2021-04-11 21:24
China
My account balance was transferred to a temporary account of the company. But after two weeeks the company entity was changed successfully, my account balance hasn't been back. The customer service said this issue was being handled.
[Object]
IC Markets Global IC Markets Global
[Issue]

Others

[Requirement]

other

[Amount]

$0(USD)

[Time]

4day13hour

2021-04-16 10:37
Hong Kong China Hong Kong China
2021-04-16 10:37
Hong Kong China Hong Kong China

Supplemental Materials

I have received the fund transfer a few days ago and withdrew the money smoothly. I hope ic can have fast and excellent service.

2021-04-12 16:40
Hong Kong China Hong Kong China

Supplemental Materials

The email has been sent, why the funds have not been transferred? Every time I asked, I was told to send another email or you were working on this. Has it been implemented in the end? Can work efficiency be the top priority? Don’t let customers keep pushing! IC customer service speed up to solve my issue.

2021-04-12 13:39
Australia

Reply

Please send an email to apply for a survey.

2021-04-12 11:36
Hong Kong China Hong Kong China

Contact Broker

2021-04-12 10:36
Hong Kong China Hong Kong China

Verified

2021-04-11 21:24
Hong Kong China Hong Kong China

Start Mediation

My account balance was transferred to a temporary account of the company. But after two weeeks the company entity was changed successfully, my account balance hasn't been back. The customer service said this issue was being handled.

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