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Score
Cyprus
10-15 yearsRegulated in Cyprus
Market Making(MM)
MT4 Full License
Global Business
High potential risk
Offshore Regulated
Benchmark
Influence
Add brokers
Comparison
Quantity 51
Exposure
Score
Regulatory Index7.68
Business Index7.31
Risk Management Index0.00
Software Index9.99
License Index7.04
Single Core
1G
40G
Danger
Danger
More
Company Name
HF Markets Group
Company Abbreviation
HFM
Platform registered country and region
Cyprus
Company website
X
YouTube
Company summary
Pyramid scheme complaint
Expose
Unable to log in, the webpage is also uncorrect.
hfmkae.com I have been using this website to log in before, but I can't log in these few times. I don't know what the official website is, and there is no customer service.
I have already reported to the public security bureau, but I still haven't dealt with it. Forex users still need to choose a good platform. This platform has closed their accounts and cannot log in anymore.
They sent an email on October 31st asking me to give them a certificate of no criminal record, but I replied that only people in Hong Kong can apply for higher education and immigration. After that, they never responded to me. Then I withdrew the money on the 27th, and it has not arrived for 4 working days. And the withdrawal on the 31st is still being processed. Normally it will be processed on the 1st. This platform will make things difficult for customers when we earned money. They don’t want to pay me. The total amount is more than 30,000 US dollars.
I contacted the account manager many times to ask for a new official website, but there was no reply.
Once I make a profit, the unscrupulous platform arbitrarily defines abnormal transactions and deducts all my profits, and even arbitrarily tamper with the transaction records.
Withdraw half of the money and the rest will not be given. Keep saying to communicate with the intermediary and other feedback. After two days of consultation, he still said that he was communicating with the intermediary.
From the moment profits are made, withdrawals are restricted for various reasons. Initially, the company was required to pay personal income tax on the grounds that profits were too high. Then they said my transaction was suspected of money laundering, froze the account, and demanded money to unfreeze the account. If the amount is too high when withdrawing, the time will be extended to November 20, 2023. After that, the platform could not be opened. When I contacted customer service, they were told that the account had been automatically cleared by the system due to inactivity for a long time. This platform is a black platform, and now even the customer service cannot be contacted.
I have tried to withdraw funds since June 24th, but all failed. I contacted customer service, and they asked me to reply by email.
Once I make a profit, the unscrupulous platform arbitrarily defines abnormal transactions and deducts all my profits, and even arbitrarily tamper with the transaction history records.
Every time I make a profit, the platform will not let me withdraw money, saying that there is a problem with my trading strategy. When I lose money, they don't think there is a problem with the trading strategy, and I can always deposit money. This platform does not allow people to make profits and withdraw money at all.
I deposited more than 15,000 u on September 2, 2023, and participated in the exchange’s couple activities. I couldn't withdraw money that day. They said I needed to recharge 13140USDT. After the recharge was completed, I could withdraw the money. I completed the deposit on September 15th, and customer service said that the transaction volume needed to reach 10,000 USDT. I reached 15922USDT, but the withdrawal was unsuccessful. The customer service said that I needed to pay 20% personal income tax and asked me to recharge 10608 USDT. I don’t know what kind of requirements the customer service will ask after my recharge is completed. This is the HFM exchange website, https://sj.hfm66.net.im/vip/
I am unable to withdraw money! This is a scam! I can't log in to the website now! All investors pay attention to your own money and be careful of being cheated!
Account 32257921 was deducted 1035, please return it to me as soon as possible, and the China map of the proxy background you use is missing the Taiwan area, so hurry up and change it.
On August 17, 2023, it was said that my account was fine, and the cash withdrawal could arrive within 24 hours. Today, on August 18th, I was told that the withdrawal amount was too large, and I was ranked 26231 in the queue. The expected arrival time is December 10th 2023. The payment was not made according to the arrival time stipulated by the FHM platform.
A stranger added you as friend to chat about stocks through social-media, added yur QQ numbrer in the chat, and said that there was a stock analysis group in which there were teachers and experts (in fact, they were all members of a fraud gang), and they pulled you into their unlisted stock for information security through a chat software called Golden Sun chatting about stocks. Saying that the stock market is not doing well recently and induce you to make international gold to earn foreign exchange. Finally, build a group through WeChat chat to talk about international gold, and induce you to deposit and recharge step by step, through gold trading software. (In fact, the tools used by fraud gangs are fake software made by themselves.) In order to earn your trust, you can withdraw money at the beginning, and after you deposit and recharge, they will use various tricks to trick you into recharging and deposit more funds. In the end, I couldn't withdraw money, and finally I couldn't log in. It is estimated that they change the software website back and forth to carry out fraud through the Internet, and it should be mainly because those who invest in stocks are easy to be targeted. Investors should keep their eyes open, there will be no free lunch, who will make you rich with strangers who are not relatives!
