CHENBIAO4415
2021-07-19 15:57
China
Severe slippage. The position of the order is inconsistent with the actual transaction position.
[Object] 
FOREX.com
[Issue]
Severe Slippage
[Requirement]
other
[Amount]
$95(USD)
[Time]
44day18hour
CHENBIAO4415Resolved
2021-09-02 10:33 
Hong Kong China
Hong Kong ChinaFOREX.comReply
2021-08-03 10:27
United States
Reply
Please contact your account manager via the official email shown on the official website of Gain Capital (GC).
WikiFX Overseas Customer ServiceContact Broker
2021-07-19 18:14 Hong Kong China
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
2021-07-19 17:04 Hong Kong China
Hong Kong ChinaVerified
CHENBIAO4415Start Mediation
2021-07-19 15:57 Hong Kong China
Hong Kong ChinaStart Mediation
Severe slippage. The order of 0.6 lot of Merui immediately changed to $90. The explanation given by the customer service is unreasonable. They don’t follow up the details.
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
