẹn lợi nhuận cao. Sau nhiều lần nạp thêm, tổng số tiền nạp vào gần 10.000usd Các đối tượng nêu trên đề xuất chuyển sang hợp động ủy thác đánh chuyển gia theo thông tin của chuyên gia Tùng. CG Tùng cùng góp vốn 5.000usd Sau khi góp cùng vốn để ủy thác giao dich, giao dịch chuyển giá theo tín hiệu từ sàn London. Ngay trong buổi chiều đánh chuyển giá đầu tiên (thứ
    Translate to English
    2024-08-10 09:48
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    FX1744648357
    more than one year
    Low spreads here are great—much better than those of many big brokers I've used, like Exness and eToro. Because it gives me endless leverage, it also gives me unlimited options, which is very exciting! Also, X Charter provides amazing customer service.
    Low spreads here are great—much better than those of many big brokers I've used, like Exness and eToro. Because it gives me endless leverage, it also gives me unlimited options, which is very exciting! Also, X Charter provides amazing customer service.
    Translate to English
    2024-07-30 13:52
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