YAOYUANDETA
Severe Slippage
other
¥80(CNY)
41day5hour
WikiFX Mediation CenterAutomatic completion after timeout
Hong Kong China30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
TMGMReply
Reply
Dear customer, your feedback on orders has been received by TMGM. Rapid market fluctuation may cause the reduction of market liquidity, the increase of spread, the decrease of transaction prices and the subsequent slippage problem. To have a better understanding of your order's condition, please contact 24-hour customer service on the TMGM official website at any time. We will arrange an account manager for you as soon as possible. Thank you.
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I found my long order of XAU/USD was closed at the SL when I woke up. How can I open a long position with higher SL price? And how can my order be closed without reaching SL price?
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Taiwan, China