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Score
Belize
Regulated in Belize
Retail Forex License
MT4 Full License
Global Business
High potential risk
Offshore Regulated
Benchmark
Influence
Add brokers
Comparison
Quantity 36
Exposure
Score
Regulatory Index4.29
Business Index8.30
Risk Management Index0.00
Software Index9.87
License Index0.00
Single Core
1G
40G
Danger
Danger
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Company Name
RoboForex Ltd
Company Abbreviation
RoboForex
Platform registered country and region
Belize
Company website
X
YouTube
Company summary
Pyramid scheme complaint
Expose
My hard-earned money can't be withdrawn.
No withdrawal was given, and customer service kept asking me to provide various information. And they just responded once a week. They had all kinds of difficulties and refused to pay.
I have deposited money on RoboForex 2 weeks ago and now i'd like to withdraw it and they won't let me. They're not trying to help either on a Customer Service level,, all i'm getting are classic pre-typed replies.
I traded in roboforex more than half a year, at the end of last year want to withdraw, they refused my request, let me submit a variety of information to prove the source of funds and so on. When I took great pains to get these documents ready, they have been perfunctory, do not give the withdrawal, always looking for a reason to shirk me. And now it has been delayed for several months, it still can not withdraw. My trading account: 37083142. Attachment is chat logs.
The deposit has not been received and the amount is not large, but the customer service is indifferent and has not responded.
Normal trading! Robo found various reasons not to give me withdrawal! There is never enough information to submit! Almost 3 months! They keep asking you to prove it for various reasons.
I opened an account and deposited money, but the money did not go in, even though the transfer order was successful. I cannot contact support and have not received a response. Is a long-standing platform a scam for investors? If I deposit $10,000 into this platform, I will definitely lose everything.
I have deposited money on RoboForex 2 weeks ago and now i'd like to withdraw it and they won't let me. I used neteller/binance method and its rejected. I used visa/mastercard refund method, rejected, they told me contact your bank as mentioned do not honor! I contacted bank they told me they never heard about that "Do not honor" comment either and that they wouldn't refuse an incoming money transfer. I used visa/mastercard method, ( which i have to authorize new visa/mastercard) and deposit 0.1 usd but it getting declined! (I have only mastercard! , i have traded many times, deposited with mastercard and made profit!
The withdrawal has been pending for an unusually long period. Prompt action is required to resolve the issue and restore confidence in the platform’s transaction process.
My withdrawal says it’s “processed” but it’s still appearing under “Pending Transfers” Is it processed or is it still in progress? Not sure if this is a glitch or the messaging is unclear
RoboForex ile işlem yaparak elde ettiğim kârın çekilmesini talep ettim, işleme alındığını iddia ettiler, ancak 48 saatlik işlem süresi dolmasına rağmen henüz hesabıma para geçmedi. Çok hayal kırıklığına uğradım ve onlardan böyle bir şey beklemiyordum. Sorumlu olduğunu iddia eden ve yıllardır faaliyet gösteren bir forex brokeri bunu yapmamalı. Eminim benim gibi başka mağdurlar da vardır.
i have deposited money on RoboForex 2 weeks ago and now i'd like to withdraw it and they won't let me. They're not trying to help either on a Customer Service level,, alll i'm getting are classic pre-typed replies. Never have i seen or heard about a "Do not honor" comment, a bank refusing incoming money or a broker claiming fees on a withdrawal. I tried to contact my bank and they told me they never heard about that "Do not honor" comment either and that they wouldn't refuse an incoming money transfer. They told me to contact the Credit Card support service and they told me the same, and that i was the company's fault. I can't even select the card i paid with as the refund option
Hello everybody! I opened a trade 2 weeks ago and I have a problem with it for a week now. I started a challenge, and now on my devices I can't open a trade on the MT5.
I have traded on this platform twice, and then I was banned from trading. It's a normal trade. Then I was told that I needed to provide all sorts of information. I Submitted it but it doesn't help.