HFM Review Summary | |
Founded | 2010 |
Registered Country/Region | Cyprus |
Regulation | CYSEC, FCA, DFSA, FSA (Offshore) |
Trading Instruments | 500+, forex, commodities, metals, bonds, energies, ETFs, indices, cryptos, stocks |
Demo Account | ✅ |
Leverage | Up to 1:2000 |
EUR/USD Spread | 0.0 pips onwards |
Trading Platform | MetaTrader4, MetaTrader5, HFM mobile app |
Minimum Deposit | $/€0 |
Payment Method | Bank wire transfer, credit/debit cards (MasterCard, Visa), crypto, fasapay, Neteller, PayRedeem, Skrill |
Customer Support | Live chat, contact form |
Phone: +44-2030978571 | |
Email: support@hfm.com | |
FAQs, social media | |
Regional Restrictions | USA, Canada, Sudan, Syria, Iran, North Korea |
HFM, a trading name of HF Markets Group, founded in 2010, is a financial broker that provides both individual and institutional clients with online trading services. HFM has been headquartered in Cyprus but serves several global offices in Dubai, South Africa, and offshore entities in St Vincent and the Grenadines, all under respective regulatory authorities.
HFM is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, HFM acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of the leverage offered.
However, this also means that HFM has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interests of their clients. It is important for traders to be aware of this dynamic when trading with HFM or any other MM broker.
Pros | Cons |
• Well-regulated | • Maximum leverage up to 1:2000 |
• Wide range of trading instruments | • Regional restrictions |
• Multiple account types | |
• Rich educational resources | |
• Multiple trading platforms | |
• Various customer channels |
Pros:
Cons:
• HF Markets (Europe) Ltd is regulated by Cyprus Securities and Exchange Commission - CySEC, with regulatory license number 183/12
• HF Markets (UK) Limited, its UK entity, under the regulation of the Financial Conduct Authority - FCA in the UK (license number 801701)
• HF Markets (DIFC) Limited, the Dubai entity under regulation of Dubai Financial Services Authority - DFSA (license number F004885)
• HF Markets (Seychelles) Ltd, authorized and offshore regulated by the Seychelles Financial Services Authority (FSA), with Regulatory License No. SD015
HFM appears to be a serious player when it comes to offering protection measures for its clients. They provide market leading insurance, positioning themselves as an industry leader in financial safety.
In addition to this, they maintain their accounts with major banks and ensure the segregation of client funds for added security. They also provide protection against negative balances, helping traders avoid owing more than they've invested.
Along with these measures, HFM implements robust risk management strategies to further safeguard their clients' assets.
HFM offers a diverse range of 500+ trading instruments across various asset classes, including forex, commodities, metals, bonds, energies, ETFs, indices, cryptos, and stocks. This extensive offering provides traders with a wide range of investment opportunities and the ability to diversify their portfolio.
HFM indeed offers a range of accounts to suit various trading styles and levels. They provide the option of Premium, Pro, Zero, and Cent accounts, catering to both novice and experienced traders.
Account Type | Minimum Deposit |
Premium | $0 |
Pro | $/€100 |
Zero | $/€0 |
Cent | $/€0 |
The Pro account requires an initial deposit of $/€100 to get started. Interestingly, HFM does not impose a minimum deposit requirement for its Premium, Zero, and Cent accounts.
Alongside these, they also offer free demo accounts, allowing potential traders to test out their platform and develop their trading strategies before committing real money.
Opening an account with HFM typically involves a few standard steps:
Step 1: Visit the HFM website and click on the “Register” button.
Step 2: Fill out the registration form with your personal information such as country of residence, email address, and password.
Step 3: Once you've completed the registration form, you'll need to submit some documents to verify your identity and address. This generally involves uploading a copy of your passport or national ID for identification and a utility bill or bank statement for proof of address.
Step 4: After identity verification, you can choose your account type. HFM offers Premium, Pro, Zero, and Cent accounts. The Pro account requires a minimum initial deposit of $/€100/₦50,000/¥13,000, while the other three types do not have a minimum deposit requirement.
Step 5: Once you've selected your account type, you can make the necessary deposit using your preferred method of payment.
