Score

6.84 /10
Average

Synergy Futures

Hong Kong

5-10 years

Regulated in Hong Kong

Dealing in futures contracts

Suspicious Scope of Business

Medium potential risk

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Comparison

Quantity 5

Exposure

Time Machine
Website

Score

Regulatory Index6.54

Business Index7.31

Risk Management Index8.90

Software Index5.89

License Index6.58

The WikiFX Score of this broker is reduced because of too many complaints!
Time Machine
Website

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

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Broker Information

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Company Name

Synergy Futures Limited

Company Abbreviation

Synergy Futures

Platform registered country and region

Hong Kong

Company website

Company summary

Pyramid scheme complaint

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WikiFX Risk Alerts
Previous Detection : 2025-07-18
  • The number of the complaints received by WikiFX have reached 4 for this broker in the past 3 months. Please be aware of the risk!

WikiFX Verification

Pyramid scheme complaint
Expose
Resolved

My client traded on the Synergy Futures platform, profiting from a few thousand U to over one hundred thousand U with no trading violations, but the platform unilaterally refused to process the withdrawal!

Account 1514881421@qq.com traded on the Sunergy Futures platform with a principal of around 8000U. It shorted when the news of oil price plummeted and made more than 150K U profit. The platform unilaterally refuses to withdraw, claiming that they have received "black U"! 1. Complete KYC verification, all information is true. The platform required to complete real-name authentication (KYC), my client submitted clear documents according to the regulations, and completed all certifications. 2. All account operations are done by the client himself, with no violation. 3. After making a profit, the platform refused to withdraw money on the grounds of "black U", and even asked my client to deposit another 5000U as a margin to verify the account. This is completely unreasonable - if they need 5000U, there's already 150K in the account, what does depositing another 5000U signify? Are they trying to scam again! 4. One-sided claims of receiving "black U", but there's no evidence of obtaining "black U", and even asking my client to find the source of "black U" himself. If the platform has determined that it is "black U", why don't they have evidence of the "black U", and ask my client to find out? All the reasons and excuses for refusing to withdraw are aimed to appropriate the profits. Their talked-about "black U" is a shield, essentially, they are bottomlessly infringing on the client's funds!

Sauro
2025-07-03 15:53
Synergy Futures · Company summary
Synergy FuturesReview Summary
Founded2017
Registered Country/RegionChina (Hong Kong)
RegulationSFC
Market InstrumentsFutures, options, stocks, forex, energy, metals
Demo Account
Leverage/
Spread/
Trading PlatformEpolestar v9.3, Yixing Mobile Trading
Min Deposit/
Customer SupportTel: 400 1200 833 (mainland); +852 2696 2133, +852 2696 2152 (Hong Kong)
Email: dealing@synergyfutures.com
Address: Room 1707, 17th Floor, Tower 2, Gateway Tower, 25 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong

Synergy Futures was registered in 2017 in Hong Kong. It mainly focuses on the futures market, and apart from that, it also provides trading services on options, stocks, forex, energy, and metals. More importantly, it is regulated by the Securities and Futures Commission of Hong Kong (SFC).

Synergy Futures' homepage

Pros and Cons

Pros Cons
Regulated by SFCNo MT4 or MT5
Various market instrumentsCommission charged
Demo accountsLimited info on deposits and withdrawals

Is Synergy Futures Legit?

Yes, Synergy Futures is regulated by the Securities and Futures Commission of Hong Kong (SFC).

Regulated AuthorityCurrent StatusRegulated CountryLicense TypeLicense No.
Securities and Futures Commission of Hong Kong (SFC)RegulatedChina (Hong Kong)Dealing in futures contractsBMV449
Regulated by SFC

WikiFX Field Survey

WikiFX field survey team visited Synergy Futures' regulatory address in Hong Kong, and the company's physical business office is found.

WikiFX Field Survey
WikiFX Field Survey

What Can I Trade on Synergy Futures?

Synergy Futures mainly focuses on futures trading. Apart from futures, customers can also trade options, stocks, forex, energy, and metals, as is revealed on the official website.

Tradable Instruments Supported
Forex
Futures
Energy
Options
Stocks
Metals
Indices
Cryptos
Bonds
Options
ETFs
What Can I Trade on Synergy Futures?

Synergy Futures Fees

Synergy Futures charges commission fees. For most of the products, the commission fee is $5, but it depends on the types of trading. Customers can find the details on its official website.

Synergy Futures Fees

Trading Platform

Synergy Futures uses its own trading platforms: Epolestar v9.3 and Yixing Mobile Trading. It does not support MT4 or MT5.

Trading PlatformSupported Available Devices Suitable for
Epolestar v9.3Desktop/
Yixing Mobile TradingMobile/
MT4/Beginners
MT5/Experienced traders
Trading Platform

Deposit and Withdrawal

For withdrawals, customers must accomplish before 3:30 pm. Cash deposits and withdrawals are not supported. Aside from that, Synergy Futures does not reveal other information related to the minimum deposit or withdrawal, the processing time, and payment options.

Deposit and Withdrawal

User Reviews

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User comment

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FX3085679834
0-3months
无法出金,客服无回应,账号登陆不上,交易网址换了又换https://www.tvqxc.cn/service.html?language=en
无法出金,客服无回应,账号登陆不上,交易网址换了又换https://www.tvqxc.cn/service.html?language=en
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2025-07-15 15:46
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FX3085679834
0-3months
客服无回应,无法出金,刚开始能提,后面就一直在审核中…
客服无回应,无法出金,刚开始能提,后面就一直在审核中…
Translate to English
2025-07-10 18:21
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5