I deposited US$10,000 in October 2023 and made a profit of about US$1,200 in more than a month of trading. My account was frozen for no reason and I was unable to withdraw funds. After contacting customer service, I always have to submit information. After submitting the information for three months, it still does not meet the requirements. It is a black platform. Please stay away from the Roboforex black platform.
I deposited 200$ in my account and payment was successful, After that my credit card got some security issue and it is now in bank custody So i excuted some trades and put withraw in my Skrill account but support said to me Please process your Passport verification i successfully passed it Then they said please process Address verification also so i did, After that i put withdraw again but once again declined and they said please process a screen short of your Skrill where it shows your name and address so i did and they verified it Then once again i put a withdraw request and after taking all my documents and skrill account screen shorts they again reject my withdraw and their support not giving me any reply so now tell me what i do now if it is not scam
Quick RoboForex Review Summary | |
Founded in | 2009 |
Registered Country/Region | Belize |
Regulation | CySEC, NBRB, FSC (Offshore) |
Tradable Instruments | Stocks, indices, futures, ETFs, soft commodities, energies, metals, currencies |
Demo Account | ✅ |
Account Type | Prime, ECN, R StocksTrader, Pro Cent, Pro |
Min Deposit | $10 |
Leverage | Up to 1:2000 |
Spread | From 0 pips |
Trading Platform | MT4, MT5, WebTrader, MobileTrader, StocksTrader |
Copy Trading | ✅ |
Payment Methods | Local bank transfer, AstroPay, Skrill, Neteller, Sticpay, Visa, MasterCard, JCB, QR & Vouchers, Western Union |
Deposit Fee | ❌ |
Withdrawal Fee | Free withdrawal twice a month |
Customer Support | 24/7 live chat, contact form, WhatsApp |
Tel: +593 964 256 286 | |
Regional Restrictions | The USA, Canada, Japan, Australia, Bonaire, Brazil, Curaçao, East Timor, Indonesia, Iran, Liberia, Saipan, Russia, Sint Eustatius, Tahiti, Turkey, Guinea-Bissau, Micronesia, Northern Mariana Islands, Svalbard and Jan Mayen, South Sudan, Ukraine, Belarus |
*Please note that the information in this table is subject to change and you should always refer to the broker's official website for the most up-to-date information.
Roboforex, the trading name of Roboforex Cy Ltd, is a forex broker that has been around for over a decade and has made a name for itself in the industry. Founded in 2009, Roboforex is based in Belize, and then became a member of the FSCL, launched a negative balance guarantee service, later added CFD instruments, and introduced gold and CNY trading accounts.
Roboforex offers a wide range of trading instruments, including stocks, indices, futures, ETFs, soft commodities, energies, metals, and currencies, with over 10,000 instruments available for trading.
In 2016, Roboforex started creating a proprietary investment platform with a professional analysis centre RAMM and released stock trading.
In 2019, the forex broker's tradable instruments reached 11,700, with global updates for the Android and iOS versions of WebTrader and MobileTrader, and won more than 20 awards in the financial industry.
One of the key features of Roboforex is its variety of account types. The broker offers several different account options, including Prime, ECN, R StocksTrader, Pro Cent, Pro, and demo accounts.
In addition to its diverse account types and trading instruments, Roboforex also offers several different trading platforms. The broker supports both the popular MetaTrader 4 and MetaTrader 5 platforms, as well as their own proprietary platform,WebTrader, MobileTrader, StocksTrader.
Pros | Cons |
Regulated by CYSEC, NBRB, and FSC (offshore) | Regional restrictions |
Wide range of trading instruments available | Free withdrawal twice a month only |
Low minimum deposit requirement ($10) | Limited educational resources |
Generous leverage up to 1:2000 | |
Multiple account types | |
24/7 customer support | |
Multiple user-friendly trading platforms to choose from |
Yes. Roboforex is regulated by CySEC in Cryprus, NBRB in Belarus, and FSC in Belize.
