User Reviews
More
User comment
5
CommentsWrite a review
Score
United Kingdom
5-10 yearsRegulated in United Kingdom
Market Making(MM)
White label MT4
High potential risk
Influence
Add brokers
Comparison
Quantity 6
Exposure
Score
Regulatory Index8.06
Business Index7.84
Risk Management Index0.00
Software Index9.03
License Index7.92
Single Core
1G
40G
More
Company Name
Capital Index (UK) Limited
Company Abbreviation
Capital Index
Platform registered country and region
United Kingdom
Company website
X
Company summary
Pyramid scheme complaint
Expose
I deposited my savings and they have not returned my money, help me because they are asking me for more, it is a scam
I have been scammed and my money is being held in a cryptocurrency platform. At first, they pay you for tasks through Bizum, and then the tasks increase in level, which means you have to deposit money to complete the mission. This continues until you reach a point where you have no more money, and the deposited money cannot be withdrawn because you haven't completed the task. They claim to accumulate your salary until you complete the final task and can withdraw your money, but it's not true. I don't know what to do or how to recover my money.
Yes , Capital is a scam broker I asked them 4 times to withdraw my money and failed every time!!! but they always send me the email shows withdraw successful. They put me ONHOLD for more than 4 months without any reasons and every time when I ask the chat support they said is a different department and we cant do anything. I sent 4 times this department and no one answer me.
Hi i am abdyul rehman from India and i have deposited $450 with capital index with raw tight spread account but then again they blcoked my account when i tried to withdraw money they simply ignored my email and one day i called my account manager he said he is no more works in that company and they scammed my money.
Lisa Anna said she was the manager of capital index and stole $30,000 from me. She told me to increase deposit again and again.
Nothing is good about capital one, All staff trained to scam, When you request a withdrawal the staff who claimed to be your account manager will switch and an unknown staff will take you up again to find a fault with your trading. they either say the bonus they gave was added to your capital instead of equity. They may even find fault with your deposit method or trading method. These are the different types of flimsy excuses they gave all our clients we referred. They even refused to pay any clients that made deposits via us as IB. They do this because they are not registered nor REGULATED. some 23,000$, 12,000$, 5000$, 1000$. All clients that made deposit through us as IB were denied withdrawal including their deposits. BEWARE!!.We have all these proofs in JPEG.
Capital Index Review Summary | |
Founded | 2014 |
Registered Country/Region | United Kingdom |
Regulation | FCA |
Market Instruments | Forex, Indices, Commodities, Shares, and CFDs |
Demo Account | Available |
Leverage | Up to 1:30 |
Spread | From 1.4 pips (Advanced Account) |
Trading Platforms | MetaTrader 4, and MarketBOOK |
Minimum Deposit | 100 GBP/EUR/USD |
Regional Restrictions | Only available for clients who are resident in the United Kingdom |
Customer Support | Tel: +44 207 0605120 |
Email: info@capitalindex.com and support@capitalindex.com | |
Twitter, and Linkedin | |
Contact Form |
Capital Index is a UK-based brokerage firm founded in 2014 and regulated by the Financial Conduct Authority (FCA). The company offers trading services in a variety of markets with access to the MetaTrader 4 platform. It also offers leverage of up to 1:30, enabling clients to amplify their trading positions. Additionally, Capital Index provides a demo account for traders to practice. However, Capital Index has regional restrictions limiting its services to UK residents only.
Pros | Cons |
|
|
|
|
|
|
|
FCA Regulation: Capital Index is regulated by the FCA, providing a level of trust and security for clients.
Demo Account Availability: A demo account is available for traders to practice trading strategies without risking real money.
Multiple Trading Instruments: The platform offers a wide range of trading instruments, including Forex, Indices, Commodities, Shares, and CFDs, providing diverse trading opportunities.
Reliable Platform: Capital Index supports MT4. The platform is well-known for its user-friendly interface, advanced charting tools, and customizable features.
Regional Restrictions: Capital Index is only available to clients who are residents of the United Kingdom, limiting its accessibility to traders from other regions.
Capital Index, licensed with a Market Making(MM) License of No.709693, operates under the regulation of the Financial Conduct Authority (FCA). Regulatory oversight by the FCA ensures that the broker complies with strict guidelines and standards, providing a level of security and protection for clients' funds. So Capital Index is more likely to be safe.
At Capital Index, traders have access to a diverse range of market instruments for trading.
