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2021-02-25 09:05
China
The platform cannot be connected, making me unable to handle my orders which caused forced liquidation.
[Object]
Exness Exness
[Issue]

Others

[Requirement]

other

[Amount]

$10,077(USD)

[Time]

43day4hour

2021-04-09 13:40
Hong Kong China Hong Kong China
2021-03-10 13:36
Cyprus

Reply

If the customer has any transaction account or personal area login problem, please contact the 24-hour online customer immediately for assistance. Customers can also reset their login password on the official website at any time to prevent any account loss.

2021-02-25 11:47
Hong Kong China Hong Kong China

Contact Broker

2021-02-25 09:47
Hong Kong China Hong Kong China

Verified

2021-02-25 09:05
Hong Kong China Hong Kong China

Start Mediation

Complaint content: Can’t log in at 9:00, February 24. Account: 10686865. While my two other accounts, 9079776 and 8629119 are all normal. 2. The lowest price of EURGBP on February 24 was 0.85376, making my position wiped out. But my account on other broker showed that the lowest price was over 0.8738. And my position cannot be wiped out at such price. Requirement: Compensate my losses which are caused by their network and slippage. (10077)

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Exness
Regulated

Exness

Company name：Exness Europe Limited

Score

9.03

10-15 yearsRegulated in United KingdomRegulated in CyprusRegulated in South Africa

Score

9.03

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