ZHONGYINGFANYONGWANG
2020-09-03 09:37
China
Exness owe agents commissions. The commission was miscalculated and didn’t compensate for four months
[Object]
Exness
[Issue]
Others
[Requirement]
other
[Amount]
$740(USD)
[Time]
30day1hour
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ZHONGYINGFANYONGWANGResolved
2020-10-03 10:47
Hong Kong China
ExnessReply
2020-09-03 10:44
Cyprus
Reply
The case for this commission reissue has been processed manually, because it needs to be manually calculated and confirmed, so it will take some time.
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WikiFX Overseas Customer ServiceContact Broker
2020-09-03 12:46
Hong Kong China
Contact Broker
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WikiFX Mediation CenterVerified
2020-09-03 09:52
Hong Kong China
Verified
ZHONGYINGFANYONGWANGStart Mediation
2020-09-03 09:37
Hong Kong China
Start Mediation
I’m a senior agent of Exness. The rate of commission rebate is 40%. But one of my customers was calculated as 20%, over $700 missing. The customer asked us for the compensation. We compensated the customer but the platform didn’t give the compensation to us. There is no choice but to expose as the problem hasn’t been solved yet.
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations