ZHANSHENYIJIN
Others
2020031845111314470
$0(USD)
66day22hour
ZHANSHENYIJINResolved
Hong Kong China
ExnessReply
Reply
The complaint department is checking and dealing with the server delay issue you submitted, and will inform you the result as soon as possible, please wait patiently. At the same time, we're deeply sorry for the inconvenience caused.
ExnessReply
Reply
Dear customer, in terms of your problem you can contact the 24 platform customer service or send email to official customer service support@exness.com (ensure the correct email address). Please pay attention to your inbox or keep consulting the 24h online customer service, if you contacted us before. Thank you.
WikiFX Overseas Customer ServiceContact Broker
Hong Kong ChinaContact Broker
WikiFX Mediation CenterVerified
Hong Kong ChinaVerified
ZHANSHENYIJINStart Mediation
Hong Kong ChinaStart Mediation
I experienced two laggings in a week and I was unable to liquidate the position and lost money. The same market can be traded on other platforms, but Exness directly closed the market and cannot trade. It has caused me to lose twice for 40,000. US dollars. Directly make your transaction unable to be completed and be controlled by the backstage. Don't trust this fraud platform.
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