Score

5.88 /10
Average

Swissquote

Hong Kong

10-15 years

Regulated in Hong Kong

Leveraged foreign exchange trading

High potential risk

AAA

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Comparison

Quantity 30

Exposure

Time Machine
Website

Score

Regulatory Index6.54

Business Index8.26

Risk Management Index0.00

Software Index5.89

License Index6.54

The WikiFX Score of this broker is reduced because of too many complaints!
Time Machine
Website

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

open now

Broker Information

More

Company Name

Swissquote Asia Limited

Company Abbreviation

Swissquote

Platform registered country and region

Hong Kong

Company website

Company summary

Pyramid scheme complaint

Expose

Check whenever you want

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WikiFX Risk Alerts 2
Previous Detection : 2024-11-10
  • The number of the complaints received by WikiFX have reached 29 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • The current information shows that this broker does not have a trading software. Please be aware!

WikiFX Verification

Swissquote · Benchmark
Average transaction speed(ms)
290.5 Great
The highest transaction speed(ms)
244
The highest speed of opening positions(ms)
244
The highest speed of closing position(ms)
261
The lowest speed of opening positions(ms)
1538 Good
The lowest speed of closing position(ms)
571 Great
Ranking: 14 / 128
Test user 703
Transactions 1,645
Ocuppied margin $8,338,397 USD
Data Source WikiFX Data provide
Updated: 2024-11-08 01:11:00
Pyramid scheme complaint
Expose
Resolved

Unable to withdraw

I opened an account on Swissquote in July, 2018 via an IB, depositing $2,000. And now there is $2,033 in my account. I am so busy so I don't have enough time to trade. I wanna withdraw funds. But the IB hasn't replied to me after I had communicated with her. My agent is Fang Fu.

2021-02-06 12:28
Scam

Be careful! The client manager is not regulated and can change the bank rules at will!

Third-party transfer is supported when opening an account. It's kind of friendly to begin with. After all the funds were deposited, their attitude changed quickly. Third-party transfers are no longer supported. The transfer I am talking about here is the transfer to a third-party personal account, not risk funds or transfer to other trading platforms and not even money laundering. And its official website so far says it supports third-party transfers. I'm still a frequent trader. But the client manager directly announced that it does not support or provide third-party transfer services, and refused to give a reason. Be careful, everyone: Swissquote's client managers can set their own rules and are not bound by Swissquote's rules. Even complaining does not solve the problem. This shows that the bank manager defaults that the client manager can not abide by the bank's rules and not give any reason to restrict the user's account functions. It is very convenient when the money goes in, but it is too difficult to withdraw the money. I contacted with the customer service manager, but there was no answer at all. This bank is totally dishonest and ride roughshod over its clients, and the client manager is very rude.. Like others such as Interactive Brokers and XM, all emails are 100% replied and they are very honest and professional. At least, they respect clients. Swissquote is the most arrogant and rude platform I have ever traded with. It's self-destructive for them to be dishonest and bully customers.

2023-07-18 15:17
    Swissquote · Company summary
    Basic Information
    Registered Country/Region Hong Kong
    Company Name Swissquote Asia Limited
    Founding Time 1996
    Minimum Deposit $1000
    Maximum Leverage N/A
    Minimum Spreads From 0.1 pips
    Trading Platform MT4 & MT5 Trading Platform
    Demo Account Available
    Trading Assets Currency Pairs, Precious Metals
    Payment Methods N/A
    Customer Support Telephone & Email Support

    General Information

    Swissquote Asia Limited is a wholly owned subsidiary of Swissquote Bank Ltd, which is Switzerlands leading online financial and trading services bank and a global leading in forex, providing banking services to both individual and institutional clients in more than 120 counties.

    Swissquote Asia Limited is licensed by the Hong Kong Securities and Futures Commission (SFC), with License No. AZV127.

    Products & Services

    With the Swissquote platform, over currency pairs can be traded. Investors can trade forex convenient online 24 hours, 5 days a week. Besides a series of CFD products on stock, indices, commodities, and bonds are also available.

    Account Types

    Swissquote offers four account types for professional traders. They differ in the size of the minimum deposit, the type/level of the spread, and the minimum trade size.

    A standard account with a minimum trade size of 0.01 lot. Deposit – US$1,000, leverage - up to 1:100, spread - from 1.7 pips.

    The Premium is its most popular trading account with a minimum trade size of 0.1 lot. Deposit - US$10,000, leverage - up to 1:100, spread - from 1.4 pips.

