LANTIANBAIYUNZHIYING
2020-11-27 22:59
China
Fraud! Charge high handling fee of withdrawals
[Object]
AvaTrade
[Issue]
Others
[Requirement]
Withdrawal
[Amount]
$100(USD)
[Time]
42day16hour
LANTIANBAIYUNZHIYINGResolved
2021-01-09 15:38
Hong Kong China
AvaTradeReply
2020-12-10 15:35
Ireland
Reply
It has have explained to the customer clearly that the reason is the exchange rate difference.
WikiFX Overseas Customer ServiceContact Broker
2020-11-30 11:41
Hong Kong China
Contact Broker
WikiFX Mediation CenterVerified
2020-11-30 10:41
Hong Kong China
Verified
LANTIANBAIYUNZHIYINGStart Mediation
2020-11-27 22:59
Hong Kong China
Start Mediation
I deposited $5,005.78 at first, equal to ¥33,100. I made a deal and profited $7.4, $5013.18 in total. And I applied for withdrawal. The exchange rate wasn't changed greatly. But I just received ¥32,503.15, 596.85 deducted. That means I paid $100 to withdraw my funds.
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