Slippage in normal market of the platform-Exness-Rights Protection Center-WikiFX

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ZHONGJIFALV（WEIXINBUSHOUKUAN）

2021-11-09 01:25

China

Slippage in normal market of the platform

[Object]

Exness

[Issue]

Severe Slippage

[Requirement]

2020031845111314470

[Amount]

$0(USD)

[Time]

39day10hour

ZHONGJIFALV（WEIXINBUSHOUKUAN）Resolved

2021-12-18 12:14

Hong Kong China

ExnessReply

2021-11-18 11:54

Cyprus

Dear customer, please contact the official 24h customer service about your problem in detail, or send email to the official service mailbox support@exness.com (ensure the correct email). And keep on paying attention to your mailbox and reply it or contacting the 24h online official customer service, if you still have problem. Thank you!

WikiFX Overseas Customer ServiceContact Broker

2021-11-09 12:49

Hong Kong China

Contact Broker

WikiFX Mediation CenterVerified

2021-11-09 10:57

Hong Kong China

Verified

ZHONGJIFALV（WEIXINBUSHOUKUAN）Start Mediation

2021-11-09 01:25

Hong Kong China

Start Mediation

The market was not volatile but serious slippage occurred, I failed to close the position at stop loss and lost profit.

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Regulated

Exness

Company name：Exness Europe Limited

Score

9.03

10-15 yearsRegulated in United KingdomRegulated in CyprusRegulated in South Africa

Score

9.03

Can't withdraw money

China 2021-11-14 14:14

Fraud platform unable to withdraw

China 2021-12-28 00:18