    The Prime is a trading account for institutional managers and other large traders, where the minimum trade size is 1 lot. Deposit - US$50,000, leverage - up to 1:100, spread - from 1.1 pips.

    A professional account, where the deposit, minimum trade size, leverage and spread are set individually.

    account-types
    account-types

    Trading Platform

    Three trading platforms are provided, including Advanced Trader, MetaTrader 4 MetaTrader 5 trading platform.

    trading-platform
    表格 描述已自动生成

    Deposit & Withdrawal

    There are two options for depositing and withdrawing money: bank transfer and bank cards (Visa and Mastercard). Swissquote allows withdrawals of funds only at the specific request of the client and does not have electronic systems in the list of methods. The commission for withdrawing money depends on the region to which the transfer is made, as well as on the selected withdrawal method.

    When withdrawing to Visa and Mastercard bank cards, crediting occurs instantly or within two hours from Monday to Friday from 8:00 to 22:00 CET.

    Customer Support

    If clients have any inquiries or trading-related issues, they can get in touch with Swissquote through the following contact channels:

    l Phone numbers: +41 44 825 88 88, 0848 25 88 88

    l Email: fx@swissquote.com,

    l Online Chat

    l A feedback Form

    l Make an application for an online meeting

    Deposit & Withdrawal

    User Reviews

    Lets say what users say:

    Mary Snaith

    7th June 2022

    Swissquote service level and quality are pretty good, I trade EUR/USD, the spreads are relatively high compared to other brokers. And, nevertheless, there are new challenges ahead. Anyway, so you can trade.

    John

    22 March 2022

    Swissquotes trading platform is lightning-fast. The order execution leaves no one cold, and there are no screw-ups. Everything is on another level here and you can trade freely like a real race.

    Judy Bell

    12 July 2022

    If you don't have money to burn, you can practice using virtual currency. For this, a free practice account should be opened on the site. The broker does not compensate for commissions charged by third parties.

    News

    NewsSwissquote Launches US Congressional Trader in Themes Trading

    Swissquote introduces the US Congressional Trader, providing insights into the stock trading activities of US congress members. Explore thematic investments with greater transparency.

    WikiFX
    2024-10-21 15:07
    Swissquote Launches US Congressional Trader in Themes Trading

    NewsSwissquote updated its mobile app

    Swissquote recently released an update for its mobile app, enhancing the user experience and functionality.

    WikiFX
    2024-04-16 17:59
    Swissquote updated its mobile app

    NewsSwissquote Extends UEFA Partnership

    Swissquote extends UEFA partnership, aiming to enhance its brand and connect with a wider European audience through football.

    WikiFX
    2024-02-28 18:09
    Swissquote Extends UEFA Partnership

    NewsSwissquote launched its new website

    Swissquote, a well-known broker, has unveiled its new website. The website swissquote.com now features a new design, navigation, and various upgrades to improve the Swissquote customer experience and continue to bring in financial possibilities.

    WikiFX
    2024-02-14 17:49
    Swissquote launched its new website

    User Reviews

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    User comment

    10

    Comments

    Write a review

    交易员招募
    more than one year
    瑞讯目前开通了CNY入金,CNY入金是银行对银行,同名转账,即付款人是自己的名字,收款人也是自己的名字,自己给自己转账,这个过程好比国内你从自己的工行卡转账到自己的建行卡一样,都是自己名下的账户,只是银行不同而已,CNY入金,在线支付的是CNY,到瑞讯账户的是USD
    瑞讯目前开通了CNY入金,CNY入金是银行对银行,同名转账,即付款人是自己的名字,收款人也是自己的名字,自己给自己转账,这个过程好比国内你从自己的工行卡转账到自己的建行卡一样,都是自己名下的账户,只是银行不同而已,CNY入金,在线支付的是CNY,到瑞讯账户的是USD
    Translate to English
    2024-02-26 18:53
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    Vx_Forex813
    more than one year
    资金安全有保障, 瑞士最大且唯一一家上市外汇银行, 单个账户享受十万瑞郎保障计划,在当前大离岸监管时代背景下, 银行机构是比较安全的。 FINMA也是目前中国大陆客户唯一能够享受到有资金安全保障的机构!!
    资金安全有保障, 瑞士最大且唯一一家上市外汇银行, 单个账户享受十万瑞郎保障计划,在当前大离岸监管时代背景下, 银行机构是比较安全的。 FINMA也是目前中国大陆客户唯一能够享受到有资金安全保障的机构!!
    Translate to English
    2023-09-23 14:08
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