Unable to withdraw. There are a lot of problems. Who can provide a solution? Thank you

YAGANG

Taiwan, China 2022-08-15 15:40

I cannot update the data and transaction after log in. The customer service is lost the contact. All the funding pages cannot be opened. The email address cannot be sent. What if I had orders that cannot be closed and causing a loss?

1277

Hong Kong China 2022-06-03 17:17

After applying for the withdrawal, it said that the risk control needs to be lifted. Looking at other cases, even if the risk control is lifted, another payment needs to be paid. Is there any way to deal with it?

FX3976003619

Taiwan, China 2022-05-04 12:06

From 4/21 to the 26th, the application for withdrawal was delayed until the 26th. After I asked, I told me that my account was subject to risk control and asked for a risk control fund of NT$50,000. I gave it. The remaining issues of risk control require an account opening deposit of 80,000 yuan. I don’t want to use the account to directly contact the commissioner. LINE has no connection to overcome it. I also gave 80,000 Taiwan dollars. I want to remit another 80,000 yuan. After processing, the withdrawal fund + 50,000 risk control fund + 80,000 account opening deposit will be remitted to me together. I don’t have so much money, what kind of gold, and return all the money I should take! It doesn’t belong to me You can take it back and withdraw the money of 50,000 risk control money and of 80,000 account opening deposit and return it to me!!!

XIE29409

Taiwan, China 2022-04-29 20:35

Maybe this is the stupidest thing I've ever done. I believe that this platform can withdraw funds smoothly, but in the end, I still don't see the funds coming into the account. The original risk control account charged me 900,000, and then the new account was charged 900,000, but the result did not come out and told me to pay the internal tax, all of which will be handled according to your method, and let me wait for 3 days to be credited. As a result, after waiting for so many days, I still did not see the news of the credit, even the app system can’t use, I really don’t think I can trust this platform. The platform keeps saying that it will withdraw money. Eveything is a fake. They say that I break my own words, but you are the one who did this. They do not withdraw and charges a high fees. Terrible platform and bad system

FX1574919362

Taiwan, China 2022-01-25 15:56

Saying that I break my words, and you don’t allow me to withdraw cash, then why do you open the platform? When you withdraw money, you lock me in risk control, and you need me to pay the risk fund. After paying the risk fund, you will need to open a new account, but my money was stucked, how to deal with it? It costs 150,000. Is everyone on the platform rich? If I were rich, I wouldn't invest in these either. The funds invested by investors are originally intended to make money. If they take away their own money, they will also be locked in risk control. They say that I am insider trading. Where do I get insider information, the platform should let people withdraw as soon as possible...

FX4157160605

Taiwan, China 2022-01-23 00:21

Saying that I break my own words and does not allow me to withdraw. Then, what do you want to do when opening a platform, lock my risk-manage when withdrawing, and also have to pay the risk fund, and then I have to open a new account and pay risk fund after payment. That’s right, it was originally promised to address on Jan.1, but my money is also stuck, how to deal with it. They just asked for 900,000. You think that everyone on the platform is a rich person? If I were a rich person, I would not invest in these. The funds invested by investors were originally intended to make money, and to take away the money they earned, they must also be locked for risk control. It said that I was trading inside, where did I get the inside news, the platform should let people withdraw as soon as possible...

FX1574919362

Taiwan, China 2022-01-05 16:19

The paltform requires to pay the risk-control fee and tells me that I can get my money after 2 days. After paying risk-control fee, they require me pay the fee of opening new account. Why? Can the regulators deal with it?

FX1574919362

Taiwan, China 2021-12-29 19:05

At my first order I started to realize something is happen, after check the journal ETX induce plugins to delay costumers orders 4 to 6 seconds!!!! FCA should review their license!!! Pure Market Maker with a dealing desk!

BollinguerBand

Portugal 2020-11-05 03:53

The withdrawal is unavailable in wake of wrong information. A 20% margin was asked for before I can modify it.

ViVi～Lee

Hong Kong China 2020-07-21 10:07

The withdrawal is unavailable. Hope regulator see to this.

FX1505337907

Hong Kong China 2020-07-18 08:10

The withdrawal has not been received, and they asked me to provide the account number and name. But they did not deal with the problem later, and did not reply my email.

FX8569475288

Hong Kong China 2018-11-10 02:35