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Capital Index -

Score

7.12 /10
Good

Capital Index

United Kingdom

5-10 years

Regulated in United Kingdom

Market Making(MM)

White label MT4

High potential risk

https://www.capitalindex.com/uk/eng/pages/home

Influence

B

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Comparison

Quantity 6

Exposure

Open Account
Website

Score

Regulatory Index8.06

Business Index7.86

Risk Management Index0.00

Software Index9.03

License Index7.92

The WikiFX Score of this broker is reduced because of too many complaints!
Open Account
Website

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

open now

Broker Information

More

Company Name

Capital Index (UK) Limited

Company Abbreviation

Capital Index

Platform registered country and region

United Kingdom

Company website

X

Linkedin

Company summary

Pyramid scheme complaint

Expose

Check whenever you want

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WikiFX Risk Alerts 2
Previous Detection : 2025-01-31
  • The number of the complaints received by WikiFX have reached 6 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • The number of this brokers's negative field survey reviews has reached 1. Please be aware of the risk and the potential scam!

A Visit to the Foreign Exchange Capital Index in UK- Finding No Office

The survey team went to London, UK, to visit the the dealer Capital Index and found no office at the publicly displayed business address, which means the given business address might be fake. Investors are advised to choose this dealer carefully.

Danger United Kingdom

WikiFX Verification

Exposure

6 pieces of exposure in total
Pyramid scheme complaint
Expose
Unable to Withdraw

I deposited my savings and the

I deposited my savings and they have not returned my money, help me because they are asking me for more, it is a scam 

2024-05-15 11:37
Unable to Withdraw

Fraud

I have been scammed and my money is being held in a cryptocurrency platform. At first, they pay you for tasks through Bizum, and then the tasks increase in level, which means you have to deposit money to complete the mission. This continues until you reach a point where you have no more money, and the deposited money cannot be withdrawn because you haven't completed the task. They claim to accumulate your salary until you complete the final task and can withdraw your money, but it's not true. I don't know what to do or how to recover my money.

2024-12-05 06:56
Unable to Withdraw

Its a SCAM please don't register with it.

Yes , Capital is a scam broker I asked them 4 times to withdraw my money and failed every time!!! but they always send me the email shows withdraw successful. They put me ONHOLD for more than 4 months without any reasons and every time when I ask the chat support they said is a different department and we cant do anything. I sent 4 times this department and no one answer me.

2021-09-18 20:03
Unable to Withdraw

scam

Hi i am abdyul rehman from India and i have deposited $450 with capital index with raw tight spread account but then again they blcoked my account when i tried to withdraw money they simply ignored my email and one day i called my account manager he said he is no more works in that company and they scammed my money.

2021-09-23 02:04
Others

Scam

Lisa Anna said she was the manager of capital index and stole $30,000 from me. She told me to increase deposit again and again.

2021-09-22 15:14
Scam

Scam Capital Index Forex

Nothing is good about capital one, All staff trained to scam, When you request a withdrawal the staff who claimed to be your account manager will switch and an unknown staff will take you up again to find a fault with your trading. they either say the bonus they gave was added to your capital instead of equity. They may even find fault with your deposit method or trading method. These are the different types of flimsy excuses they gave all our clients we referred. They even refused to pay any clients that made deposits via us as IB. They do this because they are not registered nor REGULATED. some 23,000$, 12,000$, 5000$, 1000$. All clients that made deposit through us as IB were denied withdrawal including their deposits. BEWARE!!.We have all these proofs in JPEG.

