2022-03-31 02:03
Malaysia Malaysia
The fund does not arrive after deposit
[Object]
XM XM
[Issue]

Others

[Requirement]

other

[Amount]

$105(USD)

[Time]

31day9hour

2022-05-01 11:42
Malaysia Malaysia
2022-04-01 11:37
United Kingdom

Reply

Dear customer, first of all, thank you for choosing XM and your trust! In terms of the complaint about your XM MT4/MT5 account 40068618, we have first reported to the relevant department and got the following reply. 1, for online bank transfer, generally the deposit will arrive within 24 hours. If you don't receive the deposit in time, please contact our online customer service for help. XM provides 24-hour online customer support from Monday to Friday, and we're very happy to serve you. 2, you applied for a deposit of RM340 on March 30 2022 at 15:39 platform time and completed the transfer. After checking, your deposit has arrived with the corresponding bonus. Finally, if you have any question, please feel free to visit XM's official website https://www.xmglobal.info/cn/ and click on "Web Customer Service" in the upper right corner to contact our customer service. XM provides 24 hours online customer support from Monday to Friday, we are happy to serve you. Thank you again for your support and understanding.

2022-03-31 12:39
Hong Kong China Hong Kong China

Contact Broker

2022-03-31 10:50
Hong Kong China Hong Kong China

Verified

2022-03-31 02:03
Malaysia Malaysia

Start Mediation

Fraud platform. I had showed the proof of deduction to their customer service, but they still ask for more documents. They trick me even with 100 dollars.

Statement:

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations