GAILVWANGU
2020-08-05 07:48
China
The market price hasn’t reached the stop-loss, while the system closed my position compulsorily.
[Object] 
IC Markets Global
[Issue]
Severe Slippage
[Requirement]
other
[Amount]
$240(USD)
[Time]
32day6hour
GAILVWANGUResolved
2020-09-06 14:17 
Hong Kong China
Hong Kong ChinaIC Markets GlobalReply
2020-08-07 14:08
Australia
Reply
I have called them repeatedly but no one answered.
WikiFX Overseas Customer ServiceContact Broker
2020-08-05 13:11 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2020-08-05 10:15 Hong Kong China
Hong Kong ChinaVerified
GAILVWANGUStart Mediation
2020-08-05 07:48 Hong Kong China
Hong Kong ChinaStart Mediation
I went short and set the stop-loss at 950.7. After the position was established, the price only reached to 939.47, while the system closed my position at 954.48. There wasn’t a 1500-pip spread. The service fended off.
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