ZFXReply

2021-03-26 10:54

United Kingdom

Reply

After inquiries by customer service and risk control, the USD/Turkish lira market price fluctuated by 290 pips at the platform time from 03:58 to 03:59 on March 22, triggering the forced liquidation ratio of the customer's trading account, which is 30%. In order to protect the client's funds from substantial losses, and to protect the client's rights and interests in the account, the platform has launched a forced liquidation mechanism. In addition, the quotations on this platform are taken from major liquidity providers. The market price may sometimes fluctuate very much. Please understand the product principle and the risk tolerated before entering the market. Invest carefully. If you have any questions or feedback, please contact the online customer service on the ZFX official website http://zfx.com, or send an email to the customer service mailbox cs@zfx.com, we are happy to help you. Thank you for your support to ZFX.

FX3261061257Start Mediation

2021-03-23 11:49

Japan

Start Mediation

Time: 3.22. Broker exposed: 111 Trading time: 11:51 Spread: 8.07894. The price here went up and down immediately within a second twice, making forced liquidation. The customer said the data sources can be different in different companies. And my margin is not up to 30%.