2022-03-21 10:52
China
Withdrawal does not arrive and the customer service does not get on line
[Object]
IC Markets Global IC Markets Global
[Issue]

Unable to Withdraw

[Requirement]

Withdrawal

[Amount]

$313(USD)

[Time]

7hour

2022-03-21 18:24
Hong Kong China Hong Kong China
2022-03-21 13:04
Hong Kong China Hong Kong China

Supplemental Materials

I can't reach out to an offline customer service.

2022-03-21 12:19
Hong Kong China Hong Kong China

Supplemental Materials

How can I contact an offline customer service. They should solve the problem actively instead of sidestepping it.

2022-03-21 12:17
Hong Kong China Hong Kong China

Supplemental Materials

The QQ customer service on the IC Markets' official website is offline.

2022-03-21 11:56
Australia

Reply

Please contact platform customer service for help.

2022-03-21 13:19
Hong Kong China Hong Kong China

Contact Broker

2022-03-21 10:58
Hong Kong China Hong Kong China

Verified

2022-03-21 10:52
Hong Kong China Hong Kong China

Start Mediation

Since the withdrawal application was submitted on March 15, it has not been received, and the customer service has not responded.

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