2021-03-28 08:59
China
The agents of PLOTIO managed my account
[Mediating Parties]
PLOTIO PLOTIO
[Issue]

Others

[Requirement]

other

[Settlement Amount]

¥12,099(CNY)

[Time]

33 day 8 hour 40 Minutes 44 s

2021-04-30 17:40
Hong Kong China Hong Kong China

30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.

2021-03-31 17:35
Hong Kong China

Reply

A follow-up has been arranged. But currently the client has not provided proof that someone is acting on behalf of the trader. In addition, our company has repeatedly reminded not to disclose the account password to anyone in the client-related content. As for the slow customer service, it’s just that he is too impatient. It is estimated that the transaction has lost money and is reluctant to pay, but we also arrange for colleagues to follow up and coordinate.

2021-03-29 12:14
Hong Kong China Hong Kong China

Contact Broker

2021-03-29 10:14
Hong Kong China Hong Kong China

Verified

2021-03-28 08:59
Hong Kong China Hong Kong China

Start Mediation

Belle is a good agent, acting on my behalf, causing losses, and the platform customer service is too slow

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