Regulated Country | Regulated by | Current Status | Regulated Entity | License Type | License Number |
![]() | CySEC | Regulated | Robomarkets Ltd | Market Making (MM) | 191/13 |
![]() | NBRB | Regulated | “RoboMarkets” Limited liability company | Retail Forex License | 193179482 |
![]() | FSC | Offshore Regulated | ROBOFOREX LTD. | Retail Forex License | IFSC/60/271/TS/17 |
Another entity, RoboMarkets, LLC, is authorized and regulated by the National Bank of the Republic of Belarus (NBRB) under the license number of 15.
RoboForex Ltd. is authorized and offshore regulated by the Financial Services Commission (FSC) under license number of IFSC/60/271/TS/17.
This means that the broker is required to adhere to strict regulations and guidelines to ensure the safety of its clients' funds and the integrity of its operations.
Additionally, Roboforex is a member of the Financial Commission, an independent organization that provides a neutral dispute resolution process for its members and their clients. It also offer negative balance protection.
RoboForex offers trading in stocks, indices, futures, ETFs, soft commodities, energies, metals, and currencies.
Trading Assets | Available |
Stocks | ✔ |
Indices | ✔ |
Futures | ✔ |
ETFs | ✔ |
Soft Commodities | ✔ |
Energies | ✔ |
Metals | ✔ |
Currencies | ✔ |
Cryptocurrencies | ❌ |
Bonds | ❌ |
Options | ❌ |
RoboForex understands that each trader is unique and has their own trading needs and preferences. That's why they have created a diverse range of trading accounts to cater to all types of traders. You can find detailed info about account features in the comparison table below:
Account Type | Prime | ECN | R StocksTrader | Pro Cent | Pro |
Trading Instruments | 28 currency pairs, metals, CFDs on US stocks, indices, oil, and futures | 12,000+, indices, real stocks, CFD on stocks, currencies, ETFs, oil, metals, and futures | 28 currency pairs, metals | 28 currency pairs, metals, CFDs on US stocks, indices, oil, and futures | |
Min Deposit | $/€10 | $100 | $/€10 | ||
Max Leverage | 1:300 | 1:500 | 1:2000 | ||
Spread | Floating from 0 pips | From $0.02 | Floating from 1.3 pips | ||
Deposit Bonus | ❌ | ❌ | ❌ | ✔ | ✔ |
Loyalty Bonus | ✔ | ✔ | ❌ | ✔ | ✔ |
Opening an account with RoboForex is a straightforward process that can be completed in just a few steps.
Step 1: First, visit the broker's website and click on the “Open an account” button located in the top right corner of the page.
Step 2: Now, you are redirected to a registration page where you can fill out your personal and financial information, including email address, name, and mobile phone number.
Step 3: After completing the registration form, you need to verify your identity by providing a copy of your government-issued ID and a recent utility bill as proof of address. This step is necessary to comply with international anti-money laundering and know-your-customer regulations.
Step 4: Once the account has been verified, you can fund your account through a variety of methods, including local bank transfer, AstroPay, Skrill, Neteller, Sticpay, Visa, MasterCard, JCB, QR & Vouchers, and Western Union. The minimum deposit for most account types is $10, while the R StocksTrader account requires a minimum deposit of $100.
Step 5: After funding your account, you can download the trading platform of their choice and start trading in the markets.
The maximum leverage of 1:2000 available for the Pro Account and Pro Cent account type is particularly noteworthy, offering experienced traders a chance to pursue even more profitable trades. The Prime and ECN accounts also offer high leverage, ranging from 1:300 to 1:500.
Account Type | Max Leverage |
Prime | 1:300 |
ECN | 1:500 |
R StocksTrader | |
Pro Cent | 1:2000 |
Pro |
However, it's important to note that high leverage can magnify both profits and losses, so traders should use it carefully and with proper risk management strategies in place.
RoboForex charges no commissions, and spreads vary on the account type.
Account Type | Spread |
Prime | Floating from 0 pips |
ECN | |
R StocksTrader | From $0.02 |
Pro Cent | Floating from 1.3 pips |
Pro |
RoboForex provides a range of trading platforms to cater to different trading needs and preferences.