Forex: Capital Index provides access to a wide range of currency pairs, including major pairs like AUD/USD, EUR/USD, GBP/USD, and USD/JPY, as well as minor and exotic pairs.
Indices: Traders can trade on the performance of stock market indices, representing a basket of stocks from a particular exchange. Popular indices available for trading with Capital Index include the AUS20, HK50, and FRA40.
Commodities: Capital Index offers trading in commodities such as XAGUSD, WTICrude, and BrentCrude. Commodities are often used as a hedge against inflation or as a way to diversify investment portfolios.
Shares: Traders can access a wide range of individual stocks from global markets through Capital Index. This includes AAPL, MSFT, and GOOG.
CFDs (Contracts for Difference): CFDs are derivative products that allow traders to speculate on the price movements of financial instruments without owning the underlying asset.
Capital Index offers two account types to suit different trading needs. Both the Advanced and Pro Accounts at Capital Index support 3 currencies, GBP, EUR, and USD, and allow hedging and expert advisors. The minimum trade size for FX is 0.01 lot or 0.10 GBP. The minimum trade size for non-FX is 0.1 lot or 0.1 GBP.
The Advanced Account at Capital Index is designed for traders looking for a lower barrier to entry with a minimum deposit requirement of 100 GBP/EUR/USD.
The Pro Account is designed for more experienced traders or those with a larger trading capital, as it requires a minimum deposit of 10,000 GBP/EUR/USD.
To get more advanced support, you can apply to be an Elective Professional Client or Institutional Client if you meet the requirements.
Capital Index offers leverage of up to 30:1 for forex trading across 55 currency pairs. For trading index CFDs, commodities, and precious metals, they offer leverage of up to 20:1. Leveraged trading allows traders to open larger positions with a relatively small amount of capital, amplifying both potential profits and losses.
Capital Index offers spreads starting from 1.4 pips for the Advanced Account and 1.0 pips for the Pro Account. These spreads vary depending on market conditions and the specific currency pair or instrument being traded.
In terms of commissions, Capital Index charges a commission of 0.02 per unit traded for Equity CFDs, with a minimum commission of £10 (UK)/€10 (EU)/$15 (US) per trade for both the Advanced and Pro Accounts.
Capital Index provides traders with access to the popular MT4 platform, known for its user-friendly interface and powerful trading capabilities. MT4 allows traders to analyze markets, place trades, and manage their positions with ease. The platform offers advanced charting tools, technical analysis indicators, and customizable trading strategies through Expert Advisors (EAs).
Additionally, Capital Index offers the MarketBOOK platform. MarketBOOK offers real-time market data, one-click trading, and advanced charting tools, making it suitable for traders who prefer a web-based platform.
Clients of Capital Index can make deposits and withdrawals using bank transfers and card payments through secure payment service providers. However, deposits and withdrawals cannot be made to or from third-party accounts, ensuring the security and integrity of client funds. This policy helps prevent unauthorized transactions and protects clients' financial information.
Telephone support is available at +44 207 0605120, allowing clients to speak directly with a representative for immediate assistance. Clients can also reach out to the support team via email at info@capitalindex.com or support@capitalindex.com.
Additionally, Capital Index can be contacted through their Twitter and LinkedIn profiles, providing clients with another channel to connect with the company. The contact form on the Capital Index website allows clients to submit their queries and receive a response via email.
In conclusion, Capital Index, regulated by FCA, is a brokerage firm offering a wide range of trading instruments. With support from reliable platforms, Capital Index provides a reliable and secure trading environment for traders of all levels. While regional restrictions limit its services to UK residents, the availability of a demo account and reliable customer support further enhance the trading experience for clients. We think it is a good option if you are in the UK.
Q: Is Capital Index regulated?
A: Yes, Capital Index is regulated by the FCA.
Q: Are there any regional restrictions for opening an account with Capital Index?
A: Yes, Capital Index is only available for residents in the United Kingdom.
Q: What is the minimum deposit required to open an account with Capital Index?
A: The minimum deposit required is 100 GBP/EUR/USD for both the Advanced and Pro Accounts.
Q: What trading platforms are available at Capital Index?
A: Capital Index offers MetaTrader 4 (MT4) and MarketBOOK as trading platforms.
Q: Does Capital Index offer a demo account?
A: Yes, Capital Index offers a demo account for traders to practice trading strategies.
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.
In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.
More
User comment
5
CommentsWrite a review