JIANCHANDEGANGWAN
2020-04-20 19:07
China
At 12:10 on April 20th, the platform slipped 17 to 18 pips maliciously, causing clients’ $6000 to $7000 losses.
[Object] 
ATFX
[Issue]
Severe Slippage
[Requirement]
other
[Amount]
$6,817(USD)
[Time]
152day22hour
JIANCHANDEGANGWANResolved
2020-09-20 17:17 
Hong Kong China
Hong Kong ChinaATFXReply
2020-08-21 17:13
United Kingdom
Reply
We have contacted the customer. It was caused by misunderstanding.
WikiFX Overseas Customer ServiceContact Broker
2020-04-21 11:49 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2020-04-21 10:07 Hong Kong China
Hong Kong ChinaVerified
JIANCHANDEGANGWANStart Mediation
2020-04-20 19:07 Hong Kong China
Hong Kong ChinaStart Mediation
At 12:10 on April 20th, the platform closed clients’ 3 orders for 14.34 lots by slipping 17 to 18 pips maliciously, causing clients’ $6000 to $7000 losses.
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