Trading Platform | Supported | Available Devices | Suitable for |
MT4 | ✔ | Windows, iOS, Android, Web | Beginners |
MT5 | ✔ | Windows, iOS, Android, Web | Experienced traders |
MobileTrader | ✔ | iOS, Android | / |
StocksTrader | ✔ | Web, iOS, Android | / |
WebTrader | ✔ | Web | / |
The most popular trading platforms offered by RoboForex include MetaTrader 4 (MT4) and MetaTrader 5 (MT5). These platforms are available for desktop, web, and mobile devices, allowing traders to access the markets from anywhere at any time.
MT4 is a widely used trading platform that offers advanced charting capabilities, automated trading features, and the ability to customize indicators and trading robots.
MT5, on the other hand, is a more advanced version of MT4, with additional features such as multi-currency strategy testing and more advanced analytical tools.
In addition to these popular trading platforms, RoboForex also offers its own proprietary platforms, including MobileTrader and R StocksTrader.
MobileTrader is a mobile trading platform that provides access to trading accounts, real-time market data, and order execution.
R StocksTrader, as mentioned earlier, is a unique trading account that offers commission-based trading on US and EU stocks.
For traders who prefer to trade directly from their web browser, RoboForex offers the WebTrader platform. This platform requires no download or installation and offers a simple, user-friendly interface for trading.
Deposit
Deposit Option | Min Deposit | Max Deposit | Deposit Fee | Deposit Time |
Local Bank Transfer | / | $15,000 | ❌ | Up to 1 day |
AstroPay | $10 | $10,000 | ||
Skrill | $25,000 | |||
Neteller | / | $50,000 | ||
Sticpay | $10 | $49,999 | ||
Visa/MasterCard/JCB | / | |||
QR & Vouchers | $500 | |||
Western Union |
Withdrawal
Withdrawal Option | Min Withdrawal | Max Withdrawal | Withdrawal Fee | Withdrawal Time |
Local Bank Transfer | / | $20,000 | Up to 4% | Up to 1 day |
AstroPay | $10 | $10,000 | 0.5% | |
Skrill | $1 | $100,000 | 1% | |
Neteller | $5 | 1.9% | ||
Sticpay | $10 | $49,999 | 2.5% + $0.3 | |
Visa/MasterCard/JCB | $10,000 | Up to 2.6% + $1.3 | Up to 10 days |
Roboforex's customer support can be reached 24/7 by live chat, contact form, and telephone: +593 964 256 286.
Additionally, the company's website has an extensive FAQ section, which provides answers to many common questions about trading accounts, deposit and withdrawal methods, trading platforms, and more.
Besides, you can also follow up with Roboforex on some social media platforms, such as Facebook, Twitter, Youtube, Telegram, and Instagram.
Registered address: 2118 Guava Street, Belama Phase 1, Belize City, Belize
Business address: Belize Marina Towers, Barrack Rd., Newtown Barracks, Belize City, Belize
Registered address: Suite 16, Watergardens 5, Waterport Wharf, GX11 1AA Gibraltar
To summarize, RoboForex is a renowned online brokerage firm that provides a diverse range of account options catering to various trading requirements. The broker offers an extensive range of tradable instruments, competitive trading fees, and high leverage options. The user-friendly trading platforms come equipped with advanced trading tools. The broker also offers excellent customer support, with multiple channels available for assistance.
While RoboForex presents an excellent trading opportunity, it is crucial to exercise caution while trading with leverage and implement proper risk management strategies.
Is RoboForex a regulated broker?
Yes, RoboForex is regulated by several financial authorities, including CySEC, NBRB, and FSC (Offshore).
What trading platforms does RoboForex offer?
RoboForex offers a variety of trading platforms, including MetaTrader 4, MetaTrader 5, WebTrader, MobileTrader, and StocksTrader.
What is the minimum deposit required to open an account with RoboForex?
The minimum deposit required varies depending on the account type, $100 to open the R Stockstrader account, while only $/€10 for other four account types.
What trading instruments can I trade with RoboForex?
RoboForex offers 12,000 trading instruments covering stocks, indices, futures, ETFs, soft commodities, energies, metals, and currencies.
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