Note: PILOTFX's official site - http://www.pilot-fx.com/ is currently not functional. Therefore, we could only gather relevant information from the Internet to present a rough picture of this broker.
What is PILOTFX？
PILOTFX is a financial trading platform that was founded approximately 5-10 years ago and is registered in New Zealand. The broker asserts to be regulated by the Financial Service Providers Register (FSPR), but it's worth noting that there are concerns about it potentially being a suspicious clone of a legitimate company.
Regarding trading specifics, PILOTFX allegedly utilizes MT4/5, a white-label offering of one of the most well-used and technically robust trading platforms in the industry. However, the specific information on market instruments that the platform offers is currently not available.
Customer support can be reached via two QQ numbers and by email at service@pilot-fx.com. Despite these contact options, we cannot currently confirm the depth and reliability of their customer support service.
A notable issue for potential users is the absence of an official website, which substantially limits access to the company's information and operational details. Due to this lack of transparency and the suspicions of being a 'clone firm,' potential clients should proceed with caution and ensure to conduct thorough due diligence.
Pros and Cons
Pros:
Use of MT4/5 Trading Platform: One of the major advantages of PILOTFX is its use of the popular MetaTrader 4/5 trading platforms. These platforms are favored by many traders due to their user-friendly interfaces and a wide array of trading and analytical features, which can cater to both new and seasoned traders.
Cons:
Suspicious Clone Regulatory License: The company claims to be regulated by the Financial Service Providers Register (FSPR), but there are concerns about it potentially being a clone firm, which can be a significant risk for investors.
Limited Customer Support: While PILOTFX does provide contact details via QQ numbers and an email address, there is no information about the degree of efficiency and reliability of their customer support service, which could be a concern for potential users.
Unavailable Official Website: The lack of an official website restricts access to vital information about the company's operations. This significant lapse in transparency can be disconcerting for potential users trying to evaluate the broker's legitimacy and services.
Is PILOTFX safe or scam？
PILOTFX reports it is registered in New Zealand, under the Financial Service Providers Register (FSPR) with license number 120942. The FSPR is an official government record for businesses that provide financial services in New Zealand, aimed at increasing transparency for consumers.
However, there is a note that PILOTFX is a suspicious clone, likely implying that the authenticity of PILOTFXs regulation is in question. Clone companies can sometimes use the details of a legitimate firm to scam consumers. This raises doubts about the regulatory security of PILOTFX.
The licensed institution is under the name of David Collier PIKE. The effective date of the license was April 3, 2011. PILOTFXs contacts, as provided, are an email address of mark@gregan.co.nz and a phone number +64 9 299 3100. The address of the licensed institution is Level 1, 6 Mitchelson Street, Ellerslie, 1051, New Zealand.
Nonetheless, crucial details such as the expiry date of the license and the official website of the licensed institution are missing, adding to the uncertainty around PILOTFXs regulatory status.
Given these details, potential clients of PILOTFX should be aware of the potential risks, and conduct a thorough investigation before making a commitment. The indication of PILOTFX being a suspicious clone particularly warrants additional caution and scrutiny.
PILOTFX's reputation appears to be another area of potential concern. There are customer reviews indicating difficulties related to funds withdrawal, with some even suggesting the platform may engage in scam-like activities.
These complaints, combined with existing concerns about the firm's regulation and transparency, lower the trust score considerably. Users relying on the broker's withdrawal process can face potential disruptions and accountability issues.
Therefore, potential clients should approach PILOTFX with caution until these issues are fully addressed. It is always advisable to browse through the experiences of other users and investigate reviews on trusted platforms. Such user reviews can provide necessary insights into the operation of such platforms, which can be crucial for due diligence and informed decision-making.
Trading Platforms
PILOTFX offers its users access to MetaTrader 4 and MetaTrader 5 (MT4/5) platforms, but these are white-label versions. A white-label product or solution is one that is manufactured or provided by one company but rebranded and resold by another company. In the case of PILOTFX, they offer a white-label version of the MT4/5 platforms.
The MT4/5 platforms are renowned for offering a full suite of trading tools, comprehensive charting options, and support for various types of orders. These platforms are also well-regarded for facilitating automated trading through Expert Advisors (EAs).
However, one significant thing to note about white-label platforms is that the broker using them might not have full control over them, as they are essentially renting the platform from a provider. This could impact the broker's ability to customize the platform or resolve technical issues promptly.
Moreover, the identification result indicates PILOTFX's MT4/5 platform is a white-label offering, and this might pose some risks as stated. In many cases, white-label brokers are unregulated and lack formal training, potentially leading to a higher risk for traders. Additionally, it's suggested that white-label brokers might act as a counterparty to all client trading positions.
⚠️ Attention!
The recent concerns around the operational transparency and regulatory authenticity of PILOTFX appear to persist, as a recent on-site inspection conducted by an independent inspection team revealed additional anomalies. According to the regulatory information, PILOTFX's office should be located at 151 Queen Street, Auckland Central, Auckland, 1010, New Zealand. However, upon visiting the prescribed address, the inspection team found no evidence of PILOTFX's presence.
The team located the mentioned office building, which was described as large, modern, and new. Yet, despite thorough investigation, the team did not find PILOTFX's name on the building's directory or signpost. The regulatory information did not include details on the specific floor where PILOTFX's office should be located, and without an on-site reception, the inspection team could not acquire further information about the broker's presence in the building.
Therefore, the inspection concluded that PILOTFX's office could not be identified at the regulatory address in Auckland, New Zealand. This, coupled with their reported absence of valid regulation and the suspicion of PILOTFX being a “clone firm,” raises significant concerns about the platform's credibility and legitimacy. Potential clients and investors are urged to exercise utmost caution when dealing with PILOTFX.
Conclusion
PILOTFX, reportedly based in New Zealand, presents several concerns. This broker uses the MT4/5 platform, but its regulatory authenticity is in question, with it possibly being a 'clone firm'. Customers have reported issues with fund withdrawal, and no sign of PILOTFX was found at the address registered to the company in New Zealand. With the additional absence of an official website, potential clients should proceed with extreme caution.
Frequently Asked Questions (FAQs)
Question: What trading platforms does PILOTFX use？
Answer: PILOTFX uses the MT4/5 trading platforms.
Question: Is PILOTFX regulated？
Answer: PILOTFX claims to be regulated by the Financial Service Providers Register (FSPR), but there are concerns about it potentially being a clone firm, which raises doubts about its regulatory status.
Question: How can I contact PILOTFX's customer support？
Answer: PILOTFX can be reached via two QQ numbers and by email at service@pilot-fx.com.
Question: Have there been any complaints about PILOTFX from customers？
Answer: Yes, there have been customer reviews indicating difficulties with funds withdrawal, and some have even suggested the platform may be a scam.
Risk Warning
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.
In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.
2023-03-08 14:00