Step 6: After your deposit is confirmed, your account should be set up and ready for trading.
HFM offers a maximum leverage of up to 1:2000, which can be an attractive feature for traders looking to maximize their potential profits with a smaller investment. This high leverage also provides greater market exposure and trading opportunities, allowing traders to take advantage of price movements in various markets.
However, it is important to note that high leverage also comes with high risk and potential losses. Traders must exercise proper risk management and discipline to avoid margin calls and account liquidation. While this feature may attract experienced traders, it may not be suitable for all, especially beginners or those with limited capital.
HFM caters to different trading preferences with variable spreads across its account types.
Account Type | Spread (Variable) | Commission |
Premium | From 1.2 pips | ❌ |
Pro | From 0.6 pips | ❌ |
Zero | From 0 pips on forex | / |
Cent | From 1.2 pips | ❌ |
The Premium and Cent accounts offer spreads starting from 1.2 pips without any commissions. The Pro account has even lower spreads starting from 0.6 pips with no commissions charged. The most versatile is the Zero account, which offers spreads from 0 pips on forex and gold trading, providing an entry point for cost-effective trading.
HFM offers multiple trading platforms including the popular MetaTrader4 and MetaTrader5 platforms as well as their proprietary HFM mobile app.
The MetaTrader4 and MetaTrader5 platforms are widely used in the industry and provide traders with access to a wide range of trading tools and indicators.
The HFM mobile app is relatively new but has an intuitive user interface and advanced charting features. However, it may have limited customization options and a limited selection of third-party plugins and add-ons.
HFM indeed provides a variety of options to make deposit and withdrawal processes simple and flexible for its customers. They accept wire transfer, MasterCard, Visa, crypto, Fasapay, Neteller, and Skrill.
The minimum deposit or withdrawal limit is quite low, set at $5 for most payment methods, which makes it convenient for traders of all sizes. They also ensure cost-effectiveness by not charging for most deposits and withdrawals.
More details can be found in the below screenshots:
HFM is deeply committed to trader education and offers a comprehensive suite of educational resources for traders at all levels. They provide in-depth trading courses that cover a wide range of topics.
Their portfolio of educational resources also includes engaging videos that explain intricate trading concepts in an easy-to-understand format.
They hold webinars and seminars (upcoming), giving both novice and experienced traders the opportunity to learn first-hand from industry experts.
Additionally, HFM provides insightful podcasts featuring discussions on various trading topics.
HFM offers multiple avenues of customer support to ensure all client queries and concerns are attended to. The live chat feature on their platform allows for real-time assistance, alongside a contact form for more comprehensive inquiries.
They can also be reached through their phone number: +44-2030978571 or via email at support@hfm.com.
For those who prefer social media interactions, they have an active presence on Facebook, Twitter, Telegram, Instagram, YouTube, and LinkedIn where they post regular updates and users can interact with them.
Lastly, for common questions, their FAQ section could be of help as it covers a range of general queries.
Q1: | Is HFM regulated well? |
A1: | Yes. It is regulated by CYSEC, FCA, DFSA, and FSA (Offshore). |
Q2: | At HFM, are there any regional restrictions for traders? |
A2: | Yes. HFM does not provide services to residents of the USA, Canada, Sudan, Syria, Iran, North Korea. |
Q3: | Does HFM offer demo accounts? |
A3: | Yes. It offers free demo accounts. |
Q4: | Does HFM offer industry leading MT4 & MT5? |
A4: | Yes. HFM offers the popular trading platforms MetaTrader4, MetaTrader5, and HFM App. |
Q5: | What is the minimum deposit required to open an account with HFM? |
A5: | There is no minimum deposit required to open an account with HFM. |
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.
Join HFM’s Christmas Promotion in the Philippines from Dec 2, 2024, to Jan 31, 2025, and win your share of PHP 1,000,000+ in cash prizes. Everyone’s a winner!
The Financial Conduct Authority (FCA) has issued a warning about a clone of the legitimate broker, HFM. This fraudulent entity is using the same name and branding as the genuine broker to deceive traders.
The Securities Commission Malaysia (SCM) issued a warning against a well-known broker, HFM/HFM Markets.
We received a complaint from Mrs. Agatha, who was struggling with the withdrawal procedure on the trading platform HotForex and Wealth creation FX company. A manager from the Wealth creation FX company and HotForex asked for an account releasing fee during the process of the withdrawal. As what the victim said, she realized that it didn’t add up when the manager asked her to pay ZAR 4,900.
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