TMGMReply

2021-07-01 11:18

Australia

Reply

As for your problem, please send your specific situation and the information on the feedback staff via your TMGM registered email to the official customer service email, i.e., support@tmgm.com. After receiving the email, we will try our best to understand the situation and give you a reply as soon as possible. Thanks.

GONGZIFANGSupplemental Materials

2021-07-01 06:14

Hong Kong China

Supplemental Materials

TMGM staff have scalping and profiting from positions for a long time. Today the harmed trader told me that the customer service of TMGM contacted him for the details of the issue but failed to give clear solutions. The platform still make measures delayed without mentioning the lost positions worth US 10,000 dollars. I can put up with the platform featuring such an attitude but the tolerance of a team cannot be everlasting. If the compensation refund is not resolved in time, we will go through the legal procedures after going through the procedures for the exposure on the major media. At that time, the Anti-Telecom Fraud Center will give us the correct answer.

GONGZIFANGStart Mediation

2021-06-27 01:31

Hong Kong China

Start Mediation

Normal risk control and loss are the ecology of this market. Every trader knows this logic, but if the platform uses system tools to maliciously induce business development and defraud customers to open accounts to achieve the purpose of taking positions and customer losses, it would be too great. It's hateful. On the evening of June 3, 2021, platform staff frequently and maliciously used customer accounts to scan orders, causing customers' 10,000 US dollars accounts to be liquidated within 3 hours. Midway customers repeatedly emphasized the risk of liquidation to the platform, but the platform staff ignored the customers The risk emphasizes, blindly refuses, and finally blows up the position. Immediately the customer requested the platform party to deal with the liquidation incident and financial compensation in a timely manner. As of No. 25, the platform party did not have any solution. After many feedbacks and contacts, the platform party blindly delayed and ignored it for no reason. I hope the investors will learn from it (see The screenshot below, hate it!)