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Company Name
Chugin Securities Co., Ltd.
Company Abbreviation
Chugin
Platform registered country and region
Japan
Company website
Company summary
Pyramid scheme complaint
Expose
The money in BOC Securities cannot be withdrawn, customer service is locked, suspected fraud
Unable to withdraw and require to pay tax. After that, it requires to pay margin and still cannot pass after that. It ask you to keep depositing and deny the withdrawal by various reason.
Keep saying that my account has many problems and ask me to pay. They promise many times to withdraw instantly, but it is never implemented. Suspect of fraud.
Unable to withdraw. I have been deiceived for 100000RMB. I just want my principle back, but the customer service blocked me.
The money in the account cannot be withdrawn, the customer service is locked and cannot be contacted, suspected fraud,
The customer service makes an appointment for a new person to deposit 200,000. If it is not fully deposited, it will not be up to the requirement and will not allow to withdraw. I ask customer service if I can withdraw when I do not meet the requirements. The customer service ignored me and blocked me.
I hope that relevant department can handle this matter. I follow the requirement step by step so why can't I make withdrawal. I hope an mediation and a reasonble explaination.
Suspected to be fraud. Unable to withdraw. Withdrawal was rejected by customer service and the customer service does not respond.
Chugin does not allow to withdraw and the customer service is pretty cocky. I had report the case. Please solve it ASAP
I had believed their promises initially only to be disappointed in the end. Their customer relationship zero and they are very rude. When I could not withdraw my profits, I complained to the customer support team and I was assured that it was being reviewed. Weeks after and still nothing to that effect. I wasn't comfortable so i decided to move all my investments out this time around to somewhere better but they quickly suspended my account. I was left helpless till fintrack/org assisted with the release of my stuck funds from Chugin Securities. If you ask my advice, Stay away from this platform.
Key Information | Details |
Company Name | Chugin Securities Co., Ltd. |
Years of Establishment | 15-20 years |
Headquarters | Okayama, Japan |
Office Locations | Several cities in Japan |
Regulation | Financial Services Agency |
Tradable Assets | Stocks, Bonds, Currencies, Derivatives, ETFs, Cryptocurrencies |
Account Types | Standard Account, Premium Account, VIP Account |
Minimum Deposit | N/A |
Leverage | Up to 1:1000 |
Spread | From 0.01 pips |
Deposit/Withdrawal Methods | Wire transfer, Bank transfer, Cash |
Trading Platforms | MetaTrader 4 |
Customer Support Options | Phone, Fax, Physical Address |
Chugin Securities Co., Ltd. is a long-established Japanese financial broker founded 15-20 years ago. Headquartered in Okayama, Japan, the company operates in several cities within the country. It is regulated by the Financial Services Agency (FSA) of Japan, ensuring compliance with industry standards. Chugin Securities offers a range of financial services, including securities trading, investment advice, asset management, foreign exchange trading, derivatives trading, and limited cryptocurrency trading.
Clients can choose from three account types - Standard, Premium, and VIP, each with distinct features and leverage options of up to 1:1000 on Forex. Chugin Securities utilizes the sole platform of MetaTrader 4. Chugin Securities provides customer support primarily through its Call Center, which can be used through phone lines, fax, and physical appointments.
Chugin Securities Co., Ltd. operates under the regulatory oversight of the Financial Services Agency (FSA) of Japan. The company holds a Retail Forex License with license number China Finance Bureau Director (Kinsho) No. 6. This license allows Chugin Securities to engage in retail foreign exchange trading services within the Japanese financial market. The regulatory authority, the FSA, is responsible for overseeing and monitoring the activities of financial entities to ensure compliance with applicable laws and regulations.
A Retail Forex License is a type of regulatory authorization that permits financial brokers like Chugin Securities to offer foreign exchange trading services to retail clients. This license restricts the company's forex trading activities to individual retail traders rather than institutional clients. The advantage of this specific regulation is that it allows Chugin Securities to provide retail traders with access to the foreign exchange market, enabling them to trade various currency pairs. Retail forex traders can engage in leveraged trading, potentially magnifying their gains or losses with a limited initial investment.
Chugin Securities Co., Ltd. is a regulated brokerage authorized by the Financial Services Agency (FSA) of Japan. The company offers a range of financial services, including securities trading, investment advice, asset management, foreign exchange trading, derivatives trading, and limited cryptocurrency trading. Clients have the option to choose from three account types each with varying leverage options. With high leverage ratios, traders have the potential to amplify their positions with limited initial investment. Moreover, Chugin Securities provides multiple customer support channels, ensuring clients can easily access assistance and information.
