2020-05-06 14:46
China
The garbage platform refused to compensate!
[Object]
Hantec Financial Hantec Financial
[Issue]

Severe Slippage

[Requirement]

other

[Amount]

$135(USD)

[Time]

97day5hour

2020-08-11 20:23
Hong Kong China Hong Kong China
2020-05-13 15:54
Australia

Reply

Our company has repeatedly verified that your stop-loss price deviation is a normal market condition because the price of gold assets fell more than 10 US dollars in one minute on the same day. It is normal for our company to match according to the price provided by the source of the quotation, The reply email has been sent to you to provide a clear explanation.

2020-05-07 14:46
Hong Kong China Hong Kong China

Supplemental Materials

Slippage is serious and the issue will not be processed.

2020-05-06 17:10
Hong Kong China Hong Kong China

Contact Broker

2020-05-06 15:15
Hong Kong China Hong Kong China

Verified

2020-05-06 14:46
Hong Kong China Hong Kong China

Start Mediation

There was a severe slippage with the platform! I went short on XAU/USD at 1701.51 and set the stop-loss at 1697, while it stopped for until 1692.58. What the hell?

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