Gusxe
Severe Slippage
other
$67(USD)
46day0hour
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GusxeResolved
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The client did not accept the explanation. Investors could contact the customer service via email. Once receiving the email, our customer service will process it.
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The position wasn't closed at the stop loss price which I set. It should have been closed at above $15 but it wasn't closed untill slip to the minimum price, making me lose $82. There was a same thing with my stop limit order once. The price of the order which profited $10 wasn't changed and only $5 lefet after closing it. It's immoral. Please bewae of it.
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