Chugin Securities' main website appears to have been inactive since February 2021, raising concerns about its current status or online accessibility. The absence of an international website may limit accessibility for non-Japanese clients. While the company offers limited cryptocurrency trading, it may not provide a comprehensive range of digital assets for clients seeking broader opportunities. The lack of email support may be inconvenient for clients who prefer this communication method for certain inquiries.
Pros | Cons |
Regulated by FSA | Limited cryptocurrency options |
Diverse range of financial services | No email support |
Multiple account types | Inactive website since Feb 2021 |
High leverage on Forex |
As of February 2021, it appears that Chugin Securities Co., Ltd.'s website is no longer operational, suggesting that it might be inactive or offline. There is a secondary website, however, it is only in Japanese and appears to only cater to Japanese customers, suggesting they are no longer servicing international clientele. This greatly limits the access of Chugin Securities services to its international clients.
Chugin Securities Market Instruments include securities trading, foreign exchange trading, derivative trading, and cryptocurrency trading. The specifics of each instrument are as follows:
Securities: Chugin Securities offers clients the opportunity to trade a wide range of securities, providing access to various stocks and bonds from global markets.
Forex: Chugin Securities enables clients to participate in the forex market, trading major currency pairs and taking advantage of the potential for profit from fluctuations in exchange rates.
Derivatives: The company offers derivatives trading, allowing clients to speculate on price movements of various financial instruments without owning the underlying asset.
Cryptocurrency: Chugin Securities provides limited cryptocurrency trading, offering clients the ability to trade popular digital assets like Bitcoin, Ethereum, and Litecoin.
The following is a table that compares Chugin Securities to competing brokerages:
Broker | Market Instruments |
Chugin Securities | Securities, Forex, Derivatives, Cryptocurrency |
Alpari | Forex, Metals, Energies, Cryptocurrencies, Indices, Shares |
HotForex | Forex, Metals, Energies, Cryptocurrencies, Indices, Shares, Bonds |
IC Markets | Forex, Metals, Energies, Cryptocurrencies, Indices, Shares, Bonds, Futures |
RoboForex | Forex, Metals, Energies, Cryptocurrencies, Indices, Shares, ETFs, Cryptocurrency CFDs |
Chugin Securities offers three account types: Standard Account, Premium Account, and VIP Account. Specifics are as follows:
Standard Account: Chugin Securities offers a Standard Account with a minimum deposit of $100, allowing clients to access securities trading, foreign exchange trading, derivatives trading, and limited cryptocurrency trading. The account offers leverage up to 1:200 on Forex and features competitive spreads starting from 0.1 pips. There are no commissions associated with this account type, making it suitable for traders seeking straightforward trading conditions.
Premium Account: The Premium Account requires a higher minimum deposit of $2,000 and provides clients with enhanced benefits. Traders can enjoy higher leverage of up to 1:500 on Forex and tighter spreads starting from 0.05 pips. Similar to the Standard Account, there are no commissions associated with this account type. The Premium Account caters to traders with a more substantial initial investment, seeking improved trading conditions and potentially greater opportunities.
VIP Account: Chugin Securities offers a VIP Account, designed for high-net-worth individuals and institutional clients. The VIP Account demands a minimum deposit of $50,000, granting traders access to the highest leverage of up to 1:1000 on Forex and ultra-tight spreads starting from 0.01 pips. Like the other account types, there are no commissions charged. The VIP Account is tailored for sophisticated traders seeking premium trading conditions and increased potential for gains.
Account Type | Minimum Deposit | Leverage on Forex | Spreads | Commissions |
Standard | $100 | Up to 1:200 | From 0.1 pips | None |
Premium | $2,000 | Up to 1:500 | From 0.05 pips | None |
VIP | $50,000 | Up to 1:1000 | From 0.01 pips | None |
As it stands, there is no notable information about the account creation process online. As per general Japanese financial facility practices, it can be assumed that further information on how to make an account can be found by calling the customer service center and making an appointment with the physical address.
Chugin Securities offers varying minimum deposit rates for its account types. The Standard Account requires a minimum deposit of $100, while the Premium Account demands a higher deposit of $2,000. For those seeking exclusive benefits and premium trading conditions, the VIP Account requires a substantial minimum deposit of $50,000. These minimum deposit rates cater to traders with different risk appetites and investment capabilities, allowing them to choose an account that aligns with their financial goals.
Chugin Securities offers leverage options for traders across different market instruments. For Forex trading, the company provides leverage of up to 1:1000, allowing traders to control larger positions with a relatively smaller initial investment.
The leverage ratios vary for other market instruments, with indices offering up to 1:200, commodities up to 1:100, stocks up to 1:20, and cryptocurrencies up to 1:5.
Here is another comparative table:
Broker | Forex | Indices | Commodities | Stocks | Cryptocurrencies |
Chugin Securities | Up to 1:1000 | Up to 1:200 | Up to 1:100 | Up to 1:20 | Up to 1:5 |
Alpari | Up to 1:1000 | Up to 1:500 | Up to 1:500 | Up to 1:20 | Up to 1:5 |
HotForex | Up to 1:1000 | Up to 1:500 | Up to 1:400 | N/A | Up to 1:5 |
IC Markets | Up to 1:500 | Up to 1:200 | Up to 1:500 | N/A | Up to 1:5 |
RoboForex | Up to 1:2000 | Up to 1:1000 | Up to 1:1000 | N/A | Up to 1:5 |
Chugin Securities provides competitive spreads for traders across its offered market instruments. For Forex trading, the spreads start as low as 0.1 pips for the Standard Account, 0.05 pips for the Premium Account, and 0.01 pips for the VIP Account.
Chugin Securities offers various deposit and withdrawal methods for its clients. The available methods include wire transfer, bank transfer, and cash deposits. However, specific details on associated fees for withdrawals are not provided on the new website.
Chugin Securities offers the MetaTrader 4 (MT4) trading platform, known for its user-friendly interface and extensive features.
When compared to Alpari, HotForex, IC Markets, and RoboForex, Chugin Securities, the range of available trading platforms are as follows:
Broker | Trading Platforms |
Chugin Securities | MetaTrader 4 (MT4) |
Alpari | MetaTrader 4 (MT4), MetaTrader 5 (MT5), Alpari International |
HotForex | MetaTrader 4 (MT4), MetaTrader 5 (MT5) |
IC Markets | MetaTrader 4 (MT4), MetaTrader 5 (MT5), cTrader, WebTrader |
RoboForex | MetaTrader 4 (MT4), MetaTrader 5 (MT5), R Trader, cTrader |
Chugin Securities offers customer support through phone assistance and in-person visits to their office in Okayama City.
Type of Customer Support | How to Reach It |
Phone Support | 086-235-3441 (business hours only) |
Fax | 086-212-0262 |
In-Person Support | Chugin Ekimae Building, 2-5 Honmachi, Kita-ku, Okayama City, Okayama Prefecture |
Based on available customer feedback, Chugin Securities has received mixed reviews. Some clients have expressed dissatisfaction with the company's withdrawal process, stating delays and difficulties in accessing their funds. Others have criticized customer support, mentioning unresponsiveness and unhelpful interactions. On the other hand, there are positive comments about the trading conditions offered, with clients appreciating competitive spreads and leverage options.
Chugin Securities, a regulated financial broker, operates in the financial industry with a focus on securities trading, investment advice, asset management, foreign exchange trading, derivatives trading, and limited cryptocurrency trading. The availability of MetaTrader enhances the trading experience for clients, providing a user-friendly interface and advanced tools for analysis and automated trading.
While the company is subject to regulation by the Financial Services Agency, customer feedback indicates a mixed experience, with some clients expressing dissatisfaction with withdrawal delays and customer support. Despite these aspects, positive comments highlight the appealing trading conditions offered by Chugin Securities. Finally, the lack of an English website alienates international customers.
Q: What services does Chugin Securities offer?
A: Chugin Securities provides securities trading, investment advice, asset management, foreign exchange trading, derivatives trading, and limited cryptocurrency trading.
Q: Is Chugin Securities regulated?
A: Yes, Chugin Securities is regulated by the Financial Services Agency of Japan.
Q: What trading platforms are available?
A: The company offers the MetaTrader 4 (MT4) trading platform.
Q: How can customers contact support?
A: Customers can get support through phone or in-person visits at their office.
Q: What are the leverage options for Forex trading?
A: The leverage for Forex trading is up to 1:1000.
Q: What is the minimum deposit for the Standard Account?
A: The minimum deposit for the Standard Account is $100.
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