2021-09-21 19:51
Capital Index · Company summary
Review Summary
Founded2003
Registered Country/RegionUnited Kingdom
RegulationRegulated
Market InstrumentsForex, Indices CFDs, Commodities CFDs, Shares CFDs
Demo Account❌
LeverageUp to 1:200
SpreadFrom 1.4 (Advanced Account)
Trading PlatformMarketBOOKMT4
Min Deposit100 GBP/EUR/USD
Customer SupportPhone: +44 20 7060 5120
Email: support@capitalindex.com
Social Media: Facebook, X, Linkedin
Physical Address: Capital Index (UK) Limited75 King William St London EC4N 7BECapital Index (Cyprus) LimitedArchbishop Makarios Avenue 89, 3020 Limassol

Capital Index Information

Capital Index is a brokerage company incorporated in 2003. Currently, under the supervision of the FCA, it offers Forex and CFDs trading to traders, as well as two trading platforms including MT4. In addition, there are 2 trading accounts to choose from, not to mention a common demo account.

Capital Index Information

Pros and Cons

ProsCons
Be regulatedDemo accounts are not available
50+ forex
MT4 is available

Is Capital Index Legit?

Regulated Country/Region
Regulated Country/Region
Regulated AuthorityFCA
Regulated EntityCapital index (uk) Limited
License TypeMarket Making(MM)
License Number709693
Current StatusRegulated
Regulated Country/Region

What Can I Trade on Capital Index?

The Capital Index allows you to trade 50+ forex, divided into Majors, Minors, Australasia, Scandinavian, Exotics. In addition, 11 Indices CFDs,5 Commodities CFDs and multiple shares CFDs are available for trading.

Tradable InstrumentsSupported
Forex✔
Indices CFDs✔
Commodities CFDs✔
Shares CFDs✔
Bonds❌
ETF❌
What Can I Trade on Capital Index?

Account Types

Capital Index has two account types : Advanced Account and Pro Account.

Their minimum deposits are 100 GBP/EUR/USD and 1,000 GBP/EUR/USD respectively. In terms of Min trade size and Trade size increment, the two accounts are consistent.

Account TypesAdvanced AccountPro Account
Spreads from1.41
Minimum deposit100 GBP/EUR/USD1,000 GBP/EUR/USD
Min trade size FX0.01 lot / £0.100.01 lot / £0.10
Min trade size non-FX0.1 lot / £0.100.1 lot / £0.10
Trade size increment FX0.01 lot / £0.100.01 lot / £0.10
Trade size increment non-FX0.1 lot / £0.100.1 lot / £0.10
Commission Equity CFD0.02/unit/trade (min £10 (UK)/€10 (EU)/$15 (US) per trade)0.02/unit/trade (min £10 (UK)/€10 (EU)/$15 (US) per trade)
Account Types

It takes less than 5 minutes to apply for an account online. You can find the “Create Account” button on the official website to operate, refer to the following process.

Account Types

Leverage

The maximum leverage of the Capital Index and the Global Capital Index is 1:30 and 1:200 respectively.

Leverage

Capital Index Fees

The spread of Advanced Account and Pro Account is from1.4 and from 1, respectively, and the commission requirement is the same as 0.02/unit/trade (min £10 (UK)/€10 (EU)/$15 (US) per trade).

In the Forex pairs, the EUR/USD spreads for the two accounts are 1.1 and 1.5 respectively, while the spreads for the remaining forex pairs range from 1.1 to 164.8 and from 1.6 to 170.9.

SymbolPro SpreadsAdvanced Spreads
FX Majors
AUDUSD1.11.7
EURCHF2.33.1
EURGBP1.21.6
EURJPY2.22.4
EURUSD1.11.5
GBPUSD1.62
NZDUSD2.22.6
USDCAD1.72.7
USDCHF1.52.5
USDJPY1.92.1
FX Minors
CADCHF3.24.4
CADJPY2.74.1
CHFJPY3.64.6
EURCAD35.8
GBPCAD67.8
GBPCHF4.65.2
GBPJPY3.74.7
GBPSGD13.915.3
USDSGD3.75.7
FX Australasia
AUDCAD2.73.7
AUDCHF3.13.9
AUDJPY2.63
AUDNZD3.24.2
EURAUD2.43.8
EURNZD3.85.8
GBPAUD5.66.8
GBPNZD6.17.5
NZDCAD5.36.3
NZDCHF3.54.7
NZDJPY3.23.6
NZDSGD4.77.2
FX Scandinavian
EURNOK72.183.1
EURSEK83.799.7
GBPNOK94.5134.5
GBPSEK90.1100.1
USDNOK50.6100.5
USDSEK56.166.1
FX Exotics
EURCZK34.940.9
EURHUF3851
EURMXN219.6269.6
EURPLN5861
EURTRY236.4241.4
EURZAR159174
GBPMXN22.924.3
GBPPLN39.579.5
GBPZAR181.8261.8
USDCNH3641
USDCZK34.439.4
USDHUF29.649.6
USDMXN126.9141.9
USDPLN38.343.3
USDTRY164.8169.8
USDZAR105.9170.9
Capital Index Fees
Capital Index Fees
Capital Index Fees
Capital Index Fees
Capital Index Fees

