ExnessReply

2020-11-30 11:16

Cyprus

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The company’s ECN business has officially shut down in mid-November. In September, the company sent emails to notify all customers, and also called customers many times but some did not answer the phone. After closing the ECN accounts, the company has issued bonuses related to the ECN orders to the customer according to the compensation procedure.

FX3428665657Start Mediation

2020-11-17 19:31

Hong Kong China

Start Mediation

I found that my positions were disabled unintentionally. I asked the customer service and they said they had emailed in October that the accounts would be closed. I didn’t receive such kind of email. It’s the first time that I’ve heard accounts can be disabled.