ExnessReply

2022-03-24 14:48

Cyprus

Reply

The system reveals that the money in your trading account contains some bonus. Please note that the commission is given on the transaction of customer's principal, instead of the bonus part. In addition, paltform is in charge of the IB's commission. In terms of your commission, you should discuss with your IB (the commission calculation is displayed in details in the partnership area). Platform has no right to interfere with the agreement between IB and customer. If your IB has any question, please ask him to contact us. Thanks for your understanding and cooperation.

LAOHUStart Mediation

2022-03-23 19:50

Hong Kong China

Start Mediation

My account 7217256 is listed under the agent 7006928. Since 20220320, the amount of commission rebate is obviously inconsistent with the previous period. From 0320-0321, I only get 107.82 USD in rebate for trading 45 lots of GBP, 22 lots of Japanese yen and 2.6 lots of XAU in the two days of 0320-0321. The dealer contacted me and said that they only gave so much and showed me the amount of commission rebate underlined. Contacting EXNESS could not solve it in time, so I just contacted the agent, and at least 300 US dollars was returned according to the rebate in the previous period.