The indices spreads for the two accounts ranged from 1.5 to 12.6 and 0.8 to 17.6, respectively.

Indices SymbolPro SpreadsAdvanced Spreads
.AUS2004.65.6
.FRA402.43.2
.GER401.52.5
.HK509.812.8
.JAPAN22512.617.6
.NAS1002.22.8
.SP5000.60.8
.SPAIN356.58
.STOXX502.33.9
.UK1001.62.6
.US302.74.3
Capital Index Fees

The commodity spreads for the two accounts ranged from 0.3 to 26.6 and 0.5 to 38.6, respectively.

Commodities SymbolPro SpreadsAdvanced Spreads
XAGUSD0.30.5
XAUUSD0.30.5
XPTUSD26.638.6
WTICrude3.56.3
BrentCrude3.76.7
Capital Index Fees

Trading Platform

Capital Index has two trading platforms: MarketBOOK and MT4, both of which support desktop and mobile versions.

Trading PlatformSupportedAvailable DevicesSuitable for
MarketBOOK✔Desktop, MobileAll traders
MT4✔Desktop, MobileAll traders
MT5❌
Trading Platform
Trading Platform

Deposit and Withdrawal

Capital Index enables traders to make bank transfers and card deposits through one of two secure payment service providers. Bank transfers on the same day will be charged £15 / EUR/USD. The minimum deposit is 100 units of base currency.

Deposit and Withdrawal

User Reviews

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User comment

5

Comments

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FX3264091358
0-3months
Me han estafado y me tienen el dinero retenido en una plataforma de cryptomonedas al principio te pagan por tareas por medio de bizum y luego las tareas suben de nivel y eso equivale a que tienes que ingresar dinero para cumplir la misión y sucesivamente hasta llegar al punto que no tienes más dinero y el dinero depositado no puedes retirarlo porque no has terminado la tarea así según te van acumulando el salario hasta que completes la tarea final y puedas retirar tu dinero pero no es así entonces nose como puedo hacer y recuperar mi dinero?
Me han estafado y me tienen el dinero retenido en una plataforma de cryptomonedas al principio te pagan por tareas por medio de bizum y luego las tareas suben de nivel y eso equivale a que tienes que ingresar dinero para cumplir la misión y sucesivamente hasta llegar al punto que no tienes más dinero y el dinero depositado no puedes retirarlo porque no has terminado la tarea así según te van acumulando el salario hasta que completes la tarea final y puedas retirar tu dinero pero no es así entonces nose como puedo hacer y recuperar mi dinero?
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2024-12-05 06:56
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momo37283
more than one year
Got a call from the broker, saying my account has been suspended because someone tried to withdraw my funds. Funny thing is, I haven't invested with this company. They could only explain that my funds were transferred to them and someone else tried to cash out. So they reached out to me to confirm if it was me. I notified them it wasn't. Since they couldn't verify the identity of this person, the account has been suspended.
Got a call from the broker, saying my account has been suspended because someone tried to withdraw my funds. Funny thing is, I haven't invested with this company. They could only explain that my funds were transferred to them and someone else tried to cash out. So they reached out to me to confirm if it was me. I notified them it wasn't. Since they couldn't verify the identity of this person, the account has been suspended.
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2024-03-28 10:04
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