2022-01-12 02:25
China
Lagging
[Object]
Exness Exness
[Issue]

Others

[Requirement]

2020031845111314470

[Amount]

$144(USD)

[Time]

43day9hour

2022-02-24 12:14
Hong Kong China Hong Kong China
2022-01-25 12:08
Cyprus

Reply

Dear customer, please report the ins and outs of your problem to the 24h platform customer service or reach out to the official customer service at support@exness.com (ensure the correct email address) by your registered email. If you contacted us before, pay attention to your mailbox or consult the online 24h customer service. Thank you.

2022-01-12 12:19
Hong Kong China Hong Kong China

Contact Broker

2022-01-12 10:48
Hong Kong China Hong Kong China

Verified

2022-01-12 02:25
Hong Kong China Hong Kong China

Start Mediation

After 0:21 on Jan. 12, I could not log in from my computer due to lagging. I traded via mobile phone, I could not place the order to enter the market and the system liquidate it.

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