I made a STEEM trade on the HTX platform to XPR on the COINEX platform. I had previously done it without issues with small amounts, but this time I bought STEEM equivalent to 1000 USDT on HTX and transferred it to Coinex as XPR, but it never arrived. They told me in English that my transfer was frozen and required verification by transferring another 1000 USDT but from a different exchange than HTX. Instead of asking for my ID or another document, which seemed suspicious. Attached is the MARCO p2p channel, the message from Decentra Support, the details of the transfer I made from HTX to Coinex, and the address of Coinex's XPR. I hope you can help me recover those STEEM.

FX1697425796

Peru 2025-09-23 09:51