XMReply

2021-05-25 10:18

United Kingdom

Reply

Dear customer, first of all thank you for choosing and trusting XM! Your XM MT4/MT5 account number is 29076218. Regarding your complaint, the platform specialist has communicated with you on the phone, and your RMB 322 deposit has also been credited. In addition, regarding your inability to log in to the member area, the commissioner has also provided a login link to your registered email address. Please click on the link in the email to try. If you still cannot log in normally, please reply to the email in time so that we can arrange for a specialist to contact you and assist you in the first time. The web customer service time is 24 hours from Monday to Friday. If you have any platform or transaction issues, you can contact the web customer service at any time during this period. We are very happy to serve you. Thank you again for your support and understanding of XM!

BULANGMANDEZUIMINGStart Mediation

2021-05-25 08:22

Hong Kong China

Start Mediation

Hack customer emails, hack customer accounts. I was hacked even if I didn't make a profit, it would be more dangerous if you made a profit, haha. Entering the topic, my account is currently unable to log in to the member login area, which is the background deposit and withdrawal, account number 29076218 and password Lxk124578 may not be believed, if you do not believe you can log in to MT4 and try, MT4 can log in, service area XMGlobal-Real 24, It just prevents you from logging in to the background to deposit and withdraw funds. If the deposit is not their platform partner, I have a picture as a proof, the email is rejected, I have a picture as a proof,